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31/12/2017 1/1/2018
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    Omni San Antonio Hotel

    9821 Colonnade Boulevard, San Antonio, TX 78230-2257
    +1 800-578-2900
    Hotel website
    Lowest prices for your stay
    31/12/2017 1/1/2018
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    Traveller (239)
    Room & Suite (358)
    Pool & Beach (80)
    • Excellent64%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “bolo” (24 reviews)
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,048)
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    1,911 - 1,915 of 2,025 reviews

    Reviewed 18 August 2010

    Title about sums it up. First let me say I have stayed at this hotel before and was pleased, thus the return visit. This time I felt like they tried the old "bait & switch" tactic on me at check in. I reserved and paid...More

    Thank syd21300
    Response from Colonnademanagement, Manager at Omni San Antonio HotelResponded 20 August 2010

    Thank you for your comments. While feedback from our guests is always welcome and of significant value, I was disturbed by our failure to meet the high standards we strive to maintain and of which you have every right to expect at the Omni San...More

    Reviewed 17 August 2010

    I have stayed at this hotel many times over the past several years - with excellent experiences every time - until last week. I felt like I had checked in to a dirty discount tourist trap. The hotel was loud, filled with wet towels, dirty...More

    1  Thank TexTraveler1
    Response from Colonnademanagement, Manager at Omni San Antonio HotelResponded 20 August 2010

    We certainly appreciate you taking the time to write us concerning your recent stay at our hotel. I was concerned to read about the many alarming factors which you encountered during your stay. As a regular guest of this hotel, I’m sure you recognize that...More

    Reviewed 14 August 2010

    So I booked this 'luxurious' hotel because I was traveling with children and wanted everything to be clean. After one hour in the room my children had BLACK feet. The floors felt grimy and disgusting. We were moved to a different room that had slightly...More

    1  Thank Busym0m04
    Response from Colonnademanagement, Manager at Omni San Antonio HotelResponded 20 August 2010

    Thank you for your comments. I must admit that I was quite embarrassed when I read your comments regarding our dirty floors as this is not typical of Omni Standards. Your experience is certainly one we take painstaking efforts to avoid; however, we regretfully failed...More

    Reviewed 9 August 2010

    I was very disappointed to receive only a room with a king and a pull out sofa, even though I reserved two doubles more than three weeks prior to our trip. I booked through Expedia with pre-pay no cancellation trip. They were unable to help...More

    Thank familyoffour76643
    Response from Colonnademanagement, Manager at Omni San Antonio HotelResponded 20 August 2010

    Thank you for your comments. It is through concerned guest, such as yourself that we gain insight into areas of our business that require attention, areas that may have otherwise gone unnoticed. Please accept our deepest apologies for not living up to our usual high...More

    Reviewed 7 August 2010

    This hotel is what Omni is all about. The management at this hotel has to be top notch, there was not a single person that we met at any hour that was unhappy. This energy immediately is contagious to its guests. The restaurant onsite was...More

    Thank 38allovertheplace
    Response from Colonnademanagement, Manager at Omni San Antonio HotelResponded 20 August 2010

    Thank you for taking valuable time out of your busy schedule to praise our staff on a job well done during your recent stay at the Omni San Antonio Hotel. It is through your positive feedback that allows us to know our continued efforts to...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$108 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in San Antonio
    • #9 Family Hotel in San Antonio
    • #12 Luxury Hotel in San Antonio
    • #17 Romantic Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 326
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Prestigia, Omni Hotels & Resorts, Expedia, Hotels.com, Travelocity, getaroom.com, Hotwire, TripOnline SA, Orbitz, HotelsforEveryone, Cancelon and HotelQuickly so you can book your Omni San Antonio Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Omni San Antonio ,
    • Omni Hotel San Antonio ,
    • San Antonio Omni
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    Traveller (239)
    Room & Suite (358)
    Pool & Beach (80)
    Dining (40)
    Hotel & Grounds (160)
    Bathroom (23)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jordan M
    23 October 2017|
    AnswerShow all 3 answers
    Response from 131traciw | Reviewed this property |
    You can get free coffee and juice/milk/hot chocolate delivered to your room as soon as you join Select Guest, but that doesn't include food items.
    17 July 2017|
    Response from DanfromVan | Reviewed this property |
    I have not stayed at a hotel for my honeymoon in "many a moon" but i can tell you the Top Floor Suites at the Colonnade OMNI in SATX are most excellent. We stayed in the Gov Suite a few days this spring and it was just... More
    25 June 2017|
    AnswerShow all 2 answers
    Response from G1318ZPannam | Reviewed this property |
    About a 20-25 minute drive down I-10 West.
    Room Tips
    "Call before you arrive to ensure you won't have to wait to get into your room"
    Read review
    "If you sign up for the Omni Rewards program, your Wifi in the room is free."
    Read review
    "Rooms on the East side have afternoon shade. Wifi is free if you join the Omni Select Guest Program."
    Read review
    "Excellent location. Very close to all attractions & mall"
    Read review
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