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Comfort Suites Alamo/Riverwalk

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Comfort Suites Alamo\/Riverwalk
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1,051 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Reviewed 2 days ago NEW

I attended a Physical Therapy Conference last weekend in San Antonio. This hotel was more than accomadating. It is within walking distance to the Convention Center and the Riverwalk. The employees were more than helpful and always had a smile. Its a great place to stay! They also offer FREE food/snacks and drinks (Alcoholic too) on some of the evening...

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Helpful?
Thank taw2011
Reviewed 1 week ago via mobile

We stayed 3 nights. From our first encounter at check in through check out we had excellent service. In fact all staff that we encountered were very pleasant and helpful. The breakfasts were always very good. And a welcome surprise was the soup and salad supper that was available on two of the nights that we stayed. Georgia and the...

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Helpful?
Thank Diane L
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Diane L, On behalf of the owner, management, and staff of Comfort Suites Alamo/Riverwalk I wish to thank you for the wonderful review and outstanding ratings, and we are delighted to hear that you had a great stay with us. Thank you for recognizing our staff members, and I will pass along your compliments. Our staff members take great...

Branson, United States
Reviewed 1 week ago

I wish I could give this hotel 5 stars, but because of some misinformation at check-in, is the reason, and I would rate this even lower, if not for the handling and professionalism of Heather (Front Office) and Carla (GM) to smooth things over. There was some issues with my debit card and that was resolved. Juan the shuttle driver...

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Helpful?
Thank Tommy T
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Tommy T, I am so sorry to hear that you had an issue at check in with your billing, but I am delighted that Heather and Carla were able to resolve the problem. It is great to know that you will continue to stay with us, and I want you to know that we truly appreciate your business, as...

Little Chute, Wisconsin
Reviewed 1 week ago

Very nice place with nice staff and great breakfast. There was wine and cheese for the early evening. It is close to the highway but was also within walking or driving distance to the downtown .We walked and felt very safe. The hotel staff had a van for dropping you off at the Alamo,etc. There was a $15. fee for...

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Helpful?
1Thank Rosie H
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Rosie H, It is wonderful that you were able to enjoy our complimentary Manager’s Wine & Cheese reception with a light “southern supper” every Tues-Thurs from 5-7pm that includes beer, wine, appetizers, soup, and salad. Thank you so much for sharing your experience at Comfort Suites Alamo/Riverwalk with other travelers on Trip Advisor. We truly do everything possible to...

toronto
Reviewed 2 weeks ago via mobile

This affordable choice was a very pleasant surprise! The no charge breakfast was excellent. The breakfast staff couldn't do enough for you! Best service we have seen in a long, long time! Check in experience was superb. Helpful sightseeing suggestions for my spouse and I..... Complimentary beer and wine at happy hour! Complimentary shuttle (one way) Super helpful staff. Convenient...

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Helpful?
1Thank jep777
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

The beautiful sunny weather in San Antonio right now is pretty amazing and I am glad you and your wife were able to enjoy it as I hear Toronto is pretty cool! Loved meeting you at the Wine Reception! I love my business. Few owners actually run their operate their own hotels anymore. Please do come again. I promise to...

Atlanta, Georgia
Reviewed 2 weeks ago

There are way too many problems with this hotel. Front desk staff (3 different sets on 3 different occasions) were all uncaring and dismissive. Wanted to charge a $25 fee because we arrived earlier than check in time. Would not begin check-ins until precisely 3pm. By check in time the lobby was FULL of people and it took forever to...

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Helpful?
1Thank ML_ATL2013
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We just started a brand new services for 2017 to give added value to our guests while they are here which was to give the opportunity to extend your vacation: Early Bird Check in as early as 10am for only $25. This is based on availability as most of our rooms are full and check out is not until 11am....

Toronto, Ontario
Reviewed 3 weeks ago

Had a fabulous 5 day stay at this hotel. Very friendly staff. Beautiful spanish decor and comfortable room. Happy hour mid week a nice touch . Great free breakfast with lots of choices. Free Shuttle to Riverwalk, the Alamo or the Convention center a bonus. Would recommend this hotel to others.

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Helpful?
Thank MJ_and_KA
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We are so lucky to have such amazing guests at our hotel night after night. The entire staff tries to give 150% everyday. We are not perfect but our goal is to make sure you each have a "great experience" here in San Antonio. You are a Perfect #10 as a great guest and we hope you return again soon....

Omaha
Reviewed 3 weeks ago

We just returned from spending 4 nights at the Comfort Suites Alamo/Riverwalk hotel. The hotel was very clean & well maintained. The hotel location was fine during the day, but not well lit at night. We did not feel safe walking from the Riverwalk back to our hotel if it was dark. There were also no restaurants or shops near...

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Helpful?
1Thank Jane5053
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Jane5053, Thank you very much for choosing Comfort Suites Alamo/Riverwalk for your accommodations during your recent visit to San Antonio. We are delighted that you were pleased with your clean and spacious suite, as well as the complimentary breakfast buffet. Our owner, Sherry Chaudhry, enjoys providing extra amenities such as complimentary wine, beer, snacks, and a light meal at...

Saint Clair, Michigan
Reviewed 4 weeks ago

We stayed here 3 nights and had the best service possible. Every worker there was friendly, helpful and kind. The kindest and most delightful person we had the pleasure to talk to was the food and beverage manager,Georgia Rios. She was such a delightful and happy person, you could tell she loves what she does.

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Helpful?
Thank Carole S
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Carole S, Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration for all of us to provide exceptional service with friendly Texas hospitality. Georgia, our food service manager is bubbly and charming, but most of all has a genuine interest in her guests, making sure all their needs are...

Jackson, Ohio
Reviewed 4 weeks ago via mobile

Very nice rooms for a good price. The staff was very helpful. It is a three to four block walk to the Alamo & Riverwalk. We had no problems, but if you take a wrong turn, you may be walking through a less than desired area.

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Helpful?
Thank JFC100
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your positive review of our hotel! We really appreciate your business and compliments! We also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based on the clean spacious suites, the ideal location of the hotel, and the level of comfort you receive at our hotel. We appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Located only 3 blocks from the historic Alamo and Riverwalk. Plus! Before heading to the Riverwalk enjoy FREE wine, beer, and hors d'oeuvres during our complimentary Manager's Reception Tues-Thurs from 5-7pm.Update! NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo/Riverwalk is perfect for everyone, families, Military, leisure, business, conventions, etc. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the Zoo(SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this hotel for your personal enjoyment. Bienvenidos! ... more   less 

Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: €118 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Alamo/Riverwalk staff and other travellers.
32 questions
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11 months ago
Tomball, Texas
over a year ago
Sioux City, Iowa

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Questions? Get answers from Comfort Suites Alamo/Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe on opposite side of hotel not facing the highway”
 of 5 bubbles rosieh522, 12 Feb 2017 | Read review
“Look for a nicer hotel in a better location. This says Riverwalk, but it's a sketchy 5 block trek to the Riverwalk area.”
 of 5 bubbles ML_ATL2013, 6 Feb 2017 | Read review
“Get a room on south side- quieter.”
 of 5 bubbles MJ_and_KA, 29 Jan 2017 | Read review
“Ask for a room away from the freeway & on an upper level. We were in room 511 which looked out on the freeway, but was not noisy”
 of 5 bubbles Jane5053, 28 Jan 2017 | Read review
“The building borders the freeway, and the lower numbered rooms on a floor are closest to it, so more road noise.”
 of 5 bubbles MichaelB909, 10 Jan 2017 | Read review
5 of 5