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All reviewshistoric hotelrobert johnsonthe club loungethe river walkfront deskmajestic theaterstreet noisehouston streetlots of historybeautiful lobbyvalet parkingan older hoteltwo blocksmini fridgeper daydowntown areaconvention center
I stayed at the Gunter for about three (3) weeks in Aug./Sept. and can't find anything negative to write. Housekeeping did a fantastic job of room cleanliness and I found the property to be well maintained. Ate at the restaurant (M.O.H.) on several occasions, and...More
Response from AshleyE1700, General Manager at Sheraton Gunter Hotel San AntonioResponded 1 week ago
Wow - thanks for the wonderful comments! All of us at the Sheraton Gunter Hotel truly have a passion for hospitality. It was our pleasure to be your home away from home.
I had no issues with the room or location. I did however have an "upgraded" room so I had a mini-fridge in the room, the AC worked well (really well...) so while some units may not have a mini -fridge, or other issues people have...More
I booked a room for my brother 2 weekends ago and he went to check as we have done many times before , the young lady at the front was very rude and was not helpful at all as she demanded I be present to...More
Response from AshleyE1700, Manager at Sheraton Gunter Hotel San AntonioResponded 1 week ago
Thank you for sharing your experience. I would also like to say that it was a pleasure speaking with you yesterday. As the new management company, we can reassure you and all of our guests that there is now a new culture in our hotel...More
This hotel is in a prime location to walk to all the places downtown. The valet guy was super nice and told me to park across the street and save a bunch of money. The front desk lady was rude and wouldn't let me borrow...More
Response from Ashley E, Manager at Sheraton Gunter Hotel San AntonioResponded 1 week ago
Thank you for taking the time to provide us with quality feedback. I'm sorry to hear that you had an unpleasant experience at the front desk. We will certainly use your feedback as a training tool. Please join us again so that we may have...More
My flight arrived early in San Antonio. I went to the hotel hoping to stow my bag until it was time to check in. To my delight, they had a room available and let me check in very early. I was able to change clothes...More