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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1,875 Reviews from our TripAdvisor Community

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Showing 1,852: English reviews
Manchester, United Kingdom
Reviewed 8 December 2016

We stayed at this hotel for 3 nights as we were attending a wedding that was held here. We had the most wonderful room with an amazing bathroom. The breakfast was not included but the breakfast we had in the dining room was full of choice and not overly expensive. The food in the Tavern was wonderful and all staff...

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Helpful?
Thank walshy54
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear walshy54, Thank you for wholeheartedly recommending the Hawthorne to other TripAdvisor readers. We have many wedding guests enjoy not only the event, but also the other amenities while staying with us and I hope you had a chance to explore Salem as well. We look forward to having your return soon! Regards, Patrick Cornelissen General Manager

Reviewed 4 December 2016

We loved our short visit to Salem on Thanksgiving weekend and our stay at this lovely historic hotel. When we arrived, we were greeted at the desk by Kaitlyn who gave use walking map and some tips on great places to go in town. We appreciated her kindness, smarts, and good humor. We stayed in Salem for 2 and a...

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Helpful?
Thank Maureen M
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Maureen M, I appreciate you acknowledging Kaitlyn and the helpful service she provided to you. I hope your stay enticed you to come back to Salem soon! Kind regards, Patrick Cornelissen General Manager

Sydney, Australia
Reviewed 2 December 2016

wonderful staff, very helpful and caring. loved the style of the hotel and rooms. nates restaurant in the hotel is exceptional.... would recommend dinner there. close to everything, safe to walk around at night, perfect place to stay! will be coming back again :)

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Helpful?
Thank Shaman B
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Shaman B, Salem is a wonderful place to visit, and the Hawthorne makes for a perfect companion in doing so. Thank you for staying with us. Regards, Patrick Cornelissen General Manager

Reviewed 25 November 2016

We stayed on the 4th floor. Our room was a nice size, clean, and comfortable. The hotel location is PERFECT! It’s walking distance to all the Salem attractions and at the time of our stay, they offered free parking. This is important since it’s nearly impossible to find parking during the month of October. The lobby is elegant and the...

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Helpful?
Thank Paula B
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Paula B, Thank you for your kind review and I appreciate you taking the time to write about the Hawthorne. On the breakfast comment, we do have a very extensive a la carte selection, as the limited buffet we have is a continental and thus indeed more limited in choice and geared towards those who wish to have a...

Wallingford, Connecticut
Reviewed 16 November 2016

Jeff on the front desk started our stay off just great. He is a good representative of the Hotel. Nice clean comfortable room. 2 super restaurants and fantastic location.The entire staff were friendly and helpful.Salem is a clean inyeresting town with great restaurants and shops.

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Helpful?
Thank 33959Dan555golf
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear 33959Dan555golf, Nice to read your short, yet to the point feedback on how great the Hawthorne team was during your stay! Salem is a great place to visit and there is much to see beyond the traditional history. Regards, Patrick Cornelissen General Manager

Reviewed 16 November 2016

I had a wonderful stay at the Hawthorne Hotel. It's a cozy, historic property with very unique and elegant finishes. I had excellent customer service. My only constructive feedback is that the mattresses could use updating--mine was extra firm and felt well-worn. Additionally, because of the historic nature of the property, outlets are a little tricky to come by for...

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Helpful?
Thank Jillbertnyc
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Jillbertnyc, Thank you for selecting the Hawthorne for your Salem visit and I will make sure to take a look at your room to see if we need to replace the Gardner mattress, which we in general get great comments about, although some do find them too firm. Regards, Patrick Cornelissen General Manager

Rochester, New York
Reviewed 13 November 2016

We just had our daughter's wedding at the Hawthorne Hotel. All the guests were from out of town and raved about their rooms, the service and staff. They worked to meet all our guests needs and my daughter had the perfect wedding in their Library Room. A special shout out to our bartender for the evening, Peter. He made everyone...

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Helpful?
Thank barbararaelavaqu
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear barbararaelavaqu, For over 90 years the Hawthorne has been the place to be for weddings on Boston's North Shore, so thank you for having your daughter's special occasion with us for a tradition that she will cherish forever. I very much appreciate reading about how your guest raved about the rooms, service and staff and look forward to welcoming...

Reviewed 8 November 2016 via mobile

I loved the Hawthorne Hotel! Yes! The rooms are a little quirky! Sometimes it seems that no room is the same; but hotel is great; the location is great; and the staff is great. Here are some tips; the 459 bus goes to and from the airport with only a really short walk to the hotel and costs $2. The...

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1Thank Jose H
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Hose H, It is very true that no room is alike at the Hawthorne, and that certainly adds to the charm. Thank you for staying with us and taking the time to write your nice feedback. Regards, Patrick Cornelissen General Manager

Woodbridge, Virginia, United States
Reviewed 6 November 2016

This hotel has maintained a standard of excellence with us since our first stay there in 2012 and we hope to be a guest again in 2017, 18...etc. Part of the experience is counting the moments that one would not expect with such a large crowd in Salem during October and with so many events going on, but each year...

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Helpful?
Thank Joseph N
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Joseph, That makes 5 years of you returning to the Hawthorne! Congratulations and thank you for your patronage! Our entire team is passionate about hospitality and thank you for recognizing that in everyone who works here. As you know, Halloween is a hectic time for everyone in Salem, yet it is very dear to us and truly the best...

Canada
Reviewed 3 November 2016

The hotel is at the heart of Halloween action. All the attractions are within walking distance (and depending on your room, you can even see the action from your bedroom window). Lots of parking spaces - a problem you want fixed for you during the prime evening of Halloween! Safety: The hotel posted security people at the main door to...

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Helpful?
Thank Emilialoves2travel
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Emilialoves2travel, I feel you truly summed up what the Hawthorne stands for: exceptional events, a hardworking team, comfortable rooms and at the heart of Salem in every possible way! Thank you for highly recommending us and for rating us The Best in terms of ercvice and location! Regards, Patrick Cornelissen General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: €106 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
12 questions
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Questions? Get answers from Hawthorne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i have no tips...I guess al the rooms are beautiful”
 of 5 bubbles 452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
 of 5 bubbles , 29 Dec 2016 | Read review
“corner suites are large and sunny and less noise”
 of 5 bubbles angels333harrison, 28 Dec 2016 | Read review
“Any rooms will be lovely.”
 of 5 bubbles walshy54, 8 Dec 2016 | Read review
“8th floor is supposed to be very haunted. We stayed on 4th.”
  • 4th floor room
 of 5 bubbles , 24 Nov 2016 | Read review
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