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Hotel Indigo San Antonio Riverwalk

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823 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo San Antonio Riverwalk
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Showing 803: English reviews
Texas
Reviewed 23 August 2015

We were happy with this location. It is on the riverwalk, but about 15 minutes away (walking) from the busy parts and the River Center Mall. Our room was pretty and had an excellent view of the river. Can't say enough about Renae, who is a shining example of customer service. She went above and beyond to meet our needs....

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Helpful?
Thank TexasBeachgoer1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a great review! We will certainly pass along your compliments to Renae! We look forward to seeing you again the next time you are visiting the San Antonio area!

Angleton, TX
Reviewed 23 August 2015

We met my son and daughter-in-law in San Antonio on Friday night for a brief overnight visit. My son and his wife drove up from Saltillo to the Mexican Consulate in San Antonio to get his work visa on Friday, and we met them at the Hotel Indigo Riverwalk. I liked this hotel because while it's directly on the river,...

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Thank Kathy W
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We appreciate you taking the time to leave this review! We were so pleased to hear that you enjoyed our location and that you found our staff to be courteous and friendly! We look forward to seeing you again the next time you are in the San Antonio area!

Connecticut
Reviewed 22 August 2015

A frequent traveler to San Antonio, we typically stay at Holiday Inn properties but decided to gamble on a sister property, The Indigo. What a treat! A unique hotel, it boasted bright colors parallel to San Antonio. The theme mirrored the Riverwalk with the carpet flowing a blue "wave." The walls had bright photographs of marine life that brought the...

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1Thank BarbieInConn
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so very much for such a thorough and fantastic review! All of your compliments will certainly be passed along to our staff members as well as our management team! We were so happy to hear that you enjoyed your stay so completely and that we were able to accommodate all of your requests! We always appreciate hearing...

Reviewed 19 August 2015

We liked being a short distance away from the crowds. It was a 10-15 minute walk from the main River Walk area and the same distance to the art museum. There are also convenient city bus routes close by. We had a room with a balcony which had a lot of space to relax. The room's wallpaper needs to be...

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Helpful?
1Thank Kathy R
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you found our front desk staff to be so helpful and that you enjoyed our location and proximity to the Riverwalk! We always appreciate hearing from our guests and we thank you for taking the time to leave this review! We certainly look forward to seeing you again the next time you are...

Montreal, Canada
Reviewed 19 August 2015

I stayed at this hotel with my kids (5-7) for three days. I have to say that three of us had a great time. First, the staff was very nice, when we arrived our room wasn't ready but they made us feel at ease, we were able to get it 10 minutes later. My kids enjoyed the pool which was...

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Thank Deedeedabee
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave this great review regarding your recent stay with us! We always appreciate hearing from our guests and we were so happy to learn that you enjoyed our location, pool and rooms! We look forward to seeing you again the next time you are in the San Antonio area!

Spring, Texas
Reviewed 16 August 2015

The front desk people are awesome to say the least, hence why 2 stars...and they get all of the credit for letting me out of our reservation because I was so unhappy and tears. Although reservations really messed up our planned trip for a 3 day stay there. I am a 4 star person, and I didn't like the room...

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Thank Jeannie S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your feedback regarding your recent stay with us. We were so sorry to hear that you encountered a few issues during your stay. We were glad to learn that you found our staff to be so helpful. Again we apologize for any inconvenience you encountered and we hope to see you again in the future.

Minneapolis, Minnesota
Reviewed 14 August 2015

Had our family reunion there, this past weekend. "Shout out" to Luis, James, Matt and Ruben and all the rest of the staff. They really show such appreciation & seem to care about customer satisfaction & comfort & go out of their way to ensure this.It is one of the friendliest hotels that I have stayed in!! No kidding! It's...

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Thank Cassandra777
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a fantastic review! Your compliments to Luis, Matt, Ruben and James will certainly be passed along to them! We were so pleased to hear that you enjoyed your stay with us and we hope to see yo again the next time you are in the San Antonio area!

DeSoto, Texas
Reviewed 8 August 2015

Service was great, everyone was very attentive to our needs. I seen many hotels and this one has to be one of the most updated modern hotel I have been to. The room was very clean and we fell in love with the layout of the room. I really cant say anything bad about the hotel, but Thank you for...

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Thank mayra9
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much! We were so happy to hear you were so pleased with our service and rooms! We look forward to seeing you again the next time you are visiting the San Antonio area!

Austin, Texas
Reviewed 7 August 2015

We stayed here one night to attend a wedding at the Southwest School of Art, which is within walking distance of the hotel. The rooms were nice and very clean. Only exception was that there were a few dead centipedes on the floor. The room had a refrigerator, but no microwave. We didn't miss it, but someone else might. The...

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Thank LoveTravellingTLT
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave this review! We appreciate all of your feedback and we were so happy to hear you enjoyed the rooms! We certainly hope to see you again in the future!

Houston, Texas
Reviewed 7 August 2015

I spent one night at Hotel Indigo and found it to be nice. It was located on the river walk, had a nice pool and friendly helpful staff. The room was nice and clean. Overall, it was a very nice stay - the rooms was large and clean. One note: it is not on the main part of the river...

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1Thank friofrio
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for such a great review! We were so happy to hear that you enjoyed the pool and that you found our staff to be friendly and helpful! We always enjoy hearing from our guests and we hope to see you again the next time you are visiting the San Antonio area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: €101 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
6 months ago
Kokomo, Indiana

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles jim2golf, 15 Nov 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, 15 Nov 2016 | Read review
“AC unit is a below the window unit (i.e., not central); you'll either end up freezing or with a damp/humid room consistently, so be advised.”
 of 5 bubbles rct415, 12 Nov 2016 | Read review
“River view rooms have construction going on either side and most of terrace is used for materials preparation and movement.”
  • Half inch gap between closed door and frame - security and fire risk
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Get a room with a terrace and inspect the view before accepting the room.”
 of 5 bubbles Hank_In_AL, 5 Oct 2016 | Read review
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