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Navona Live Oak Hotel

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Navona Live Oak Hotel
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241 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Reviewed 1 week ago

It wasn't a terrible stay and we were really just there to sleep, as we were with the in-laws most of the day. It is a pet friendly hotel and everyone was nice. The rooms are definitely more for the extended stay type. I'm sure you could make them nicer if you were actually living in one. A little outdated...

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Helpful?
Thank Lesley C
San Antonio, Texas
Reviewed 2 weeks ago

Had to travel to Texas for my fathers funeral and all that brings with it. We needed somewhere for a long term stay (2 weeks) that wasn't going to break the bank so we chose to stay here even though its 35 minutes from Seguin. I got the weekly rate which was a bit disappointing in that they give a...

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Helpful?
Thank rcholder58
Christina J, General Manager at Navona Live Oak Hotel, responded to this review

I can certainly understand how you feel the way you do. We are very dedicated to providing each of our guest with a great experience and I do apologize that we seemed to have dropped the ball when it came to your stay, especially the cleanliness of the room. I cannot imagine how we could miss a toilet that was...

San Antonio, Texas
Reviewed 3 November 2016 via mobile

It was a very nice stay, we stay in a two bedroom and two baths. Gave us a like home feeling. Each room had a TV, cable and queen beds. The kids loved it said it was the best hotel yet. We didn't get to enjoy the pool but it looked nice and clean. Staff was polite, friendly, and helpful....

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Helpful?
Thank kenrich4343
Christina J, General Manager at Navona Live Oak Hotel, responded to this review

Thank you so much for taking the time to share about your stay with us. I will make sure to pass on your kind words to the staff. They all work very hard to provide each of our guests a great experience and they will be happy to hear that they succeeded with your stay. I am very sorry you...

Texas Gulf Coast, Texas
Reviewed 2 November 2016

I love this place. I'm a first timer staying at Navona and I must say there is so much I want to say about this location. It felt like we was right at home. My boyfriend and I can't wait to come back and stay a little longer. The front desk was welcoming and the outside was clean and the...

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Helpful?
Thank ndavis3811
Christina J, General Manager at Navona Live Oak Hotel, responded to this review

WOW! Thank you so much for helping us spread the word. I am very glad to hear that you thoroughly enjoyed your stay with us. Come back anytime you like! We will be happy to provide you with another great stay. Thank you for taking the time to say such great things about us. We really appreciate it.

New Ipswich, NH
Reviewed 18 October 2016

Don't stay here. The 1st room they gave us was dirty and the second room wasn't much better but at least the beds were made. We were charged 619.00 for a couple of waters and snacks over drafting our account. The hotel did little to help fix the problem. We were lied to and ignored. The manager took 3 days...

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Helpful?
Thank Melissa R
Christina J, General Manager at Navona Live Oak Hotel, responded to this review

Again I would like to extended my apologies as I am sure you are tired of hearing from us. I understand how frustrating this is for you. The error made was a mistake on our part and I can assure that was done unintentionally and I have spoken with the employee who entered the numbers incorrectly. I sent an email...

Reviewed 18 September 2016 via mobile

I was there just for the weekend and fell in love with how beautiful it was. Very Cozy and the room was clean and it felt as if I were home. The staff was friendly and the buffet breakfast was really good. Will definitely stay again and highly recommended!

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1Thank Mari D
Little Rock, Arkansas
Reviewed 2 June 2016

I travel extensively and this is by far the worst interaction with a manager I have ever had. We thought we were booking with a Wyndham Rewards Group, upon arrival we found out that they are no longer affiliated with Wyndham, but all of their letter head, room keys, and information in the room has Hawthorn Suites by Wyndham. I...

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4Thank johnbudde04211968
Navona L, General Manager at Navona Live Oak Hotel, responded to this review

Dear guest, We appreciate your honest feedback. Thank you for taking time to write a review. I'm sorry to hear about the issues you experienced during your stay with us. On behalf of management and staff please accept our apologies for the inconvenience you experienced during your stay. We appreciate your feedback as it helps us to grow and improve....

Reviewed 12 May 2016 via mobile

With all the updating that they have done to this place is it by far the best bang for your buck. The rooms are super clean, the staff is super friendly and always willing to help, and I can't forget the general manager, Joe I believe is his name no matter how busy he is will take time to have...

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2Thank Seth W
Navona L, General Manager at Navona Live Oak Hotel, responded to this review

Thank you so much for the great praise. We also think Joe is Amazing! We are going to permanently attach a metal of honor to him. We take pride in providing guest with a great experience, and I am so happy to hear we achieved that during your stay. I will make share to share your comments with the entire...

Longmont
Reviewed 29 April 2016

The staff is great, the hotel is more like an apartment. The rooms are clean and spacious. There are several restaurants within walking distance and abundant shopping very near the hotel. If I'm ever back in this area I will stay here again. Do yourself a favor and check it out.

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2Thank Lewis F
Navona L, General Manager at Navona Live Oak Hotel, responded to this review

Lewis F, Thank you for your raving review. Indeed our "apartment-style" accommodations are not your everyday hotel room, more like a home away from home. And our location does allow for easy access to nearby shopping and restaurants, as well to all areas of the greater San Antonio area. The staff and I shall look forward to once again having...

Mccomb, MS
Reviewed 10 March 2016

We stayed 3 nights in a 2 king suite. It was wonderful! Plenty of room & kitchenette was helpful. Breakfast was great, hotel staff very nice, & housekeeping staff very personable!

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1Thank beckyp238
Hawthorn S, General Manager at Navona Live Oak Hotel, responded to this review

Beckyp238, Thank you for your comments about your "wonderful" stay. Indeed the spacious two-bedroom suites provide plenty of space with the two separate bedrooms and independent living area, and the fully equipped kitchen with full-size appliances is a bonus. Our accommodations are perfect for the family enjoying San Antonio during Spring Break and at any time. I am happy that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Navona Live Oak Hotel

Address: 13101 E Loop 1604 N, San Antonio, TX 78233-2467 (Formerly Hawthorn Suites by Wyndham San Antonio, E Loop)
Region: United States > Texas > San Antonio
Price Range: €78 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Navona Live Oak Hotel 2.5*
Number of rooms: 78
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Also Known As:
Hawthorn Suites By Wyndham San Antonio, e Loop Hotel San Antonio
Hawthorn Suites San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Navona Live Oak Hotel staff and other travellers.
6 questions
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San Antonio, Texas
1 month ago
Salisbury, Maryland

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Questions? Get answers from Navona Live Oak Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like top floor bc it had rails so our 20 lb dog could go out. The lower level didn't have a fenced off area on it's patio.”
 of 5 bubbles E5654OYlesleyc, 28 Nov 2016 | Read review
“Ground floor outer room seems best. The stairs are steep, no elevators due to the layout, and the inner courtyard facing rooms may be noisy.”
 of 5 bubbles rcholder58, 20 Nov 2016 | Read review
“Do not stay here!”
 of 5 bubbles MelissaR523, 18 Oct 2016 | Read review
“There are no elevators, so if you have problems request downstairs if available”
 of 5 bubbles 976meagans, 7 Mar 2016 | Read review
“if you choose to stay here after reading my review only tip i can offer is get a room down stairs that's the only plus”
 of 5 bubbles steelers63, 24 Jul 2015 | Read review
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