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Hotel Indigo San Antonio Riverwalk

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Hotel Indigo San Antonio Riverwalk
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857 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo San Antonio Riverwalk
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Showing 837: English reviews
Scranton, Pennsylvania
Reviewed 4 weeks ago

My husband and I recently stayed at Hotel Indigo "on the River Walk." We had no complaints about the hotel; however, the location left a little to be desired. Although it is on the Riverwalk, if you want to be in the heart of sightseeing, restaurants and shops, it is a bit inconvenient. The walk to downtown is lovely but...

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Helpful?
2Thank LauraMarieBW
IHGService, Guest Relations Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Dear LauraMarieBW, It is good to know you chose our hotel for your travel needs. Although, I regret to learn that you did not find the proximity of the hotel convenient for your needs. I also apologize if other aspects of our food rates was less than satisfactory. Nevertheless, I appreciate your kind remarks for the overall hotel experience and...

McKinney, Texas
Reviewed 23 March 2017

Located on the quiet end of the Riverwalk, with the remarkable San Antonio Public Library a few blocks away. The bar staff during our stay was exceptional (over St Patricks, - not an easy time to be a barkeep) and the BLT sandwiches with fries were tasty for $10. Our room was large and the beds were comfortable (but the...

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1Thank Tami_Sutcliffe
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for choosing Hotel Indigo during your recent stay. The notes you have passed along will go a long way in helping us to better serve you and all of our future guests. The parking can be pretty packed everywhere in the downtown area during peak times, but rest assured that there are plenty of spaces for our guests...

Bethlehem, Pennsylvania
Reviewed 20 March 2017

I stayed at Hotel Indigo SA Riverwalk for a professional conference. I selected primarily on price. In the room were both my mother and myself as she came as my guest. Many highlights: the beds and pillows were some of the most comfortable I had ever experienced; the room was clean and spacious; plenty of towels in the bathroom; staff...

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Helpful?
Thank caitydean
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for such a thorough review of our hotel. Our guests are given the utmost care and attention during their stay. It is guests like yourself that help make our hotel better by giving us the info that we need to serve our guests in the best possible way. We hope to see you again soon and have a...

Longview
Reviewed 19 March 2017 via mobile

Nice hotel, wished it was a little closer to the main part of the Riverwalk. Had a hard time figuring out what was close by while booking online, so was a little disappointed when we got there and realized everything was a good 10-15min walk away. This is probabky perfect for some, but with a yound toddler in tow this...

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Thank TamTD99
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your recent stay at our hotel. I completely understand as I have children of my own. On the positive side, I like to think of our hotel as somewhat of a hidden gem. Close enough to all the attractions but far enough to get away from the hustle and bustle to get some rest. We'd love to...

Kaysville, Utah
Reviewed 18 March 2017

My wife and I went here for 2 nights on a vacation. Loved the comfy beds. Balcony overlooking the river was great. We were amazed at how quiet the room was. Hardly heard anything from the neighbors, and one had a baby. The service was outstanding--very helpful. Jonathan at front desk was a real gentleman. We would definitely stay here...

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Thank Don W
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your very kind review. I will be sure to pass on your review to Jonathan as he always enjoys hearing when he has made a difference in turning someones good vacation into a great one. Our staff prides itself on taking care of each and every guest, and do so with a positive attitude. We hope your...

The Villages, Florida
Reviewed 15 March 2017 via mobile

Approaching the location, I said "what did we get ourselves into". We arrived early and was allowed to check in. The view from the room was unacceptable looking at trash out the first floor window. We were called when our assigned room was ready. The room was basic. It looked like a one room apartment with no amenities. Staff was...

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Thank chetski13
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your recent stay. We are glad to hear our staff welcomed you, and provided sufficient service. I'm so sorry you did not get a room with the best possible view available as spring break is one of the hotel industries busiest times of the year. We do have lovely rooms with balconies facing the river and would...

Grand Rapids
Reviewed 9 March 2017

We highly recommend this lovely boutique hotel on the north end of the Riverwalk. The suite we had was perfect, with a large balcony right on the river. We sat outside until the wee hours, very safe and warm. There is a pay-to-use parking lot, so we knew our rental was safe. The staff are very friendly & helpful and...

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Thank roberthD1938ZZ
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We thank you so much for your kind review of our property. I'm so glad you enjoyed our stay and got to ride the water taxi. It's one of our guests favorite features. Our staff takes pride in delivering top notch service all the while making you feel at home.

Reviewed 3 March 2017 via mobile

This hotel offers so much! Families, couples, groups...I saw every group represented. Breakfast was great as well. The Rio Water taxi service runs along the river for easy access to all things along the Riverwalk.

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Thank Sally S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your kind review. We pride ourselves in taking care of each and every guest as they are the lively-hood of our business. The view from the balcony is one of my favorite spots to have breakfast. I'm so glad you enjoyed our stay. Have a great day and hope to see you again soon.

Oklahoma City, Oklahoma
Reviewed 1 March 2017

This hotel is within a mile of the convention center - perfect for getting in some walking before and after a long day of meetings. The staff here are very efficient and kind. I especially appreciated the front desk staff for recommending places to go and assisting with transportation. My room was very large and comfortable - I am an...

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Thank Melissa_H687
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your kind words. I will be sure to pass them along to the front desk staff. We always enjoy hearing when we treat our guests right. You are the main focus when deciding to stay. I sincerely hope to have you stay with us again in the future.

Quito, Ecuador
Reviewed 25 February 2017 via mobile

Stayed here recently for two nights and my room was filthy. I travel a lot for work and have rarely seen a room so poorly kept in a hotel with so much potential. The location of the hotel is right on the riverwalk which is great but I cannot excuse a room that has lots of black hair smeared on...

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2Thank sofiajour
RWIndigo, Manager On Duty at Hotel Indigo San Antonio Riverwalk, responded to this review

I'm very disappointed to hear your stay with us was anything less than stellar as we pride ourselves in taking care of each and every guest during their stay with us. I will definitely be passing on your concerns to the proper department heads..Most importantly I hope you return to give us a second chance to give you the service...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: €118 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hotel Indigo San Antonio Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
17 questions
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San Antonio, Texas
over a year ago
Chicago, Illinois
24 days ago
Toronto, Canada
2 months ago

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get riverview if possible”
DonW760, 18 Mar 2017 | Read review
“The River Suites are superb.”
roberthD1938ZZ, 9 Mar 2017 | Read review
“ask for the river side - beautiful views”
Melissa_H687, 1 Mar 2017 | Read review
“every room has a great view but the balcony suites at the end on the top floor are amazing”
michellenV659GZ, 10 Feb 2017 | Read review
“Ask for one of the rooms facing the River Walk with a balcony.”
2fridad, 6 Feb 2017 | Read review
5 of 5