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Country Inn & Suites By Carlson Lackland AFB (San Antonio)

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367 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson Lackland AFB (San Antonio)
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Showing 364: English reviews
Palm Bay, Florida
Reviewed 17 October 2016

Came highly recommended by another parent that came in for the graduation. The service was awesome and the rooms very clean and ready for each day that I came in to rest. Joe Luna took the time to come over and introduce himself and assured that the company was happy to have me stay. I enjoyed im from florida I...

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Helpful?
1Thank novoliaewright
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thanks for the nice sentiment about our hotel staff. We love to hear from our Guest and appreciate the feedback. We look forward to your return visits. Thank you, Akta Patel

Topeka, Kansas
Reviewed 13 October 2016

This motel was booked because of it convenient location to Lackland AFB. The property was clean and that is very important but I require much more than that to give any property the highest rating. There is no elevator. I was not aware of this until after check-in. Trying to drag luggage upstairs while balancing a cane was definitely an...

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Thank MsBiker
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking time to write your review. We apologize for the disappointments you experienced during your stay. We want to assure you this is not the level of service or product we at Country Inn and Suites pride ourselves upon. Please accept our apology for inconvenience you had during your stay. Your feedback is valuable and hope you're...

Middletown, United States
Reviewed 11 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Jennifer H
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Reviewed 11 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank geraldwj2016
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Chapel Hill, North Carolina
Reviewed 11 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank air4cemom1
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Auburn, Alabama
Reviewed 10 October 2016

Country Inn has undergone a recent remodel and they did a spectacular job. The hotel is finely appointed and on par with much more expensive hotel chains. The rooms are clean, well decorated, and thoughtfully laid out. The staff was friendly and cordial. Its location right next to Interstate 10 is ideal. And the price is also very competitive. Pros:...

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Helpful?
1Thank David P
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for your feedback regarding your stay at Country Inn Lackland AFB. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding the Wi-Fi, TV and GPS direction. We will address these concerns. We take all reviews...

Londonderry, New Hampshire
Reviewed 7 October 2016

Stayed here while attending sons graduation at Lackland AFB. Arrived a little late and needed a bite to eat Steven the night manager was helpful and very pleasant and was very helpful with places to visit!! Cleaning girls did a great job every morning with the room. Would recommend this hotel especially being 5 minute ride from the base

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2Thank sully1966
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thanks for the nice sentiment about our hotel staff. We love to hear from our Guest and appreciate the feedback. I will pass on these comments to Steven and staff. Thank you. Akta Patel

Mesa, Arizona
Reviewed 6 October 2016

The hotel manager, Steven, was awesome!!! Everything we needed, he was on top of it. From giving directions to a grocery store to recommending things to do and restaurants. He even helped carry a very heavy cooler to our room. He really seemed to enjoy his job and interacting with the guests. I would recommend this hotel to anyone attending...

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2Thank spetra2016
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thanks for the nice sentiment about our hotel staff. We love to hear from our Guest and appreciate the feedback. I will pass on these comments to Steven and his staff. Thank you. Akta Patel

Dover, New Hampshire
Reviewed 1 October 2016

Flew across country to attend my nephew's BMT graduation. This hotel was perfect choice. Easy access to base and tips for driving from the friendly staff were most helpful. The hotel was clean, the free breakfasts were delicious (great choices and something new every day), and the compimentary homemade cookies & coffee that was always available were appreciated.

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1Thank librywmn
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Your business is appreciated and we would like to thank you for the compliments on Breakfast and our Staff. Thank you again and we look forward to serving you in future. Thank you. Akta Patel

Dallas, Texas
Reviewed 1 October 2016

Our experience here was great. The desk staff was friendly and attentive. The cleaning crew was also very attentive and asked how the room was and if they needed to do anything else. We stayed here because it was close to the Air Force Base, as our son was graduating Basic Training, but we would probably stay here again even...

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Helpful?
2Thank kmyers2016
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Your 5 Star rating is most gratifying and your compliments of the team is important to our success. We will be certain to recognize our staff or the attentive and personalized service during your stay and welcome you back! Thanks again. Akta Patel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
For a Texas-sized welcome and services like free high-speed Internet access, reserve a spacious hotel room or suite at the Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX. This hotel is just a mile away from Lackland Air Force Base and is ideally suited for family and friends attending graduation ceremonies for airmen finishing up Lackland Basic Military Training. For entertainment the whole family will love, San Antonio attractions like SeaWorld, the Alamo and River Walk are less than a 10-mile drive away. On site, enjoy a modern fitness center, a business center and an outdoor pool. Don't miss a single morning at the complimentary, hot Be Our Guest Breakfast buffet. 100% non-smoking facility ... more   less 

Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio)

Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Region: United States > Texas > San Antonio > Far West Side
Price Range: €101 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio) 3*
Number of rooms: 74
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn
Hotel Style:
#95 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on back side w/handicap parking. Stayed on 1st floor. Very Quiet”
 of 5 bubbles C3205UWpaulm, 9 Mar 2017 | Read review
“If you have a person with a physical challeneges, ask for a room on the first floor. There is no elevator. ;)”
 of 5 bubbles KaariOlson, 29 Jan 2017 | Read review
“No elevator - choose first floor if necessary.”
 of 5 bubbles ShondaB460, 19 Oct 2016 | Read review
“just stay you will not regret it”
 of 5 bubbles novoliaewright, 17 Oct 2016 | Read review
“Walls seemed a little thin, so getting a room on the top floor and toward the end of the hallway should be quieter.”
 of 5 bubbles R1885UEdavidp, 10 Oct 2016 | Read review
5 of 5