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When we checked in they gave us keys to a room on the 3rd floor. As we approached the room we noticed a rag in the window and the curtains were tore up. I opened the door and it looked like a maintenance closet no...More
4 Thank desilvaj
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 21 May 2014
Thank you for taking the time to write a review of our hotel. I apologize for the cleanliness issues you experienced during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience...More
as always, is a pleasure to stay with you. My last six visits to Tucson have been with you. Located in an accessible area, the staff very friendly. I had trouble accessing the internet, but everything was solved.
Thank Jose Guadalupe V
Response from Manager_11525, Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 9 May 2014
Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
My stay was very poor.I had trash being cleaned outside of my room early in the morning that smell horrible. The front desk told me one price that ended up being another after I arrived. The AC thermostat did not work it was freezing in...More
Response from Manager_11525, Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 6 May 2014
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for your experience including the maintenance issues and level of cleanliness in your room. In response to your feedback, I will meet with the staff to...More
staff is very nice and helpful but room and public areas are very dirty. internet service worked intermittently.
changed rooms, second room was better but carpet very dirty. hallways severely stained, trash receptacles remained full during stay. had to work with tech support on two...More
1 Thank pat n
Response from Manager_11525, General Manager at Crossland Economy Studios - Tucson - Butterfield DriveResponded 4 February 2014
Pat - Thank you for your recent review of your stay. I am so glad that our staff provided you with such great service; however, I am sorry for the level of cleanliness throughout our hotel. As this hotel's manager, I can assure you that...More
US$38 - US$49 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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