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Quality Suites

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110 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Tompkinsville, Kentucky
Reviewed 27 June 2016

This Hotel must be going through a name change, as no one in the area knew of it and a sign down the road clearly marked it as Comfort Suites. The staff, though friendly, did not go out of their way to recognize you, keeping their heads down behind the front desk at all times. No "How are you today?"...

Thank WJW0126
Reviewed 24 April 2016 via mobile

We recently stayed there and got a room for 3nights while visiting in San Antonio. As soon as we opened our room door all we could smell was a terrible old smell that smelled like mold. We decided to Suck it up and just go to bed as we had arrived very late at night. The bed was so uncomfortable,...

Thank Stephanieeebabe
Carman, Manitoba
Reviewed 10 January 2016 via mobile

Third comfort suites on our trip south and this one was a disappointment. Dated building, especially bathroom. Complete separation between beds and sitting room with a door which was nice. WIFI was a disaster, lots of excuses at the front desk but was never working in the rooms more than one doorway from front desk area. Breakfast area was dated...

Thank DebRussell49
Reviewed 6 September 2015 via mobile

This hotel needs help. Outdated carpet and unfriendly staff. My husband witnessed people being quoted different prices for governmental rate and when he asked the receptionist regarding the cost she said the daily rates change daily. Manager does not respond to the bad comments but only response to the comments that are positive, but in order for your establishment to...

3Thank Kenyaburks
San Antonio, Texas
Reviewed 6 September 2015 via mobile

This was my preferred hotel for a number of years. Unfortunately, my recent stay has changed my mind. The day shift front desk clerk, Ashley, has an attitude. While attempting to resolve an issue with my bill she sat in a chair behind a desk. I could barely see her face. Her demeanor was disrespectful and non-chalent. Room condition, carpet...

2Thank D C
Roma, Texas
Reviewed 16 August 2015 via mobile

Worst hotel I've stayed at in a while! First of all, they overbooked so I almost didn't even get a room. Rooms are old, dirty, and smell dingy. The couch in the suite has no cushion left...roaches in the restroom. Breakfast was a circus. Worst of all, they had some kind of revivalist church in the meeting room blasting their...

1Thank KaiserKrieg
Burlington, Canada
Reviewed 15 July 2015

We arrived earlier than expected but our room was ready so we were able to unload and then head out to downtown for the rest of the day. The only unsettling thing was that after coming back from a day and evening of sightseeing, I ran into a "ginormous" bug in the bathroom. It totally freaked me out and my...

Thank Cathy R
Melissa S, Manager at Quality Suites, responded to this review

Thank you for your review. I am happy to hear that you were able to check in early so you could enjoy the rest of your day downtown. Many apologies for the bug you saw. Texas is infamous for the little insects that make themselves at home all over the place. I can assure you our exterminator was immediately called...

Brownsville, Texas
Reviewed 30 June 2015

Every summer, we visit San Antonio for at least one week at a time. For the past 7 years, we have been staying at this hotel. We rent 1-3 rooms on EVERY visit, and we stay for a minimum of 7 nights. The rooms are clean, and the staff has always been friendly...up until last year. Last summer, we rented...

3Thank Ricardo H
Hemphill, Texas
Reviewed 16 June 2015 via mobile

Three family members stayed in the 2 room suite. It helped to have 2 rooms when my nephew wanted to sleep or watch tv. Room was clean and could use an update. Overall a good value and would stay again. Staff was excellent and courteous. Nephew enjoyed the pool. Cracker Barrel next door was convinent but the food was dissapointing....

Thank goodtxn62
Reviewed 10 June 2015 via mobile

I couldn't be any happier with my stay here unless it was free. I've stayed several times and will always come back here. The front desk staff couldn't be more helpful and friendly. Especially a girl named Erica, I believe that's right. Good choice and great rates.

Thank Nodnarbstrebor

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
QUALITY SUITES Located near the Spanish Governor's Palace and the Alamo, our Quality Suites(R) hotel in San Antonio gives you more for your hard-earned money. Our San Antonio hotel gives you easy access to other sites and activities like Fort Sam Houston and: Six Flags, Fiesta Texas, SeaWorld, San Antonio, Henry B. Gonzalez Convention Center, Splashtown, River Walk. Our San Antonio hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free hot breakfast, seasonal outdoor pool, exercise room, business center, free weekday newspaper. Our 100 percent non-smoking guest rooms feature TVs, hair dryers, coffee makers, microwaves, fridges, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For those seeking to lighten their suitcases by doing laundry, we also offer guest laundry facilities. ... more   less 

Additional Information about Quality Suites

Address: 6350 North Interstate 35, San Antonio, TX 78218 (Formerly Comfort Suites San Antonio at Rittiman)
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: €65 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites staff and other travellers.
1 question
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Questions? Get answers from Quality Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the third floor all the way back and it didn't help.”
 of 5 bubbles SafetyDave1986, 27 Apr 2015 | Read review
“All rooms are suites. You will want to sleep on the east side of the hotel, as the west side is closest to the interstate.”
 of 5 bubbles FirstclassJC, 17 Mar 2015 | Read review
“Rooms on the first floor are quiter”
 of 5 bubbles 35jorgem, 19 Mar 2014 | Read review
“Rooms on the back side overlook another building, but that makes them nice and quiet.”
 of 5 bubbles TXLandman1966, 28 Oct 2013 | Read review
“no bad rooms here”
 of 5 bubbles rono657, 11 Oct 2013 | Read review
5 of 5