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Hyatt Place San Antonio Northwest

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Traveller (70)
Room & Suite (35)
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Overview
  • Excellent54%
  • Very good24%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (459)
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All reviewscounty linesea islandhot breakfast sandwichesmedical centerfree breakfastlarge tvsix flagsrestaurants within walking distanceyogurtwould recommend this hotel to anyoneeasy accessrooms were very cleanwould stay againexcellent stayhotel rooma great place to staycleaning staff
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1 - 5 of 440 reviews
Reviewed 3 weeks ago via mobile

We stayed 8 days. Only downside is they don't have laundry room. Everything else was great. Rooms were big. Service was great. Bkfst was good. Great location to everything we needed. Would stay here again on my next trip to Texas.

Thank reneerenteria
Reviewed 12 April 2018

Place is super clean and comfortable. A few tweaks would be perfect! I stay often, better breakfast and appliances to work. Everything else was great. I will continue to stay at this hyatt for all business travels.

Review collected in partnership with Hyatt Hotels
Thank Mark L
Reviewed 16 March 2018

I totally forgot I stayed here with my family 5 years ago, and was not too pleased with the place. Well, did it again, this time for 2 nights. Really bad experience. Will not repeat this same mistake. Let's begin at check in. I am...More

3  Thank drdmromeo
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 19 March 2018

Hello, my apologies for not meeting up to your expectations during your recent stay. Yes, we were a bit busy with spring break and we are sorry you didn't have a great experience. Please contact us for the future and we would like to help...More

Reviewed 15 March 2018

Hotel is in need of renovation and updating. There are numerous hotel choices in the area and I would recommend going elsewhere. Possibly the timing but hotel was overcrowded, staff seemed overwhelmed and hotel was noisy.More

Review collected in partnership with Hyatt Hotels
Thank Clyde L
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 19 March 2018

Hello Clyde, my apologies for not meeting up to your expectations on the renovation done a few years ago. Yes, we were a bit busy with spring break and we are sorry you didn't have a great experience. Please contact us for the future and...More

Reviewed 2 March 2018 via mobile

Amazing experience... The staff was incredibly nice, very welcoming, and helpful. While I stayed 4 days and experienced different staff, they all went above and beyond regarding customer service (I had a billing issue). The room was great, and a pretty decent size for a...More

Thank Denise l
Response from JoshRodriguez, General Manager at Hyatt Place San Antonio NorthwestResponded 19 March 2018

Hello Denise, thank you so much for your great comments and experience you had with us at the Hyatt Place SA-NW. We will be sharing your comments and notes with our team. Thank again, and hope to see you soon.

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$106 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in San Antonio
#55 Family Hotel in San Antonio
#59 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in San Antonio
#55 Family Hotel in San Antonio
#59 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (35)
Questions & Answers
Ask a question
l_rungnipa
8 January 2018|
AnswerShow all 4 answers
Response from SheliannCG | Property representative |
We do not longer offer transportation from the hotel.
1
Vote
edean80
26 February 2017|
AnswerShow all 2 answers
Response from Cangrum | Reviewed this property |
I don't know the difference. I usually just get a regular room which has 2 full beds and a pullout couch
0
Votes
madib236
14 June 2016|
AnswerShow all 3 answers
Response from Sergio D | Property representative |
We would be more than happy to offer you our discounted government rate. Feel free to call me, Natalie or Theresa directly at 210-561-0099.
0
Votes
Room Tips
"Don't choose Rm. 614 or 615"
Read review
"Rooms farther away from the elevator are quieter."
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"Bring Apple TV or HDMI Cord as can hook it up to TV"
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"If you need ice stay on floors 3 & 5. Ice makers only on those floors."
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