Arrived at the hotel and was greeted by the front desk staff. She was not rude nor friendly just did her job. The room was cleaned although I could not run the heater as it was way to loud AND you could see the dust caked in the vent. No other issues with the room at all.
We have stayed at this hotel for many years. We are always pleased with the experience. I would highly recommend making this hotel your home base in Tucson. The rooms are well maintained. The staff is friendly and well trained. Social time/complimentary cocktails are always a welcoming extra
Years ago we decided when we travel we would stay at Best Western (family) Hotels, We will not be returning to this one. Walls were thin, we could hear the conversation of folks in the next room. There was an outside stairway to the 2nd floor, the light was out on the stair, it was reported in the am still not repaired in the pm. covid type breakfast was inconsistent from one day to next. Truly our most disappointing stay in a Best Western hotel. Upon returning to Tucson we will stay in one of the other BW's in the area
I travel all over the US for work and have never had a bad experience yet at Best Western. The staff have been great at all the locations I have stayed at , and all the rooms were clean and nice I won't use any other hotel if a Best western is in the town I'm in!
This hotel is worn down and in much need of a remodel. Very old fixtures, cracks in tub, paint chipping and peeling. Not worth the price we paid for a one night stay. Not appealing or inviting on the outside. Pictures online are deceiving; this hotel is not what the pictures show.
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