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After completing a one night stay at the hotel, we left to arrive home hours away and realizing that we forgot a brand name cologne, insignificant i may say ($80 value). Having family just a couple of miles from the hotel, I thought of having...More
2 Thank LV956
Response from DavidT9709, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 1 week ago
Good Afternoon Victor V,
I am very sorry to hear of your recent experience at our property. I sincerely apologize to you on behalf of myself as well as our entire team.
Checking in was great. Very professional reception. Sorry i did not get the names .Breakfast was great ... Alena was a sweetheart made me comfortable knowing that i was there all week she made sure i had enough to eat.
However i did encounter 1...More
Clean Rooms although there was certain smell of mold, breakfast was good, personnel at front desk was very friendly. The hotel offers a Pool, Free WiFi, and its very well located. Will recommend it for a short stay, 2 or 3 days.More
1 Thank Julian A
Response from DavidT9709, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 2 weeks ago
Good Morning Julian,
I thank you for your review of our property. I am very pleased to know that your room was clean, breakfast was good and our guest service representatives were very friendly to you. I thank you for sharing your experience with us....More
We stayed in this hotel several weeks ago and had a room that smelled of mold, so much so that I had an allergy attack. This mold is generated by poor maintenance of the AC unit in the room. We decided to try again two...More
1 Thank Happiness782410
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 4 weeks ago
We wanted to complete your happiness but we missed. Sorry about the cleanliness issue in your rooms and the way it was handled by one of our Managers on Duty. This is certainly not how we want you to remember us.
I stayed at this hotel between 7/30/18 and 8/3/18 I was assigned room 227. Forget a short in the closet top shelf where I stored about $ 5,000 MXN ($ 250 USD), I called the hotel on 8/4/18 to asked if they had safeguarded it...More
3 Thank Krypticz
Response from David T, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded 13 August 2018
I thank you for your review of our property. I am very sorry to hear that you did not have a pleasant stay at our property. In regards to your comments, we did speak to our housekeeping team and our housekeeping team did...More
Welcome to the Holiday Inn Express San Antonio Medical Center/Crossroads, the cultural gateway to the Southwest and a popular tourist destination. The Holiday Inn Express & Suites is conveniently located …Moreonly 5.5 miles west of the Alamo and the River Walk in downtown San Antonio and 3 miles east of the South Texas Medical Center. The premier location of San Antonio s newest hotel is perfectly accessible to all area attractions and businesses: TexSan Heart Hospital, CTRC-Cancer Therapy & Research Center, Christas Santa Rosa Health Care, UT Health Center, Verizon, Toyota, Bank of America, and Wachovia are just a few of the companies that call San Antonio home. The city has a strong military presence as well it is home to Fort Sam Houston, Lackland Air Force Base, Randolph Air Force Base, and Brooks City-Base. The hotel is centrally located in San Antonio just minutes from Six Flags Fiesta Texas, SeaWorld San Antonio, Splashtown Water Park, the Historic Missions, Breckenridge Park, the Alamodome, AT&T Center where the successful San Antonio Spurs play basketball, and the Marion Koogler McNay Art Museum. Guests of the Holiday Inn Express & Suites San Antonio stay connected with our complimentary high-speed wired & wireless Internet access throughout the hotel, relax in our outdoor pool and spa, or work out in our well-equipped fitness center. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Hi, to answer your question, I believe it took us about 10 minutes with light traffic to get from our hotel to Six Flags. We were there during the week but didn't travel during rush hour. I hope that answers your question.