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Hawthorne Hotel

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#1 of 3 Hotels in Salem
Certificate of Excellence
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1 room 2 adults 0 children
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Hawthorne Hotel
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1,903 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Salem was a one of our destinations stops for our honeymoon. When we arrived at the hotel Angela checked us in and very extremely helpful, professional and above all sweet. We ended up sharing with her that we just got married. A few hours after check-in room service delivered a bottle of champagne with a cheese plate along with a...

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Thank Nicholle222
Boca Raton, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 10 August 2016 via mobile

If the Hawthorne Hotel is haunted, it's because no one wants to ever leave this beautiful historic hotel with superb service,delicious food,and drinks at the Tavern. Our family enjoyed exploring the hotel from the library to the 6th floor and hearing all the stories, even a time capsule to be opened in the future. You see some exploring by other...

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1Thank Sunnynow45
About Hotel's Favourite Review
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Sunnynow45, Thank you for your playful and insightful comments about the hotel, including the hotel team that anticipated your needs, and the comfortable bed, which is a Gardner Mattress, made right here in Salem. It is great to read that you are already planning your next trip to Salem and we look forward to welcoming you back. Best regards,...

West Stockbridge, Massachusetts
Reviewed 6 days ago NEW

We spent Easter weekend at the Hawthorne - our first time. What a beautiful, special hotel! From arrival to departure, each and every staff member was courteous and helpful. Our room was perfect! Beds super comfortable. Can't say enough....looking forward to another stay at the Hawthorne!

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Thank stefan1214
Reviewed 1 week ago

My family and I stayed at the hotel for three nights, I am writing this review my first might because I am very satisfied with my overall stay, so-far. We stayed on the 6th floor, which is the very haunted floor. For a little history, there is a woman who has an angry face who roams the hallway and stands...

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Thank Angis K
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Every time I come to Salem, the Hawthorne is a must! The hotel is beautiful and gives off an old world charm vibe. The staff is always super friendly and accommodating. Shout out to Jeff, Caitlin, and Richard for being helpful and giving never ending suggestions! The location is great. It's within walking distance of everything!

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1Thank Shopaholic_x0
West Hempstead
Reviewed 2 weeks ago

We stayed one night at the Hawthorne. We got there before check-in but that was no problem, Jeff at the front desk gave us a parking pass and said he would call if the room was ready before-hand. He sent us on our way with a map of Salem, some recommendations (craft beer, witch stuff) and bottles of water. The...

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1Thank Mamasoo
New Hampshire
Reviewed 2 weeks ago

Stayed at the Hawthorne two nights as part of a wedding weekend. This is an older hotel, so some of the rooms tend to be on the smaller side, but ours and others that we saw are nicely decorated and very comfortable. Rooms are very clean and everything works as it should. We also held a farewell breakfast for 25...

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Helpful?
Thank Etsie
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Etsie, Thank you for highly recommending the Hawthorne for a place to stay when visiting Salem. We put customer service as the highest priority and I appreciate you acknowledging that while you stayed with us. While we are a historic hotel, we are constantly upgrading our rooms and function spaces, but above all it is our hotel team that...

Reviewed 2 weeks ago via mobile

I was very pleased with the service at this historic hotel. The staff was quick to respond to any needs I had. Having stayed at the Salem Waterfront and here, I would choose the Hawthorne. Friendly staff goes a long way for me. Also try Italian restaurant Bella Verona, practically right out the front. Very good food.

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1Thank Chicago1961
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Chicago1961, Thank you for choosing the Hawthorne as your favorite hotel in town, and we are appreciative of your business. Being centrally located we have a great variety of excellent restaurants around us, such as our Bella Verona neighbors, so hopefully you can explore some more when you return. Best regards, Patrick Cornelissen General Manager

Reviewed 3 weeks ago via mobile

There was the front desk worker- a man- who told us everything to do when we arrived... we did it all and was more than pleased... Including the cemetery walks ... (I would say get an nicer map that already has his "must sees" listed instead of wasting his time drawing) THEN the night worker lady was also phenomenal!!! She...

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Helpful?
Thank Christina B
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Christina, Thank you for giving a 'shout out' to Paula, our night auditor. She has been with us for many years and certainly has a lovely sense of humor. Being the VIP of the Day is another way we reward our guests and I am glad to see you enjoyed that wonderful and memorable experience. Kind regards, Patrick Cornelissen...

Reviewed 3 weeks ago via mobile

We enjoyed visiting the Tavern for dinner. The service is exceptional, the food delicious & The bartender Allison is so friendly makes you feel at home! Not to mention her fabulous Tiramisu Martini!! A must try while sitting in a comfy chair. Fantastic service & Atmosphere!

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Helpful?
Thank Kimberlee B
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Kimberlee, Allison's 'Tiramisini' certainly has been a great hit ever since she won the North Shore Best Martini with it. Glad you were able to try it and thank you for stopping by our Tavern! Best, Patrick Cornelissen General Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: €149 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
13 questions
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Keeseville, New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, higher up floors are quieter”
angisk2016, 17 Apr 2017 | Read review
“ask about view and bed size...the old-world charm includes some smaller rooms.”
hadessaho, 24 Mar 2017 | Read review
“Quaint rooms!”
806lesliet, 25 Jan 2017 | Read review
“i have no tips...I guess al the rooms are beautiful”
452celae, 7 Jan 2017 | Read review
“If you like a large room inquire about that when you make your reservation.”
  • December sunrise, over the rooftops and out to sea
, 29 Dec 2016 | Read review
5 of 5