The staff were very friendly and helpful. My only complaint is the fact we had adjoining room and the other room was extremely loud. Called front desk and they had to send security to quiet them down at 1:30 am. Can’t wait to come back in a few days!
Around 8AM the morning I was to check out I had my door closed and locked with the "Do Not Disturb" sign out and a housekeeping staff member unlocks my door and just barges in without even bothering to knock. Simply unconscionable! To say I felt violated would be a gross understatement. Quite possibly the worst hotel experience I have ever had.
This is a great location to visit university of Arizona. Clean rooms, friendly staff, and self park right across the street ($15). Tons of restaurants a block away on E. University Blvd. Only bad thing was construction on the building next door so was up early in the morning with loud noises from trucks backing up ( beeping ) and construction trash being thrown out.
We stayed for three nights as we moved our daughter into UA. It’s an atrium concept but fully remodeled in both the lobby and the rooms. We were on the 6th floor with a nice view and a small balcony. The bar and coffee shop were open but the gym was closed. Platinum got us $20 a day at the coffee shop/stand which was plenty for coffee, yogurt, bananas and juice. The hotel sits a half block from the university and some decent college type restaurants. About 3 blocks from my daughters dorm which was handy. Used points and the conversion was pretty good. Parking is $15 a day at the garage across the street (self park). I can see us staying there the next 4 years.
We chose this hotel for its location in Tucson, new refurbished rooms are great with nice decor comfortable beds etc. Hotel photo is very deceiving, literally a few meters across from the entrance is a brand new building which looks to be student accommodation. $15 parking charges were reasonable. Two stars dropped on this occasion for the following reasons; Being a Titanium Elite member, I was placed on the 9th floor with a balcony, which was great. However, Probably the worst room on the 9th floor in the hotel, right next door to the housekeeping cuboard which contained an elevator shaft, yes we could hear staff and the elevator going up and down 06.30am every morning. The room balcony very small with one chair, clearly forgotten by housekeeping as it was filthy and the chair covered in dust/dirt, also with another guests sock still out their. Balcony was not used during our stay. Lastly the hotel has a coffee shop that is open, due to concierge lounges being closed other Marriott properties such as (Sheraton Uptown ABQ, NM, Renaissance Indian Wells, CA) and also other Marriott properties are offering 2 x items & a drink free of charge per person Platinum and above, this hotels only option was to award 750 points, nowhere near the same value. Would have been nice to have fruit/muffin etc in a morning but they make you pay for it. …
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