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Salem Waterfront Hotel & Suites

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#2 of 2 Hotels in Salem
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1,588 Reviews from our TripAdvisor Community

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There are newer reviews for Salem Waterfront Hotel & Suites
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Showing 1,566: English reviews
Basingstoke, Hants, UK
Reviewed 3 weeks ago via mobile

We've just spent a couple of weeks on vacation in the US and this was our last night before flying home. It turned out to be the most comfortable night we'd had. Clean, sizeable rooms with all the comforts we needed. Good sized bathroom and all required facilities/complementaries. Very comfortable night's sleep. Enjoyed A couple of drinks in the Regatta...

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Helpful?
Thank RelayGB
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Hello RelayGB, Glad you enjoyed your trip stateside and your stay at our hotel. I will be sure to pass on your praise of the Pub manager and staff for delivering what sounds like a memorable evening at our Pub. Our portion sizes here can be a bit of culture shock to many! I couldn't be happier that we were...

Manahawkin, New Jersey
Reviewed 3 weeks ago

Our first room had a clogged sink. After notifying housekeeping, we were told to wait just a minute. We decided to take a walk and upon return were told that it could not be fixed and would need to change rooms. We packed up and moved directly upstairs. We found out from other guests there were no ice machines on...

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Helpful?
1Thank BarbL1983
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear BarbL1983, Thank you for your feedback. I do want to apologize that the issue with the elevator was not resolved until the next morning, causing you some discomfort in your room. Although we did offer to move your room when you was reported the noise to us, I do feel badly that it was already too late to make...

San Francisco, California
Reviewed 3 weeks ago

My husband and I have stayed here a couple of years ago before Halloween. This time, we stayed here during the Halloween weekend. The hotel and the rooms are clean, comfy and nice. The staff is wonderful as usual. They decorate the lobby and the pub. They hold a super fun Halloween party. Everyone dressed up, the music is great...

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Helpful?
Thank ToniLuvsScuba
Reviewed 3 weeks ago

Room was very nice. Good linens & great location. Staff was friendly & helpful. Parking was convenient & free. Walking distance to restaurants & tourist areas. We were there Halloween week & they had all events posted.

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Helpful?
Thank Natalie W
Marton
Reviewed 4 weeks ago

This hotel is well located for Salem's many attractions and restaurants. There were 3 of us in a junior suite. The king bed was comfortable but the pull out sofa bed was very average. The staff were friendly and helpful. Although not a planned stay we happened to be there October when prices are bumped up rather excessively we thought...

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Thank MartonKiwi
Reviewed 4 weeks ago via mobile

The hotel is average, clean, and staff are hospitable. One critique. Wifi is extremely slow. Food in hotel pub was a tad pricey. For two burgers and two bowls of chowder cost over $50 with tip. That be ok for downtown Boston but not in Salem.

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2Thank Chicago1961
Salem-Waterfront-MGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear Chicago1961, Thank you for your honest review of our property. I'm glad that we were able to provideyou with a relaxing stay while you were visiting Salem. Sorry for the sticker shock you experienced at our Pub; I hope your meal was enjoyable nonetheless. I hope you will consider us again if you decide to return to the area....

Dallas, Texas
Reviewed 4 weeks ago

The hotel is welcoming, warm, and friendly. Centrally located near all of the downtown sites. The front desk will hold your luggage before and after check-in. Staff is very helpful. When raining will provide umberllas, maps, directions, and recommendations. Came during Halloween and the rates were higher due to the holiday. Highly recommend!

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Helpful?
Thank Sofia G
Carmel, Indiana
Reviewed 4 weeks ago

We had a junior suite, large room with refrigerator and couch. Nice to be able to spread out and not be on top of each other. It is easy walking distance to downtown and the Salem Harbor with the Boston Ferry. Free parking. What I did not expect was that Salem rolls up its sidewalks at six on weekdays, but...

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Thank Mtj66
New York, New York, United States
Reviewed 4 weeks ago

We have been staying at this hotel for ten years now, and we are never disappointed. The staff is friendly, helpful and hospitable. Housekeeping stays on top of things so the rooms are always clean. For the first time in ten years, we attend the Wicked Night at the Wharf, the hotel's Halloween Ball, and it was amazing and fun....

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Helpful?
Thank SYRosa
SalemWaterfrontMGR, Front Office Manager at Salem Waterfront Hotel & Suites, responded to this review

Dear SYRosa, I'm thrilled you've enjoyed staying with us for Halloween for 10 years, but even more excited that you got to experience our Wicked Night on the Wharf Costume Ball for the first time! We had so much fun hosting all of you this year and can't wait to do it again next October. See you next year! Warmest...

New York City, New York
Reviewed 5 weeks ago

Stayed here the weekend before Halloween. Hotel lobby decorations immediately get visitors into a Halloween mindset. Great location - reasonable walking distance to attractions. Standard room was clean, comfortable and spacious for two people. Overall enjoyable stay. Just make sure the elevators are fully working!

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Helpful?
Thank sightseer098

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 

Additional Information about Salem Waterfront Hotel & Suites

Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Region: United States > Massachusetts > Salem
Price Range: €120 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Salem Waterfront Hotel & Suites staff and other travellers.
6 questions
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England
Hartford, Connecticut
22 days ago
Cheektowaga, New York

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Questions? Get answers from Salem Waterfront Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room far from the elevator. Only edge of the hotel is on the water.”
 of 5 bubbles BarbL1983, 11 Nov 2016 | Read review
“Corner rooms appear to be larger & very quite”
 of 5 bubbles J5805ZPnataliew, 9 Nov 2016 | Read review
“Book in advance if staying during holidays.”
 of 5 bubbles SofiaG139, 4 Nov 2016 | Read review
“No view regardless of room. We were on the 3rd floor. Quite and roomy”
 of 5 bubbles Mtj66, 3 Nov 2016 | Read review
“This hotel is in the heart of downtown Salem, but it is located in an area that is away from revelers.”
 of 5 bubbles SYRosa, 2 Nov 2016 | Read review
5 of 5
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