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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1 room 2 adults 0 children
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1,875 Reviews from our TripAdvisor Community

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Showing 1,852: English reviews
Buckeye, Arizona, United States
Reviewed 11 October 2014

I booked here because the hotel I was referred to was booked solid. It was a little penny from heaven. This place is clean, beautiful, quaint. The staff was professional and very friendly, not fake. I went for an overnight with my best friend to check out the holiday festivities because, of course, Halloween is the most exciting time of...

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Helpful?
Thank LisaS617to623
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear LisaS617to623: Wow! What a great word picture you painted for a future traveler to the Hawthorne Hotel! Thank you so much for sharing all of the details of your trip right down to how easy it was to get to Logan Airport from the Hawthorne Hotel. We are so happy that you enjoyed virtually every aspect of your stay,...

Monson
Reviewed 11 October 2014

Beautiful cleany room. The staff was amazing, very friendly and helpful. The location of the hotel is great and the tavern was nice, it was great to sit by the fireplace and relax with a nice glass of wine, great atmosphere.

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Helpful?
Thank Michelle D
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Michelle D: There is probably no better place in Salem to sit and enjoy a nice glass of wine than in front of the fireplace in our Tavern on the Green. You certainly found just the right spot to create a wonderful memory! Thank you so much for pointing out the cleanliness of our rooms and the friendliness of...

Mississauga
Reviewed 11 October 2014

This is a great hotel. Lots of history and charm. The staff are friendly and helpful. We stayed 4 days at the beginning of haunted happenings and the hotel is in the middle of the action. Everything is within walking distance. Wonderful experience would stay here again in a heartbeat.

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1Thank Tracy B
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Tracy B: What a sweet little review! While your review may be succinct, you definitely hit upon all of the attributes that make a stay at the Hawthorne Hotel special. Thank you so much for writing this. I’m sure it will be helpful to feature travelers, and we look forward to your return. Warm regards, Juli Lederhaus General Manager

Beach Haven
Reviewed 10 October 2014

This is a great little hotel. The location is excellent within ealing distance to everything. We found the rooms clean and the staff very helpful. We would like to see some more TV channels and the pillows could be a little more comfortable but overall this is a week run and accommodating hotel. 100% worth the stay.

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Helpful?
Thank Nathan C
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Nathan C: Thank you so much for the terrific review. We really appreciate the time you took to write it. I'm curious about the comment you made about our pillows. We get so many great comments about our pillows that we actually sell them at the front desk. One thing we have found is that sometimes people bring their...

New York City, New York
Reviewed 10 October 2014

The front desk was genuinely warm, helpful & professional. The rooms are lovely. The location is in the center of Salem & ideal for exploring the town. My partner was worried about the hotel being haunted. I really wanted to see a ghost, but we did not. Boo hoo. The rooms are comfortable & clean. The hotel also has a...

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1Thank James L
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear JamesL: Ahhh! The ghost question! We are always being asked if the hotel is haunted and the best response we can give is that the television show Ghost Hunters came and did an investigation a number of years ago and found no evidence of any kind of haunting in the hotel. One of the things that they do do...

New Jersey
Reviewed 10 October 2014

This place was great,, the only reason I knocked off a star was because the wifi was very sketchy, for about an hour we had a connection then it either could not connect or couldn't get a secure connection. The beds were comfortable, room was very big. The bathroom was small, you can rest your head on the sink as...

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Helpful?
Thank redheadvixen24
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear redheadvixen24: Thank you so much for writing the lovely review of our hotel. I am sorry that you had problems with the Wi-Fi. We are addressing that with our Wi-Fi provider. Your feedback is very important to us in that regard. While parking in our lot is free to our overnight guests, you are correct in that if you...

Colorado Springs, Colorado
Reviewed 9 October 2014

My husband and I stayed one night. We love historic hotels and the Hawthorne did not disappoint. We had no idea the night we checked in it was Salems big Halloween parade. This parade kicks off the month of Octobers festivities. The room was small, but we were not there to sit in the room. The bed was very comfortable...

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Helpful?
Thank lizzysherr
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear lizzysherr: Thank you for the lovely, detailed review. You did indeed arrive in time for the big “kick-off” event of Haunted Happenings, the annual parade, which ends at the Salem Common and goes right in front of our hotel. We are happy you appreciated the extra layer of security we add to our property at times like this, and...

Saint John, Canada
Reviewed 9 October 2014

Really enjoyed our stay at this property. Friendly staff always happy to go the extra mile. Interesting to see the dog menu for that special pooch. Rooms are a bit dated but that adds to the charm of the place. Lots of famous people have stayed here and kind of cool that they used the hotel on location of filming...

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Helpful?
Thank MardyB1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear MardyB1, It was so nice to meet you in the restaurant, and to learn that you enjoyed our hotel so much. Thank you for writing this very helpful review. I know that other travelers will benefit from your first-hand account of your stay with us. We hope you will come back again soon to stay with us, and enjoy...

Reviewed 8 October 2014

Just celebrated yet another country poet (Wales) with the North Shore International Poetry Salon. Fabulous Hotel and "Tavern" the following poem was given: A Tanka for the Hawthorne Hotel You are Salem’s heart beating between old and new, echoing our lives, witness to traditions dear and memories yet to come. -Kristine Doll October 1, 2014

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Helpful?
Thank Jane w
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jane w: Wow, no one has ever written us a review in the form of a poem before! This is definitely a first, and a terrific one at that. Thank you so much for your touching remarks, and lovely “tanka” poem. Sincerely, Juli Lederhaus General Manager

Reviewed 8 October 2014 via mobile

I enjoyed staying here so much, I didn't want to leave! Gorgeous hotel, the room was beautiful and exceptionally clean. We enjoyed the experience of the victorian atmosphere so much we never even watched tv. In fact, we refused. The bed was incredibly comfortable, especially the pillows. We ate at Nathaniel's, just downstairs in the lobby. Amazing. The best food...

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Helpful?
Thank 0scully0
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear 0scully0, What a nice review! You certainly touched on every aspect of a wonderful stay at our historic hotel, and we sincerely appreciate your writing to fellow travelers here on Trip Advisor. We particularly are happy to see how pleased you were with the cleanliness of the hotel, and I will be sure to share your comments with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: €106 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
12 questions
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Questions? Get answers from Hawthorne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i have no tips...I guess al the rooms are beautiful”
 of 5 bubbles 452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
 of 5 bubbles , 29 Dec 2016 | Read review
“corner suites are large and sunny and less noise”
 of 5 bubbles angels333harrison, 28 Dec 2016 | Read review
“Any rooms will be lovely.”
 of 5 bubbles walshy54, 8 Dec 2016 | Read review
“8th floor is supposed to be very haunted. We stayed on 4th.”
  • 4th floor room
 of 5 bubbles , 24 Nov 2016 | Read review
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