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Staybridge Suites San Antonio NW Medical Center

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#115 of 358 Hotels in San Antonio
Certificate of Excellence
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Staybridge Suites San Antonio NW Medical Center
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143 Reviews from our TripAdvisor Community

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Showing 137: English reviews
1 review
Reviewed 2 weeks ago via mobile

My family and I came here for medical reasons. At first my mother had to stay in this Hotel with my father while I was gone because we live 4hrs away from SA. While my parents were staying in this hotel, my mother told me that the service and staff were very friendly and helpful to her. They had to... More 

Helpful?
Thank Kat B
Denver, Colorado
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 September 2016 via mobile

The rooms are large and have kitchenettes. The staff is friendly and the pool pretty awesome. Was a bit disappointed in breakfast, but I've had loads worse at other hotels. They have sausage and milk and scrambled eggs. Would have liked potatoes and bacon but that's just being picky really. Overall a really nice stay.

Helpful?
Thank Marlaloves
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Marlaloves, Thank you for choosing the Staybridge Suites NW Medical Center in San Antonio for your recent stay! The team and I appreciate the wonderful comments that you wrote about your recent stay and will definitely try to spruce up our breakfast options on a regular basis. We also appreciate the great comments about the staff and we hope... More 

Uvalde, Texas, United States
Level Contributor
97 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2016

The location is pretty good. There are plenty of restaurants in the area for you to have your pick of something good. The staff treated us well. I asked Kierra for help with dinner options around the area and she gave me some recommendations. She also got someone to help me figure out the gas bbq pit they have outside.... More 

Helpful?
Thank Ricardo V
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Ricardo V: Thank you for staying with our hotel during your recent visit to San Antonio and for your comments/review on TripAdvisor! We definitely appreciate the feedback and the comments about your stay. The team and I appreciate the positive comments and rating that you had awarded the property and for specifically naming Kierra on how helpful she was... More 

Monterrey, Mexico
Level Contributor
124 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 August 2016 via mobile

If I was reviewing front desk clerk attitude upon check-in, I would rate a Zero for that. The most rude person I have ever seen at a Staybridge. I even believe this dude should not even work in this chain. He belongs to a much cheaper chain. However, I'm rating this property solely based in our stay and room conditions.... More 

Helpful?
Thank Mauricio A
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Mauricio A: Thank you for choosing the Staybridge Suites NW Medical Center in San Antonio for your recent stay and for taking time to let us know about your experience with our hotel. First, I would like to apologize for the rude behaviour that you encountered with one of our front desk team members. I have already forward your... More 

Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2016 via mobile

Stayed here for a family vacation in San Antonio. I booked a 2 BR suite with 2 bathrooms for a family of 6. The hotel exceeded my expectations. The rooms were spacious, the air was cool, there were 3 beds (king, queen, full pull-out couch) and there was ample hot water. The hotel offers limited housekeeping for the first 7... More 

Helpful?
Thank ivyleague2015
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear ivyleague2015, Thank you for choosing the Staybridge Suites NW Medical Center in San Antonio for your recent stay in our city! The team and I appreciate the great rating that you had awarded the hotel and staff and for letting us know about your experience during your stay. We are happy to hear that we met you and your... More 

Houston
1 review
Reviewed 27 July 2016

This hotel still allows smoking in some of their rooms. While our room did not smell, the hallway was unbearable and caused my daughter's asthma to act up. We ended up checking out a day early, because they said they were at capacity. That's when the real drama began. We booked our room through hotels (dot) com so it was... More 

Helpful?
Thank houstoncheetah
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear houstoncheetah, Please accept our sincerest apologies for the credit card authorization issues that occurred during your stay. We have confirmed that Hotels.com has issued you a refund on the card that you originally booked your room with as a result of these issues. Sincerely, The Staybridge Team More 

Little Elm, Texas
Level Contributor
4 reviews
Reviewed 26 July 2016 via mobile

It was clean full size fridge, cook top a short drive to river walk, malls, restaurants, full breakfast. They eve provided meals in the evening on certain days m. They were very good about providing a list of days evening food was served. Pet friendly,pool, basketball court. I would go back

Helpful?
Thank LAJ2go
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear LAJ2go, Thank you for the great review of our hotel! We truly appreciate you choosing our hotel during your recent visit to San Antonio and are pleased to hear that you loved our location, room and amenities. The team and I hope you visit us again, soon! Sincerely, The Staybridge Team More 

Kissimmee, Florida
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 June 2016

We've stayed here a couple of times & always enjoy our stay. The rooms are large with full kitchens & a fold-out couch. Check in was friendly & efficient. We were told of all the amenities & to be sure and ask if we needed any recommendations for dining, etc. The room was very clean & the kitchen well-stocked with... More 

Helpful?
Thank DisneyGal2010
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear DisneyGal2010, Thank you for your return visit to the Staybridge Suites NW Medical Center in San Antonio and for the kind words about our rooms and amenities. The team and I appreciate all the great comments you listed in regards to what you liked about our hotel and will definitely try to come up with a solution for the... More 

2 reviews
Reviewed 19 June 2016 via mobile

We stayed here for family vacation for 7 days. We had the king suite since my hubby has to have a king bed. The kids stayed in the living area. Only complaint was the smell of cigarette smoke in the bathroom. Breakfast was great! We took advantage of it every morning. Housekeeping was great and friendly. The pool was pretty... More 

Helpful?
Thank Heather L
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Heather L: Thank you for the kind words about our hotel and the staff! The team and I appreciate the fact that you have plenty of options to choose from when picking a hotel in San Antonio and we are happy that you chose the Staybridge Suites NW Medical Center in San Antonio. We apologize for the smell of... More 

Houston, Texas
Level Contributor
463 reviews
264 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
Reviewed 8 June 2016

Overall this was a good stay. They met all of the Staybridge Suites brand standards. The property has been recently remodeled. Internet was a bit slow during peak hours but was at least usable. Breakfast and evening hospitality were both well done. I would not hesitate to stay here again if the need arose. There was no recognition of my... More 

Helpful?
Thank pcsanity
SBS-MGMT, General Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear pcsanity: Thank you for choosing the Staybridge Suites NW Medical Center - San Antonio for your recent stay. The team and I appreciate the kind words and comments about the hotel. We would also like to thank you for being an IHG Rewards Member and apologize for not recognizing that during the check-in process. This is something that we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Staybridge Suites Northwest Medical Center offers guests a pleasant atmosphere, accessible location, and many of the same comforts of home. Our 3-story, interior corridor hotel is ideally located next door to the San Antonio Medical Center, at Interstate 10 West/Wurzbach, which provides easy access to the South Texas Medical Center, Six Flags Fiesta Texas, Shops at La Cantera, and a quick drive to our famous Alamo, and River Walk. We are also only located 12 miles (20 minutes) from the San Antonio International Airport (SAT) and located conveniently to top companies like USAA, UTSA, Aviat Netowrks and Toyota. Also, conveniently located to Methodist Hopital, UT Health Science Center and University Hospital as well Christus Health to name a few. We have studio, 1 bedroom, and 2 bedroom suites, each with full kitchens that are sure to meet the needs of any traveler, whether it be for a night, a week or longer. Pets are also welcome at a minimal fee. During your stay, we invite you to take advantage of our well-equipped fitness center and free laundry services. A refreshing outdoor pool, sports court and BBQ pavilion are also provided for your recreation. For some extra curricular fun we are just minutes from Top Golf and the RIM Shopping Center. Each morning, be sure to visit our hotel s complimentary hot breakfast buffet, and in the evening, join us in our community great room for complimentary beverages and hors d'oeuvres Tuesday - Thursday. We also have wireless Internet throughout the hotel, free of charge. As you plan your trip, we encourage you to explore our excellent rates and make your reservation today. ... more   less 

Additional Information about Staybridge Suites San Antonio NW Medical Center

Address: 4320 Spectrum One, San Antonio, TX 78230
Region: United States > Texas > San Antonio > Northwest Side
Price Range: €85 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites San Antonio NW Medical Center 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio
San Antonio Staybridge Suites
Hotel Style:
#58 Family Hotel in San Antonio
#69 Business Hotel in San Antonio
#75 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites San Antonio NW Medical Center staff and other travellers.
3 questions
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Questions? Get answers from Staybridge Suites San Antonio NW Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking rooms are on the 3rd floor”
 of 5 bubbles houstoncheetah, 27 Jul 2016 | Read review
“So far, every room we've stayed in has been quiet.”
 of 5 bubbles DisneyGal2010, 21 Jun 2016 | Read review
“This property participates in the IHG rewards program, which in my opinion is one of the best in the industry.”
 of 5 bubbles jettex64, 31 May 2016 | Read review
“Room 157 was by back entrance with lots of parking, but not much noise. Good spot if you want quiet.”
 of 5 bubbles rggr2016, 27 Mar 2016 | Read review
“We had a room on the 2nd floor. It was lovely. The stairs are faster than the elevator, and there aren't very many of them, so it was great.”
 of 5 bubbles Erex90, 22 Jul 2015 | Read review
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