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All reviewssoaring ceilingsroom ipadpedestrian walkwayessex streetgreat recommendationshotel staffwent out of her waythe ground floorcomfortable bedsroom servicenext morningellietrestilesshowerlobbysheets
The place is clean , trendy and in a perfect location. The only thing that must be improved is the crowded entry especially when The Roof and Counter is open. The fact that hotel guests have to check in at the street level podium to...More
Very hip, drawing on 70's/ Madmen for art inspiration, my wife and I really enjoyed how different this experience was from your run-of-the-mill "grandma's dresser and doily" B+B. Aside from the grandeur of the place, with soaring ceilings and impressive accoutrements, we were very impressed...More
1 Thank Jeffrey F
Response from Abbey H, Public Relations Manager at The Hotel SalemResponded 28 November 2017
We love to hear that both you and your wife really enjoyed your experience while staying with us! So glad that found our hotel to be so beautiful and that you were impressed by all of the little details. We’re happy that you enjoyed the...More
Stayed at the hotel salem for work, stayed in a micro king which was perfectly sized for 1. The location was amazing and there are so many lovely places to eat and drink, very spoilt for choice.
The hotel was clean and the staff very...More
This isn't a 5-star resort, but the rooms are comfortable and the location can't be beat. You're in the center of Salem which means easy walking to absolutely everything you came here to see. The rooftop bar is fun (and the drinks are great)! The...More
Where do I even start? We stood 2 nights and went to Boston on Saturday. When we came back after 6pm our room had still not been cleaned. We told the front desk receptionist, Melissa, who physically came up and changed our towels for us...More
4 Thank Samantha A
Response from Abbey H, Public Relations Manager at The Hotel SalemResponded 1 week ago
We are extremely disappointed to hear of your less-than-satisfying stay with us. We can understand your frustrations with your room not being cleaned, as the only reason that should ever happen would be upon a guests request. We do make it clear on our website...More
Yes, our onsite restaurant Counter is open, serving dinner Tuesday-Sunday from 5PM-10PM, with the lounge staying open until 12 AM. The hotel itself is located right on Essex Street, a pedestrian street, and there are... More
Yes, our onsite restaurant Counter is open, serving dinner Tuesday-Sunday from 5PM-10PM, with the lounge staying open until 12 AM. The hotel itself is located right on Essex Street, a pedestrian street, and there are various shops and restaurants all within walking distance. Our staff is always happy to give suggestions based on what you're looking for.