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Fairfield Inn & Suites San Antonio Airport/North Star Mall

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#142 of 357 Hotels in San Antonio
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Fairfield Inn & Suites San Antonio Airport\/North Star Mall
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196 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites San Antonio Airport/North Star Mall
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Showing 189: English reviews
Vancouver, Canada
Reviewed 10 May 2016

Called the hotel for airport pick up, the wait was about ten minutes, the driver was friendly and helpful. Check-in was fast, and the staff was friendly, efficient, and most helpful. The room was large with nice furnishings. Very comfortable bed. Flat screen tv, small fridge, microwave and complimentary wifi. Bath was clean with a great shower. Breakfast was complimentary...

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Helpful?
Thank yvr1
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your time with us and hope to see you again in the future!

Utah
Reviewed 28 April 2016 via mobile

My wife and I stayed here on a Saturday at the end of Fiesta. We were met quickly by a wonderful young Woman named Alexa who quickly got us to the property to drop our bags and then took us to a local Walmart to pick up a few snacks. She was so helpful and we learned that she was...

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Helpful?
Thank MrTerry712
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your time with us and hope to see you again in the future!

Reviewed 20 April 2016 via mobile

I was here for a short business trip (2 nights). The room was clean and had a refrigerator and a microwave. My view of the San Antonio skyline was only marred by the apartment complex? My biggest complaint was the first evening when I arrived around 9:30pm, all of the surrounding restaurants closed at 10pm. So I had my meal...

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Helpful?
Thank Elexis C
Brandon A, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Dear Elexis C, Thank you for sharing your feedback with us about our property. We are more of an airport property with limited views of the city, especially only being a 5 story building. I hope that you will visit us again soon. Thank you for your business.

Gettysburg
Reviewed 23 March 2016

Great experience less than 2 miles from the airport. Close to restaurants and retail. very convenient . Staff was very helpful. Get off 1 exit before the your GPS tells you to and use the access road, it is much safer! I will definitely stay here again!

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Helpful?
Thank Goldinlondon2012
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your time with us and hope to see you again in the future!

Calgary, Canada
Reviewed 10 March 2016

The hotel was finishing up its breakfast area remodel during my stay but the rooms were completed. Wifi was free, and had a strong signal on the 3rd floor - which you don't always get. The rooms themselves are excellent for business travellers, and the hotel is set-back far enough from the freeway to keep noise to a minimum. The...

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Helpful?
Thank David T
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are very pleased to see that you were able to enjoy your time with us. We hope to see you again in the future!

Andover, Minnesota, United States
Reviewed 17 February 2016

They upgraded me to one of the newly renovated king deluxe rooms and it was very nice. The only things is many of the F airfield Inn bed are quite hard.The staff was extremely friendly and free breakfast was good.

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Thank Toni A
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. I apologize for the issue with the bed. We are pleased that you were still able to enjoy your time with us, and hope to see you again in the future!

Florida
Reviewed 16 February 2016

Hotel is just finishing up renovations, so people still around doing work, but no impact to me. Nice to know I am staying in a brand spanking new hotel room. I needed a recommendation for a breakfast place and Andrew recommended the Magnolia Pancake Haus. This is a great local place that had a diverse menu of breakfast foods, feels...

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Helpful?
Thank la_solitaria
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. I'm glad to see that you enjoyed your time with us, and enjoyed your breakfast at the Magnolia Pancake Haus! We look forward to seeing you again in the future.

novi
Reviewed 6 January 2016

Ready for a good nights sleep......this place was close to all I needed & wanted and delivered in every way. Quiet with clean rooms and complimentary breakfast. But I was a little surprised they kept the front door locked at night! Will be coming back.

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Thank m w
Brandon A, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are glad to see that you enjoyed your time with us. If there are any issues you experienced during your stay, please feel free to contact us at the hotel.

Livingston, Texas, United States
Reviewed 22 December 2015

We arrived to a very rude desk clerk named Gilbert. He was extremely confrontational, and the cobra head, smirking, poor attitude was very unbecoming of him. It was late, so we stayed anyway.... only to be awakened very early by the construction equipment noise, and banging and screwing of sheetrock. We were informed at breakfast that we would have to...

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Helpful?
Thank Rooster C
Brandon A, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you experienced with our desk staff. We will definitely be working with him to ensure there are no future incidents. We also apologize for the issues with our renovation. It is an unfortunate, but necessary process we are going through in order to maintain the...

Houston, Texas
Reviewed 10 December 2015

I originally booked a room next door at the Courtyard but was called by the front desk and asked if I could move next door to the Fairfield. I wasn't excited about it, but agreed to. The lady told me she would put me in a newly renovated room. I thought that'd be great and never gave it another thought...

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Helpful?
Thank Tony W
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Antonio Airport/North Star Mall. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Price Range: €73 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#8 Green Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites San Antonio Airport/North Star Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles yvr1, 10 May 2016 | Read review
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 of 5 bubbles 238mw, 6 Jan 2016 | Read review
“Choose another motel”
 of 5 bubbles r00sterc, 22 Dec 2015 | Read review
“Request a middle floor. The upper floor - you tend to hear the airport planes since the airport is so close to here.”
 of 5 bubbles JOSE-PMDJS, 25 Nov 2015 | Read review
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