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Wyndham San Antonio Riverwalk

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1,800 Reviews from our TripAdvisor Community

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Showing 1,791: English reviews
Dallas, Texas
Reviewed yesterday NEW

I came to San Antonio every year for the Rock n Roll half marathon. I didn't get into town until late Friday night but I called ahead and had no problems at check-in. Running a race on the same day as check out is always an adventure with the hotel. Will you get done with the race in time to...

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Thank Jim K
Austin, Texas
Reviewed yesterday NEW

I was in San Antonio the weekend of December 3rd to run the San Antonio Half Marathon. I needed a place to stay downtown, and this hotel was conveniently located a few blocks from the starting line. Even better, it was priced relatively low, so that is not a complaint of mine. Well, upon check-in we were assigned to a...

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Thank Vince S
San Diego, California
Reviewed yesterday NEW

Hotel was very nice for the most part. Beds were a bit old and creaky and the walls were pretty thin. We had a family with a younger child next door and we could hear everything. We actually changed rooms the last two nights.

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Thank Christopher F
Austin, Texas
Reviewed yesterday NEW

Weekend stay for the Riverwalk and the Christmas lights. We do this every year, and try different hotels. The Wyndham Riverwalk is located off of the Riverwalk "loop", and is not near as pricey as those hotels. It is still an easy walk from the hotel to all of the shops and dining on the Riverwalk. The hotel was nice...

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Thank Tom W
San Antonio, Texas
Reviewed 5 days ago NEW

Excellent by Ms. Abby was beyond expectation. She was very perseverance when the rest of the staff gave up on the search of my USPS packet. Very well deserving staff. A great asset to this hotel!

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Helpful?
Thank abcdfischer
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

abcdfischer, We appreciate your visit with us at the Wyndham San Antonio Riverwalk Hotel. Thank you for your wonderful comments on Abby having been shining star for you. I look forward to personally sharing your favorable comments with her. We look forward to your return. Kevin Latone Kevin. Latone@sawyn.com 210-362-6430

Dallas, Texas
Reviewed 6 days ago NEW

My wife and I stay on the Riverwalk at least once a year. This year we stayed at the Wyndham because my wife attended the NSFA Conference. This property is far away from the Riverwalk as we know it. When we checked in we waited in a long line because all other employees were in a management meeting. This was...

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Thank James P
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

James P, Thank you for taking the time to provide us your feedback on a recent visit to San Antonio. I apologize for not having an adequate number of staff at front desk upon check in. We are always ready to assist when needed for any and all guest interaction. Unfortunately, our communication process was not effective. as it should...

Arlington, Texas
Reviewed 6 days ago NEW

Very friendly and professional hotel. We booked ahead on hotels.com and opted for the included breakfast which was wonderful, well worth the extra money. It is about a quarter mile off the main part of the riverwalk, but well worth the stroll.

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Helpful?
Thank joedvet
Kipp K, Outlet Manager at Wyndham San Antonio Riverwalk, responded to this review

Hello joedvet, Thank you for taking the time to share your experience at the Wyndham River Walk on Trip Advisor. I’m pleased to read you were able to book a great deal online and you chose to include breakfast during your stay. I’m also happy to read you were able to enjoy the Riverwalk during your visit. We hope you...

Hondo, Texas
Reviewed 1 week ago

We are tax exempt, both state and local taxes. Even after providing the form stating that, they refused to credit the local taxes. Their solution was that they could charge me for all the taxes and I could request a refund directly from the state. Why do we have tax exemption forms if they are not handled the way they...

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Helpful?
Thank Jessica P
Management response:

Jessica P, Thank you for staying with us here at the Wyndham San Antonio Riverwalk Hotel. I apologize you felt our employees were rude and condescending. You stated on the form you provided us that you were with an Educational Organization which by Texas Law states that you would only qualify as Hotel State tax exempt only. You must be...

Fate, Texas
Reviewed 1 week ago

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Thank rebeccagL941EZ
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Las Vegas, Nevada
Reviewed 1 week ago

It was a nightmare from the moment we arrived. Told to go one place then another. Phone in room didnt work, Spa broke. Welcome meeting was terrible, We were told we really were not owners!!

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Helpful?
Thank chuckm439
Management response:

chuckm439, Thank you for taking the time to review your most recent visit to the Wyndham River Walk. I would like to apologize for all the above mentioned areas that you listed as being a concern during your visit. We would like to apologize for any issues you experienced during your visit and we will make the areas you mentioned...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: €122 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the edge of the Riverwalk, not that far to walk to the restaurants.”
 of 5 bubbles jimkJ7457VH, 5 Dec 2016 | Read review
“Don't expect to control the temp in your room, and don't expect a hot shower!”
 of 5 bubbles 1vinces, 5 Dec 2016 | Read review
“Stay at the other end of the Riverwalk where it actually exists.”
 of 5 bubbles jamesp261, 30 Nov 2016 | Read review
“At least ask if any of the rooms have good views.”
 of 5 bubbles happytraveler4209, 24 Nov 2016 | Read review
“Either side is a city view. The riverwalk side is just the end of the riverwalk.”
 of 5 bubbles caroleh159, 15 Nov 2016 | Read review
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