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Westin La Paloma Resort and Spa

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#16 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
Westin La Paloma Resort and Spa
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2,693 Reviews from our TripAdvisor Community

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Showing 2,666: English reviews
Phoenix, Arizona
Reviewed 12 July 2014

Had a doctors appointment to go to. So also wanted to spend the night at The Westin La Paloma Resort. The place is huge. Told our son while walking through the resort we might see a lizard or 2 running around. Sure enough, we saw a little guy on a rock doing his push ups. Had some color to him...

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Helpful?
1Thank cindylou46
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your nature sightings. I’m delighted your son had the opportunity to see our desert wildlife on his way to our pools and slide for some summer fun. I hope to see your family back soon. Stay well, Glenn Sampert, General Manager

Los Angeles, California
Reviewed 12 July 2014

In low season, a good value hotel. On the positive side, the rooms have been recently refreshed and the bathrooms with wood floors and rain shower heads are very nice. The Westin beds also are a plus. Parking is plentiful and in proximity to most rooms. The mountain view rooms with balconies are also a nice choice. In low season,...

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Helpful?
3Thank myvogue
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for the positive feedback about the resorts rooms, area, and views. Summer weekends are extremely busy at the resort and the pools are the center of activity. I am sorry that you felt the associates were inattentive and ineffective. While I wish you had a better experience, your detailed and specific feedback is a tool that we can...

Washington DC, District of Columbia
Reviewed 11 July 2014 via mobile

My fiancée and I stayed at the Westin La Paloma for two nights over the July 4th weekend. The hotel is beautiful and immaculate, and the view of the Catalinas is spectacular. The staff across the resort were fabulous--professional yet friendly and always attentive and helpful. Our room was spacious, comfortable, and well-kept. We loved the Heavenly bed and extra-large...

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Helpful?
1Thank jenniferbindc
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for choosing La Paloma for your July 4th holiday. I hope to see you and your finance enjoying our Resort for another romantic getaway this summer. Be well, Glenn Sampert, General Manager

Tucson, Arizona
Reviewed 10 July 2014

I have attended several business events at this hotel and always found the facilities to be nice, and suited to various conferences. On this occasion, however, we stayed with out-of-town guests over the 4th of July weekend to take advantage of the pools and waterslide. The rooms were a little larger than average and nice enough. But, our room had...

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Helpful?
1Thank snowbird8729
Montreal, Canada
Reviewed 10 July 2014

My family (2 adults, 2 teens) had a great time at the Westin last week, and we even extended our stay by a day because we enjoyed the hotel so much. I thought the rooms were beautiful and quiet (with very comfortable beds and pillows, and huge bathrooms), the pools were a lot of fun, and the slide was a...

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Helpful?
1Thank AliceAnn804
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing and I’m delighted your son was able to practice. I wish I could have listened! I hope to see you return soon and spend a week or two exploring Tucson and enjoying more time at our pools. Play well, Glenn Sampert, General Manager

Reviewed 7 July 2014

What a wonderful place! We got there before check in time and were given a room but not what we had requested months prior. We spoke with Jose and he got right on it and gave us a room with the most beautiful view. We were very pleased and felt that Jose did what he needed to do to make...

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Helpful?
1Thank Cindy B
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Jose, Levi and I thank you for sharing your surprise and delight. We look forward to welcoming you back soon. Stay well, Glenn Sampert, General Manager

Jupiter
Reviewed 6 July 2014 via mobile

La Paloma is a wonderful resort. Our experience from valet, to check-in, to being shuttled to our room, to all the dining options, to the great pool and kids activities, I can't say enough how great our experience has been. William Acree is a delight - find him if you need anything pool related or dining suggestions. The kid's activities...

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Helpful?
Thank JupiterFLGirl
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We all thank you for sharing your sentiments. There are still a few weeks until school starts so I hope to see you back for more fun with the kids this summer. Play well, Glenn Sampert, General Manager

Reviewed 6 July 2014

During a recent conference that my company hosted, Peter Mnatzaganian went above and beyond to ensure we always had everything we needed. His friendliness and proactive attitude was much appreciated and I hope to work with him again in the future!

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Helpful?
1Thank Melissa M
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Peter and I thank you and we would be delighted to work with you for your next conference! Be well, Glenn Sampert, General Manager

Indio, California
Reviewed 6 July 2014

I have coming to La Paloma for years their food is great drinks,and the pool is awesome!! I will be returning every yr. till I can't anymore!!!! The staff are very warm and welcoming, The service is speedy and executed in a Timely fashion.... Thanx you, Shelly wells

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Helpful?
Thank Shelly W
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

I thank you for your loyalty and I look forward to welcoming you back for many years to come. Be well, Glenn Sampert, General Manager

Reviewed 5 July 2014

The room was nice, very clean and spacious. The staff was friendly and helpful. The Azul restaurant was terrible, $100 for two of us and a beer each, and they were basically kids meals. Her salmon was super tiny and had no flavor, my baby backs were tiny and had almost no meat at all, bring your own food or...

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Helpful?
Thank JastheMace1 .
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for having been our guest at The Westin La Paloma Resort and Spa. I regret to learn that your experience at the resort was not completely to your expectations. Many measure were taken to ensure the enjoyment of the resort for our guests and members. The resort pools and restaurants were exclusively available to resort guests and country...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: €145 - €351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#8 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
41 questions
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“desert view”
 of 5 bubbles kjdorer, 22 Mar 2017 | Read review
“think all have lovely views..we were on the golf course side, but the desert side is also pretty”
 of 5 bubbles 710gayleb, 16 Mar 2017 | Read review
“no elevator so first floor might be a good choice”
 of 5 bubbles Shybz, 14 Mar 2017 | Read review
“Upper floors offer the best views.”
 of 5 bubbles Pollywb, 11 Mar 2017 | Read review
“A Building”
 of 5 bubbles tamaralea, 7 Mar 2017 | Read review
5 of 5