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Country Inn & Suites By Carlson Lackland AFB (San Antonio)

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Country Inn & Suites By Carlson Lackland AFB (San Antonio)
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367 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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San Benito, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 192florl
Wexford, Pennsylvania
Reviewed 1 week ago

We booked this hotel to visit our Airman while in basic training at Lackland AFB. The hotel is close to the base - took 7 minutes to drive to the gate. The staff was amazing. It was like staying with friends and we got to know several of them. They were super helpful and accommodating, as well as nice people...

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Thank Ticorah
Reviewed 1 week ago via mobile

We visit San Antonio every Spring. It was the 1st time we have stayed in this part of town. The hotel is beautiful, you can tell it has been recently renovated. Rooms were well insulated. We were right by the 2nd floor stairs and even still, hardly heard anything. The location and neighborhood around looks kind of shady but we...

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Thank Kristin J
Reviewed 2 weeks ago

We booked our 2 rooms through BMT Grad Site @ LacklandAFB. Steven, Joe(aka Batman), Yvette & Larry went above & beyond to make sure we & our Airman had everything we needed. Location to Base, Room,Price,Comfortable bed,Cleanliness,Customer Service & the Breakfasts were awesome. We looked forward to coming back there in the evening after a long day. Cookies were a...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Paul M
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Congratulations to you and your graduate! We are very happy to hear that we were able to provide awesome customer service, during this very special event. Thank you for mentioning the hard work that our employees put in daily, and giving me the opportunity to recognize them for their hard work. We hope to see you again soon!

Aransas Pass, Texas
Reviewed 4 weeks ago

Exceeded my expectations. The room was quiet, linens soft, bed very comfortable. The hotel was very clean and the breakfast was refreshing, not the same old stuff. This hotel brings back the service in customer service!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Tina C
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

It is always nice to hear that what we enjoy doing day in and day out exceeds our guests expectations! This positive review and others like it are what motivate us to keep doing what we do best, providing superior customer service. Thank you for giving us the opportunity to do so. Please come back and visit us soon!

Redondo Beach, California
Reviewed 4 weeks ago via mobile

Our son was graduating from Lackland AFB and we wanted something close. Coming from SoCal we weren't familiar with the area at all. After some research on Trip Advisor we chose Country Inns and Suites. You will notice that it seems to be in the middle of nowhere but don't stress! It was just perfect. The staff is REALLY nice...

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1Thank Joi I
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

We are so very happy you could find us, San Antonio roads can be a bit overwhelming when you first arrive and booking online takes careful thought to ensure you find the best possible hotel. We like to stay knowledgeable about San Antonio, Lackland AFB and what they both have to offer, and are happy to do so with a...

Selma, Alabama
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank marykY5249DC
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Milwaukee, Wisconsin
Reviewed 4 weeks ago

We had to find a hotel last minute because the other hotel was bad and we checked out. This hotel was perfect. Steven, at the front desk, was awesome. He was kind and welcoming and made sure we had all we needed. The hotel room was clean with a comfortable bed. The morning breakfast was outstanding and the overall cleanliness...

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank L5900XAscottm
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

We are very proud to have been able to accommodate you and provide a perfect experience at our hotel after a less than stellar experience elsewhere. We agree that Steven is great at his job, and his willingness to help our guest is inspiring. Thank you for taking the time to recognize such a great employee and thank you for...

Reviewed 4 weeks ago via mobile

I found this hotel on trip advisor. I choose this one for the price . I was here fory daughters basic training graduation at lackland air force base I can not tell you enough how pleased i was with this place from start to finish . Always amd i mean any time day or night there was always a smile...

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1Thank 4greeks
Tokyo, Japan
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank silver224
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
For a Texas-sized welcome and services like free high-speed Internet access, reserve a spacious hotel room or suite at the Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX. This hotel is just a mile away from Lackland Air Force Base and is ideally suited for family and friends attending graduation ceremonies for airmen finishing up Lackland Basic Military Training. For entertainment the whole family will love, San Antonio attractions like SeaWorld, the Alamo and River Walk are less than a 10-mile drive away. On site, enjoy a modern fitness center, a business center and an outdoor pool. Don't miss a single morning at the complimentary, hot Be Our Guest Breakfast buffet. 100% non-smoking facility ... more   less 

Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio)

Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Region: United States > Texas > San Antonio > Far West Side
Price Range: €101 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn
Hotel Style:
#95 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on back side w/handicap parking. Stayed on 1st floor. Very Quiet”
 of 5 bubbles C3205UWpaulm, 9 Mar 2017 | Read review
“If you have a person with a physical challeneges, ask for a room on the first floor. There is no elevator. ;)”
 of 5 bubbles KaariOlson, 29 Jan 2017 | Read review
“No elevator - choose first floor if necessary.”
 of 5 bubbles ShondaB460, 19 Oct 2016 | Read review
“just stay you will not regret it”
 of 5 bubbles novoliaewright, 17 Oct 2016 | Read review
“Walls seemed a little thin, so getting a room on the top floor and toward the end of the hallway should be quieter.”
 of 5 bubbles R1885UEdavidp, 10 Oct 2016 | Read review
5 of 5