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I'm in San Antonio for business... with a hectic 6-to-6 schedule. To come back to the hotel after a long day to a perfectly-made bed, impeccably clean room, FREE FOOD and DRINKS (every Monday, Tuesday and Wednesday nights, Residence Inn offers a mixer with snacks,...More
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 5 January 2018
Hello Chophelie, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look...More
Our room was perfect for our new family. They even had the pack-n-play ready for us in the room after we checked in and walked around for a little bit. Even though the hotel was a little crowded (as to be expected during the holidays)...More
Thank Angela S
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 2 January 2018
Angela, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is...More
I came to San Antonio on vacation and stayed here. The location was incredibly convenient, the rooms were spacious, the beds were comfortable, the breakfast was simple but satisfying, the parking was convenient, the wifi worked smoothly...I can go on. This hotel just "works" but...More
Thank Pauline C
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 28 December 2017
Pauline, Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.
I had 2 suites on this stay, a one bedroom for my mom and a 2 bedroom for the kids, wife, and I. The 1 bedroom was so big and roomy my mom swore she had the big room. Our room was huge, two bedrooms,...More
Thank Levi S
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 23 December 2017
Levi, Thank you for taking the time to review your recent stay. We're so happy to know it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the San Antonio area again.
Ok I know it's a bit late to do a review regarding our stay on 11/09. Because I never wrote a review on Tripadvisor before, I mostly do the review on Google map. But the experienced I had during my stay is one of the...More
Thank Yen Chieh P
Response from General M, General Manager at Residence Inn San Antonio Downtown/Market SquareResponded 27 December 2017
Yen, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More