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La Quinta Inn & Suites San Antonio North Stone Oak

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La Quinta Inn & Suites San Antonio North Stone Oak
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265 Reviews from our TripAdvisor Community

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Showing 261: English reviews
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McKinney, Texas
Reviewed 1 week ago

I regularly stay at this location when in San Antonio for work. The staff is friendly and helpful and the price is affordable. I will say that over the years I have seen a general decline in upkeep of the facility and it is definitely time for ownership to spend some capital and upgrade some items.

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Helpful?
Thank satraveller3507
CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

Thank you for taking the time to share with us. We will definitely pass on your comments to our ownership. Thank you for your comments about the staffs

Fletcher, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017 via mobile

A great hotel, pet friendly, immaculately clean, and the staff were very friendly and courteous, even on the spring break weekend. Everything about the hotel was excellent. I recommend this hotel to our fellow travellers!

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Thank Ron M
About Hotel's Favourite Review
CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

We can't begin to tell you how reading your review made our day. Thank you for taking the time to do so. We hope to see you again.

Reviewed 1 week ago via mobile

I love LaQuinta, but this one has totally lost my business. 3 days in a row the fire alarm goes off before 9am. Lawn care outside window, also early morning. Not everyone is traveling, or rise early. But other than these grievances comfortable room as usual.

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Helpful?
Thank Scruffles58
CaraLeising, Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

We have had many discussions about your experience. We have resolved this issue but we are sad it was at the cost of losing you as a guest. We are sorry this was your experience

Austin
Reviewed 1 week ago

The place was above average in everything. The free breakfast was fine. The room was super clean and comfortable. The staff was super helpful and friendly. I even saw one staff member help an elderly lady with her luggage, from her car to her room, which you don't see a lot of at a hotel in this price range. I...

Review collected in partnership with La Quinta
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Helpful?
Thank X2218KZmichaelm
CaraLeising, Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

Thank you for staying with us. We are blessed with a compassionate and caring team and I constantly get to see them in action being kind. Your staying at our hotel really matters. We hope to see you again

lebanon, United States
Reviewed 2 weeks ago

This hotel openly welcomed me and my pet with a great letter made out to my pet. This hotel was well kept, great breakfast, comfy beds. All I can possibly say is that the bathroom needs an update and the elliptical in the workout facility needs a little work.

Review collected in partnership with La Quinta
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Helpful?
Thank patriciamZ271VS
CaraLeising, Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

Thank you so much for your words. We have taken the time to replace the elliptical. Thank you for taking the time to share with us

Terrell, Texas
Reviewed 2 weeks ago via mobile

I would recommend that you print out reservations and have in hand when you arrive. My reservation was changed and luckily I had my paperwork. Front Desk guy would not give a straight answer. I called down after getting into the room to ask for a rollaway and he called back saying he was looking into it. A few moments...

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1Thank Gammie R
CaraLeising, Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

Wow. Sorry that we did not have more staffing on duty. Normally we don't have a line and are very trusting with our guests to take what they need and just pass they payment over desk without waiting in a line. I have spoke with the pool company and they have check to make sure that pool is sparking and...

Arvada, Colorado
Reviewed 3 weeks ago via mobile

After driving all day, you just want to get the key, go to your room and relax for awhile...unfortunately, they first gave us the wrong room and then the keys to the right room didn't work, slightly frustrating but the room was great once we got in. Large executive king with sofa and an oddly lonesome end table that used...

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Helpful?
Thank Linda R
CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

Thank you so much for taking the time to tell us about your experience. I am sorry to hear about the room situation involving the keys. I will also investigate the internet situation. We have amazing internet here normally and I will notify our provider. We will pursue other ways to encourage guests not to leave doors slamming and will...

North Carolina
Reviewed 4 weeks ago

We are frequent LQ guests- we travel often with our dog and appreciate your pet friendly policy (no dog this time, however). This is the 1st time in years that we have not been happy with the property. Desk surface had visible defects in it, likely from sloppy installation. Wall mirror had corner broken off. Fitness center was 82 deg,...

Review collected in partnership with La Quinta
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Helpful?
Thank tarheal
CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

This is not the type of experience we want you to have. I thank you for sharing this with me so that we can look at every single item. Most importantly why you would have to ask three times for assistance on a matter. I would like to extend my apology and know that we will get resolving anything you...

Reviewed 4 weeks ago

Everyone was friendly and eager to accommodate not only my family but my little dog too. Thank you LaQuinta Stone Oak and this is now my favorite place to stay. I looked at several hotels prior to choosing this one because of my dog and so happy to have found one that is pet friendly without the cost.

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Helpful?
Thank Leslie N
CaraLeising, General Manager at La Quinta Inn & Suites San Antonio North Stone Oak, responded to this review

We are so thrilled to hear that everything went so well with your stay. And for your dog as well. We hope to see you again.

donna
Reviewed 22 March 2017

Review collected in partnership with La Quinta
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Thank Sam13282608

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites San Antonio North Stone Oak

Address: 1017 N Loop 1604 E, San Antonio, TX 78232
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: €91 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites San Antonio North Stone Oak 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
San Antonio La Quinta
Hotel Style:
#27 Best Value Hotel in San Antonio
#30 Business Hotel in San Antonio
#88 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites San Antonio North Stone Oak staff and other travellers.
4 questions
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Gig Harbor, Washington, United States
Lolita, TX
1 month ago
Corpus Christi, Texas
6 months ago
over a year ago

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Questions? Get answers from La Quinta Inn & Suites San Antonio North Stone Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always like to see (inspect) a room before we check in, haven't been disappointed yet.”
PapaandGee, 17 Mar 2017 | Read review
“The bed was like a rock.”
lyons1182, 12 Feb 2017 | Read review
“Clean, comfortable and spacious rooms”
jleising, 8 Dec 2016 | Read review
“End of Hall....Quiet and close to stairway.”
bradmiller2016, 14 Sep 2016 | Read review
“Upper floors are always quieter”
davaltar3, 19 Aug 2016 | Read review
5 of 5