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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 09/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Tucson Williams Centre
Updated 09/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#42 of 138 hotels in Tucson
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The new state-of-the-art lobby at the Courtyard Tucson, AZ hotel in Williams Centre provides greater flexibility & choices for our guests. Our new lobby features flexible spaces, free 40MEG Fiber Optic Wi-Fi, and easy access to the latest news, weather, and airport conditions via our GoBoard. The highlight of our new Tucson hotel lobby experience is The Bistro-Eat. Drink. Connect., which provides guests with a healthy variety of breakfast options and Starbucks® coffee. Our hotel in Tucson, AZ is minutes from Park Place Mall, 5 miles from the University of Arizona, and 7 miles from downtown Tucson & the Tucson Convention Center. The hotel is located 1 mile north of Davis Monthan AFB. The Courtyard by Marriott Tucson Williams Centre hotel will make you feel at home with luxurious bedding, garden-like surroundings, an outdoor pool, whirlpool & exercise room. Our guests love the well-lit work desk, ergonomic desk chair & free 40MEG Fiber Optic Wi-Fi high-speed internet in our spacious guest rooms. If hosting a meeting or event, our hotel has two meeting rooms totaling 1,248 square feet.
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Room & Suite (307)307
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast available
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
43Restaurantswithin 1 km
4Attractionswithin 1 km
278Reviews4Q+A61Room tips
Reviews
Traveller rating
- 143
- 86
- 34
- 8
- 7
Time of year
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- English
Popular mentions
I called down to the front desk because the refrigerator was not working. The clerk told me that my only option was to change rooms because there was nobody to swap it out or even look at it. We did not care to take 20 plus minutes out of our evening to pack up our belongings and get a cart in order to change rooms. This was a little after 5pm on Friday evening. She acted as though she was the only employee on the entire property. No engineer or housekeeping employees on what I was told was a busy Friday night for the hotel. Because of this, we had food that we had to throw out. On Saturday morning I spoke to the Manager on Duty. She told me that the employee was correct in telling me that the only option was to change rooms. She looked on the computer and told me that she could not adjust the room rate because we went through a third party. I had never even asked for the rate to be adjusted in the first place! However, it is ridiculous that you get treated differently depending on how you booked your room. We paid for our room with credit card points.On Sunday morning I spoke to the GM Carlos. His only answer was to apologize and tell me that they are running lean and just trying to keep the lights on. This is a terrible thing to say to a paying guest! If you can't provide decent service, why are you even open? When we left on Sunday, I attempted to get some hand sanitizer. Of course they were empty. I pointed it out to the Carlos as I left. This is how serious that the hotel takes the pandemic. We also had the feather pillows swapped out. the attendant handed me the pillows without the pillow cases on them. We will not be going back.…
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Date of stay: November 2020
Location
Service
Sleep Quality
Helpful
Very nice property in a good location for visiting tourist sites in Tucson. Wonderfully friendly staff. Breakfast was fine for covid times with wrapped apples and breakfast bars. Room had two large spots on the floor and couch/ottoman were stained.
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Response from Haley Paske, Marketing at Courtyard Tucson Williams Centre
Responded 3 weeks ago
Thank you for the review and feedback!
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Our group had planned another hotel but they had construction issues and we ended up here. Fortunate they could accommodate but the additional food and beverages the tour ordered were pretty mediocre and once out of even a soup it was not replenished. Did not use the pool but it looked nice--outside only. Beds were comfortable. I wouldn't return.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Helpful
Response from Carlos Gonzalez, Owner at Courtyard Tucson Williams Centre
Responded 21 Sep 2020
Dear heartspokenwords, Thank you so much for taking the time to review our hotel. I know this event took place a while back and we were certainly delighted to host your group. I'm sorry the other hotel didn't give you much notice before casting you out. We did our best to try and prepare for your group short notice, but it appears we fell short. Please let me know if there is anything we can do to change your mind about not returning. Thank you,
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The hotel is exactly what you would expect from a Courtyard. The rooms were slightly worn and the hotel is weirdly laid out with two big hallways of rooms. Front desk person was pleasant on check in. The rooms still have that nasty industrial lighting above the sink which drives me crazy. When you turn it on in the morning, you are blinded by the harsh light. Anyway, you know what you will be getting with this hotel - middle of the road and predictable
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Date of stay: January 2020Trip type: Travelled on business
2 Helpful votes
Helpful
Response from CourtyardTucson, General Manager at Courtyard Tucson Williams Centre
Responded 31 Jan 2020
Dear mattbU2202RF, Thank you so much for taking the time to give us feedback on your recent visit. I really wish we could've provided something special for you during your stay, but comments like yours only help us to get better. Thanks again and safe travels!
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The good: This hotel is in a great location, with lots of restaurants nearby. The staff at this hotel were all fantastic. I like the breakfast options that were included in my rate. The walls were thick enough to mask most of the sounds from the other rooms. The not-so-good: The wi-fi was unreliable. I was unable to work on my computer because it kept dropping the signal. The mattress was nice and firm but the pillows were not very comfortable. The one pillow was too hard and the feather pillow was a bit thin. I didn't like the fact that Marriott has gone to shampoo, conditioner, and shower gel dispensers instead of individually packaged toiletries. They did provide a small hand soap, however.
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
Helpful
PRICE RANGE
US$133 - US$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard tucson williams centre hotel tucson, tucson courtyard, tucson marriott
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
153
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Claim Your Listing Frequently Asked Questions about Courtyard Tucson Williams Centre
Which popular attractions are close to Courtyard Tucson Williams Centre?
Nearby attractions include Park Place (1.2 km), Century Park Place 20 and XD (1.2 km), and the candle factory (0.1 km).
What are some of the property amenities at Courtyard Tucson Williams Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Courtyard Tucson Williams Centre?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard Tucson Williams Centre?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Tucson Williams Centre?
Conveniently located restaurants include Shish Kebab House Of Tucson, Monkey Burger, and Sauce Pizza & Wine.
Are there opportunities to exercise at Courtyard Tucson Williams Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Tucson Williams Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Tucson Williams Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard Tucson Williams Centre?
Many travellers enjoy visiting Postal History Foundation (7.8 km), Plaza de las Armas (5.1 km), and Ball-Paylore House (6.5 km).
Is Courtyard Tucson Williams Centre accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.