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Fairfield Inn & Suites San Antonio Airport/North Star Mall

246 reviews
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Traveller (11)
Room & Suite (16)
Dining (4)
Overview
  • Excellent38%
  • Very good25%
  • Average20%
  • Poor11%
  • Terrible6%
Travellers talk about
“mary helen”(22 reviews)
“waffles”(27 reviews)
“front desk”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites San Antonio Airport/North Star Mall
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (246)Write a Review
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27
15
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27
15
Show reviews that mention
All reviewsmary helenwafflesfront deskthe breakfast areabreakfast ladyindoor poolbreakfast servicerestaurants within walking distancefree breakfastsan antonio airportmorning breakfastgreat stayroom was clean and comfortablehotel is locatedevery staff memberstayed one nightminute drive
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21 - 25 of 236 reviews
Reviewed 24 September 2017

Was a great location with a lot of restaurants within walking distance. The hotel provides breakfast and Mary will great you like your part of the family. Looked forward to seeing her every morning when i cam down. Thanks

Thank bone83
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 25 September 2017

bone83, Thank you for taking the time to review your recent stay. We're so happy to know it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the San Antonio area again.

Reviewed 14 September 2017 via mobile

We had a wonderful 7 night stay at this property due to evacuating Florida because of Hurricane Irma. The front desk staff was friendly and accommodating and made a very stressful situation more bearable. The room was well appointed and maid service was superb. The...More

Thank A H
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 18 September 2017

Thank you for taking the time to review your recent stay with us. We're so pleased to know we provided you with a great hotel experience during such a stressful time. Thank you for acknowledging Mary Helen as well--I'll be sure to let her know...More

Reviewed 14 September 2017

Stay very frequently at hotels and have lots of experience with hotel staff. This hotel however has exceptionally friendly and helpful staff, be it at the front desk or in the mornings at breakfast. Mary Helen is a breakfast host and she is a real...More

Thank Gertraud E
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 18 September 2017

Gertraud, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Thanks for your wonderful recommendation, and we'd love to serve you again...More

Reviewed 28 August 2017

A nice hotel and an easy trip via Uber to all visitor sites in the downtown San Antonio area for those who want to experience the quality of Marriott without paying the higher prices that come with the riverfront hotels.

Thank graymond917
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 30 August 2017

graymond917, Thank you for taking the time to review your recent stay. We're so happy to know it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the San Antonio area again.

Reviewed 28 August 2017

I arrived at the Fairfield Inn & Suites very late. Franchesca got me in the room quickly, which I was extremely grateful for as all I wanted to do was go to sleep. Franchesca is friendly, accommodating and great at her job. The next morning,...More

1  Thank rdalin4
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star MallResponded 30 August 2017

rdalin4, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property! Our staff takes great pride in serving our guests, and I will be sure to pass along your praise. We look forward to welcoming...More

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Traveller (11)
Room & Suite (16)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (17)
Bathroom (6)
Business Centre & Event Rooms (2)
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$90 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$90 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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