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Holiday Inn Express San Antonio N-Riverwalk Area

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Holiday Inn Express San Antonio N-Riverwalk Area
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360 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Antonio N-Riverwalk Area
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Showing 338: English reviews
Reviewed 28 December 2016 via mobile

Great location for downtown activities. Room was old but clean. Breakfast had good selection of food. My only complaint is that as food ran out at breakfast it wasn't being replenished and I saw the employee back in the preparation area texting instead of cleaning off tables or replenishing food.

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Helpful?
Thank Sue I
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

McKinney, Texas
Reviewed 24 December 2016 via mobile

Booked four nights, only stayed one night. Our room had a damp/old smell to it and when I walked down to tell the desk staff, they told me all the rooms smell the same and it is limestone. Told them I'd like to cancel the rest of my stay and check out in the morning and they were not fazed...

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Helpful?
Thank YinKs33
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, A....

Marion, IA, USA
Reviewed 22 December 2016

Title is a little tongue in cheek since the building is an old jail. My grown son and I stayed here in December. Overall, the hotel is nice and the front desk, valet and breakfast staff are great. We stayed in room 211. The room was good size and the bathroom is larger than most. Plenty of counter space and...

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Helpful?
Thank Gregory M
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

El Paso, Texas
Reviewed 18 December 2016

The breakfast in the morning is the best. Front Desk staff was very helpful and friendly when something was wrong with our room George had no problem accomadating us, managment was great as well overall a great stay.. love the history of the hotel.

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Thank jeh42016
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

Fort Collins, Colorado
Reviewed 12 December 2016

We thought it would be interesting to stay in the old San Antonio Jail and this hotel is only 4 blocks from the River Walk. Our experience was not good. We were given a room on the 3rd floor. The elevator had a very strong chemical smell in it; and the 3rd floor hallway smelled very musty. We entered our...

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Helpful?
Thank Kathryn S
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Dear Kathryn S, Thank you for your feedback regarding your stay at Holiday Inn Express San Antonio Riverwalk, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the elevator condition, hallway and the...

Reviewed 23 November 2016 via mobile

We stayed 3 nights and liked the hotel so much we booked a 4th! Roger, Tina and the rest of the front desk staff were very friendly and helpful during our visit to the city. The rooms were clean, a bit musty smelling at first but the hotel is over 200 years old! A heated pool and hot tub would...

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Helpful?
Thank Cheryl A
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

New Mexico
Reviewed 18 November 2016

The staff were most professional, proficient, and executed an excellent job of bringing the utmost comfort to me and my husband for our honeymoon. They were friendly and eager to be of help in all things. The pool and weight room were resourceful, although small. Other than that, all of our needs for traveling were met with fast & friendly...

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Thank SM1_NM
JulianHIXRW, Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

Brisbane, Australia
Reviewed 6 November 2016 via mobile

I've stayed at many Holiday Inn Express properties and hotels of different star ratings and a bed is ultimately just a bed. What makes the difference is the energy of the staff. There is a lovely lady looking after breakfast but other than her no other staff made this stay memorable. Checkin was bland and unfriendly. This included no recognition...

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Helpful?
Thank DanielOUTexploring
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Wichita, Kansas
Reviewed 1 November 2016

We arrived on a Friday afternoon and stayed in room 407. Commerce Street was packed and we had to call the hotel to figure out where to park, since they only have around 70 spots "reserved" for the hotel. There are signs in the lot across the street that say the lot is strictly enforced but there were numerous cars...

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Helpful?
Thank Aaron_Mac11
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

Reviewed 26 October 2016 via mobile

Arrived at hotel restaurant after lunch hours so the restaurant manager (Ruben Barragan) suggested something in the bar. He bought us the Best cheesecake in the city. We have had several delicious meals in the restaurant always finishing with cheesecake. Thank you Mr Barragan

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Helpful?
Thank Sara D
Krista N, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Antonio Hotel Near a Variety of Attractions The historic atmosphere, excellent accommodations and friendly staff make the Holiday Inn Express Hotel & Suites in San Antonio, Texas near the Alamo, River Walk area, and Trolley perfect for both business and leisure travelers.Our hotel in San Antonio, TX is conveniently located within walking distance from the Alamo and the world-famous San Antonio River Walk. Visitors may enjoy shopping at La Villita Historic Arts Village, Rivercenter Mall and Market Square, the largest Mexican marketplace outside Mexico. Ride the local trolley to the many attractions within a mile of our hotel, such as the Tower of the America and IMAX theater.Business travelers benefit from the great location of this historic hotel in San Antonio, TX. We are situated near Valera Energy Corporation, Coca Cola and Pepsi bottling companies, Boeing and Fort Sam Houston. Henry B. Gonzales Convention Center and the Alamodome are a mile from our San Antonio, Texas hotel, which features free high-speed Internet access and a 24-hour business center.From the complimentary hot breakfast bar to the flow-regulated Kohler showerheads, our accommodations go beyond cheap hotels in San Antonio. Relax in the pool and whirlpool, work out in the fitness center and rest comfortably every night in a triple-sheeted bed with four pillows. You'll receive excellent service and amenities while lodging in our San Antonio, Texas hotel. ... more   less 

Additional Information about Holiday Inn Express San Antonio N-Riverwalk Area

Address: 120 Camaron Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio
Price Range: €110 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio N-Riverwalk Area 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express San Antonio North Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Antonio N-Riverwalk Area staff and other travellers.
5 questions
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Madison Heights, Michigan
over a year ago
Concord, New Hampshire
6 months ago
Bakersfield, California
Pasadena, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express San Antonio N-Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always choose a room in any hotel on the top floor. No one walking above you.”
 of 5 bubbles JanetH639, 12 Feb 2017 | Read review
“rear 2nd floor corner room this is near the elevators and away from the street noise. The corner rooms are the largest.”
 of 5 bubbles 599sandras, 1 Jan 2017 | Read review
“Ask to check room first. Mine had strong musty odor.”
 of 5 bubbles oklahomadave465, 12 Oct 2016 | Read review
“Get a room facing the parking lot across the street”
 of 5 bubbles stevemytech, 19 Sep 2016 | Read review
“Only one elevator, so if you can get the first floor, do it.”
 of 5 bubbles Kati_Rose, 17 Jul 2016 | Read review
5 of 5