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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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Hawthorne Hotel
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1,891 Reviews from our TripAdvisor Community

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Showing 1,868: English reviews
Jacksonville, Illinois
Reviewed 15 September 2014

I have always wanted to stay at the Hawthorne and I'm glad I did. It is a bit pricey for what you get, but it IS an experience. The staff are amazing, the location could not be better, and the public areas of the hotel are exceptional. The rooms are a bit small, but I did expect that. However, we...

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Helpful?
1Thank Oceanjunkie7
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Oceanjunkie7, Thank you for your review of the Hawthorne Hotel. I’m glad that overall you enjoyed your stay, and that you found our location and staff to be excellent. I’m also pleased that you enjoyed the many perks of your stay. We find that our prices are very competitive with the area due to the many amenities that you...

West Hartford, Connecticut
Reviewed 14 September 2014

My husband, two yorkies and I stayed at The Hawthorne for a wedding. It is the perfect place to experience Salem. The hotel is centrally located and you can walk anywhere; it is close to the water, the Peabody Essex Museum and the witch museums. Additional positives include free parking, a reasonable pet fee ($15/dog/night) and a helpful and friendly...

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1Thank J and M M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear J and M M, Thank you for your review of the Hawthorne Hotel. I’m pleased that you and your family enjoyed staying with us With regards to the outside alcohol, Massachusetts liquor laws prevent us from allowing outside alcohol in the Hotel without compromising our liquor license. We did take a look at our Tavern glasses, as your issue...

Berkeley, California
Reviewed 13 September 2014

The staff at the hotel are lovely and so helpful. The room was attractive, very clean, comfortable and given the age of the building, really a great surprise. Stayed for three nights and it was really great. very conveniently located, to boot. And a wonderful, cozy and charming Italian restaurant directly across the street!

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1Thank Ben G
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Ben G, Thank you for your review of the Hawthorne Hotel. I’m glad you found your room to be so pleasant and welcoming. Though we take great pride in being a historic hotel, we are also aware of the needs of our modern guests. Our rooms are each individually furnished for comfort, with mattresses made here in Salem, and...

Reviewed 12 September 2014 via mobile

We visited Salem on an impromptu trip... So glad we chose her to stay!! Very clean rooms, friendly and helpful staff couldn't ask for a better trip! We ate at both restaurants and enjoyed both very much... The tavern had great drinks. The staff gave recommendations in what to do in the area. We will definitely be back!!! A+++

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2Thank Robynn S
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Robynn S, Thank you for your review of the Hawthorne Hotel. Salem is such a great city to stay in, especially at this time of year, and I’m so pleased that you took your spontaneous journey and found us. I’m glad that you also took advantage of our two in-house restaurants, Tavern on the Green and Nathaniel’s, both of...

Morristown, New Jersey
Reviewed 11 September 2014

We stayed for two nights in Salem and found this hotel to be relaxing and charming. It is an old hotel with great history and stories to tell. The room was beautifully decorated to fit the time period, but came with a newly updated bathroom which was perfect! The hotel is very clean and the staff provided excellent service. We...

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Helpful?
1Thank Kate C
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Kate C: Thank you so much for the detailed and very kind review. Clearly you are the kind of traveler who “gets” what it is like to stay in a unique, historic property. We sincerely appreciate your kind words about all of the amenities we offer, as well as your detailed commentary about your experience in Nathaniel’s Restaurant (which,...

Wales
Reviewed 11 September 2014 via mobile

We arrived after staying in Boston. The staff were lovely and very attentive. The room was nice. Part of the charm of the hotel is it's old school appeal. Coffee in reception was a bit gross so is avoid that and we had a poor meal in the tavern on the green so I'd also eat elsewhere but we would...

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2Thank collegefield
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear collegefield, Thank you for your review of the Hawthorne Hotel. I’m pleased that overall you enjoyed your stay with us, and that our warm staff made you feel well taken care of. I am sorry to hear about your experience with our coffee and with Tavern on the Green. As I’m sure you can see in other reviews, we...

Cliffside Park, New Jersey
Reviewed 10 September 2014

The Hawthorne is located right in the heart of Salem, making the downtown area/historic sights easily accessible. The staff was very friendly and knowledgeable about the city and its history. The food at Nathaniel's was wonderful. Our room had an awesome view of the Common. Love that pet-friendly rooms are available!

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Helpful?
1Thank Kristen Z
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Kristen Z, Thank you for your review of the Hawthorne Hotel. This is such a great time of year to visit Salem, and we know how appreciative our guests are of our perfect location in downtown Salem. I hope you enjoyed the city’s many excellent attractions as much as your stay with us. I’m also pleased that you took...

Atlanta, Georgia
Reviewed 10 September 2014

We didn't want to leave!!! Sadly, we only had one night at The Hawthorne Hotel, but it was just perfect. We had a beautiful, deluxe room on the fourth floor. It was quiet, clean, pretty, and roomy. The staff members were all friendly, and with the exception of a rather new waitress when we enjoyed our breakfast, the service was...

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1Thank Trahlyta M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Trahlyta, What a wonderful review! It always makes us so happy to hear from guests that they enjoyed their stay so much that they wanted to extend it (sometimes forever). I’m so pleased that you enjoyed your night with us, and that our staff made such an impression on you. I will be certain to share your kind words...

Reviewed 9 September 2014

I stayed here for two nights because I love the Salem area, it is a great location, many historic/unique sights nearby, I enjoyed their Sunday jazz brunch and other meals very much at their restaurant Nathaniel's, and front desk/cleaning staff are very proficient and helpful with your needs and questions. I would definitely stay here again and recommend to family/friends...

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1Thank bushypanda
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear bushypanda, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, as well as our fine-dining restaurant, Nathaniel’s. Our Sunday Jazz Brunch is certainly a favorite among guests and locals alike. We are so proud of our history and central location in historic Salem. We know that guaranteeing parking to our overnight...

Cherry Hill, New Jersey, United States
Reviewed 9 September 2014

I'm a little surprised by all the great reviews of this hotel (which prompted me to book it). It's by no means a bad place and there are not a lot of options in Salem. First of all the good: the location is perfect for walking around Salem. The Peabody Essex museum is right across the street and just about...

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Helpful?
3Thank Mark F
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mark F: Thank you for taking the time to write this detailed review of the Hawthorne Hotel. We do appreciate your concerns about the issues over which we do have control, such as the bathroom paint and the parking. We will work harder to make sure these kinds of issues are addressed in a better, more guest-friendly manner. The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, On Salem Common, Salem, MA 01970
Region: United States > Massachusetts > Salem
Price Range: €146 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask about view and bed size...the old-world charm includes some smaller rooms.”
 of 5 bubbles hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
 of 5 bubbles 806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
 of 5 bubbles 452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
 of 5 bubbles , 29 Dec 2016 | Read review
“corner suites are large and sunny and less noise”
 of 5 bubbles angels333harrison, 28 Dec 2016 | Read review
5 of 5