This place is retro-vintage w/ shared Vegas Flamingo history in design/builder and yet updated w/ many modern features never expected at this price. The work desk area and night stands had more charging ports than most guests would ever need. I tend to always search close to campus when I travel for work because a room is just to sleep and shower, however, due to rising AZ Covid cases I stayed in the room more w/ excellent WiFi and all day sunshine on the front private patio. My original stay plans at another hotel were lost so I called Red Roof Flamingo and spoke w/ Dan. When I arrived the front lobby was clean & neat. Dan, Jay and the entire staff were welcoming and friendly. It's a national brand but clearly ran like a family owned motel. Like the title says nothing is perfect. Parking can be a challenge on a busy night, the area does have some transient people but that's almost everywhere in Tucson these days. The entire staff are constantly each day cleaning and keeping up the property. This is a hidden little gem in the desert w/ a free sunset every night! "During this pandemic old school direct room access like "The Flamingo" is the only way to go - no shared hallways with carpet!"…
I wish I had read the other reviews before booking my stay here last week. It was awful! There was dried urine on the rim of the toilet in my room; the room was dark and dreary; the hotel was noisy; the other guests were loud & obnoxious and one morning police were onsite to arrest some out of control guests. The walls are so thin that I was able to hear entire conversations of the people next door. Ugh. And although the night staff gentleman was friendly, the day staff were brusque and grumpy. I ended up moving to another hotel for the remainder of my stay in Tucson. It was worth the extra $$ to upgrade to Holiday Inn Express. Do yourself a favor and start at Holiday Inn instead!
I booked two rooms, February 7-9. My room had roaches. I tried to be nice, and explained that I understood they were new owners cleaning up an aging motel so I expected them to fix the problem, but I would not leave a bad reveiw. They refunded me $31. After arriving home I found that they not only charged me for my companion's room, and they had his credit card, but they charged me for a mystery $62! Since I have documentation of when I checked at around 10:00 am, and the mystery charge with no explanation was added later that day, I can't explan what it is for. I did see someone with what I assume was pesticide headed for my room #123 as I was leaving. I have called 4 times during hours I am told the manager is there, but he's never available, and will not return my calls. As a travel agent, I can tell you, that you have better options than the bugs and overcharges I have experience here. Go elsewhere.…
There was construction being done in the room next door and drilling into the wall directly behind my bed at midnight. When I told the front desk they moved me to another room in the middle of the night, which was extremely annoying. The next morning the housekeeper repeatedly knocked on my door between 10:30am - 11:00am after I told her that I was still in the room. Checkout is not until 11:00am, yet she continued to knock and harass me after I told her three times that I was still in the room. She stayed outside my room playing music until I left.
The only positives about the hotel are its cleanliness and friendly staff. It’s definitely in a run-down part of down. I was with two other co-workers. None of the doors to our rooms sealed as you would expect. This was very alarming for three women. There were doors constantly opening and shutting all day and night. Housekeeping turned off the heat in our rooms when they cleaned even though Tucson was in a deep freeze. I wouldn’t return unless my job sent me here again.
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