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Wyndham San Antonio Riverwalk

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1,803 Reviews from our TripAdvisor Community

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Showing 1,794: English reviews
New York City, New York
Reviewed 10 March 2016

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Helpful?
1Thank O9839CBdenisel
Hattiesburg, Mississippi, United States
Reviewed 10 March 2016

Our family was treated very well while staying here over the holidays. Roland Tellez is the valet supervisor here and he is SO helpful! He was very nice to my father and helped my mother and I carry our bags. Roland was always happy to greet us in the morning and really made our experience at this hotel very welcoming.

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Helpful?
Thank Gameofgolf
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Hello, Thanks for your amazing 5 star review of your stay with us here at the San Antonio Riverwalk. I appreciate so much your recognizing our employee Roland for his exceptional service to your and our family during your stay with us. All of our associates strive to give that extra customer service and I am so glad that it...

Reviewed 9 March 2016 via mobile

So basically i only spoke to her a few times, but through that this woman, Cynthia A. Amazing. Like yall have no idea how helpful and friendly this woman was like the nicest person ever in hospitality. Corporate should take a look at her for training because she is the type of person any hotel would be lucky to have...

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Helpful?
Thank Zach S
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Hi Zach, Thank you so much for taking the time to review the Wyndham San Antonio Riverwalk hotel during your recent stay. I have shared your kind words about our security guard Cynthia with her and she was thrilled to know that you acknowledged her in such a wonderful way. I am so glad that she made your stay memorable...

Houston, TX 77005
Reviewed 9 March 2016

1)Icemaker not working on several floors, including mine; 2)no fridge; 3)no microwave; 4)1 of 4 elevators out entire stay; 5)elevator rumbling heard all nite; 6)abysmally slow restaurant service; 7)no menu service for lunch (buffet only); 8)thin,cheap,toilet paper; 9)one small trash can in room;10)paid parking only, $23/day!; 11) paid internet only, anywhere. To be fair; good a.c., great burger, friendly staff,...

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Thank jbrown2618
Jacksonville, Florida
Reviewed 9 March 2016

We had 2 rooms for a girl's weekend in South Texas. The service was great!! Staff exceptional! The rooms were a good size and clean. The only negative I have is it would have been nice to have a small fridge in the room for bottled waters and snacks.

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Helpful?
Thank Linda R
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Hi Linda, I am so glad to hear that we were able to make your girl's weekend special. We always strive to provide exceptional service and thanks for recognizing it on your review! We do offer refrigerators so next time just let us know and one will be provided for you.

Reviewed 8 March 2016 via mobile

I got there ! They were so quick to take me in ! Checked in before time :) Great customer service. The Staff was so friendly . Room was spacious, clean and cold just the way i like it ! Going back next month ! I'm to excited. Next to the river as well :)

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Helpful?
Thank Stephanie B
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Hi Stephanie, thank you so much for your 5 star review of your stay with us here at the Wyndham San Antonio Riverwalk Hotel. We really do strive to make each guest experience memorable and I see that we certainly did exceed with you! We look forward to seeing you back again next month when you return to San Antonio.

Houston
Reviewed 8 March 2016

Overall, I was very pleased with our stay at the Wyndham. Our room was very comfortable with the normal amenities. Parking is a pain, but that is not unusual in Downtown San-Antonio. Valet Parking is $30, or self park at their parking garage around the corner for $20/day (I think). Staff was friendly and helpful. This property is located on...

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Helpful?
Thank Larry G
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Hello Larry, I am pleased to see that you enjoyed your stay with here at the Wyndham San Antonio Riverwalk Hotel. I am so glad that you found our location on the Riverwalk to be convenient. Thank you so much for recommending our hotel to others and we look forward to seeing you again on a future trip.

Round Rock, Texas
Reviewed 8 March 2016

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Thank lsweep
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

San Diego, California
Reviewed 5 March 2016

As part of a trip to Texas, I was back in San Antonio to regroup from a family vacation. Because I was one night shy of getting Wyndham Rewards Gold Status, I stayed here. Once upon a time, it was an office building that held a bank. They really did a great job of turning it into a lovely hotel....

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1Thank mjesf
Dearborn Heights, Michigan
Reviewed 4 March 2016 via mobile

We left Michigan very early one morning and landed in San Antonio before noon. Took a can to the Wyndham Riverwalk and had a few hours before rooms were ready to check in. We were a tad hungry so we sat at one of the many tables in the bar area. We decided to split a burger and sweet potato...

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Helpful?
1Thank Laurajo2013
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Laura, I can't tell you how much your nice comments mean to us. I am so pleased to hear about how much you enjoyed your experience with your food order in our bar area. Here at the Wyndham San Antonio Riverwalk hotel we pride ourselves on our excellent customer service.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: €121 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the edge of the Riverwalk, not that far to walk to the restaurants.”
 of 5 bubbles jimkJ7457VH, 5 Dec 2016 | Read review
“Don't expect to control the temp in your room, and don't expect a hot shower!”
 of 5 bubbles 1vinces, 5 Dec 2016 | Read review
“Stay at the other end of the Riverwalk where it actually exists.”
 of 5 bubbles jamesp261, 30 Nov 2016 | Read review
“At least ask if any of the rooms have good views.”
 of 5 bubbles happytraveler4209, 24 Nov 2016 | Read review
“Either side is a city view. The riverwalk side is just the end of the riverwalk.”
 of 5 bubbles caroleh159, 15 Nov 2016 | Read review
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