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Room & Suite (49)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Regular temperature checks for staff
- Contactless check-in
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Tucson Airport
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#41 of 138 hotels in Tucson
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to Four Points by Sheraton Tucson Airport! Our complimentary shuttle is available 24 hours a day, 7 days a week to whisk you from the airport to the newly-renovated Four Points by Sheraton. Located on five lushly landscaped acres, you will find yourself at ease among our lush greenery, manicured grounds and beautifully renovated guest rooms. Our property offers 150 guest rooms including three suites, each custom designed for ultimate comfort. Enjoy a restful night's sleep on a king or queen signature Four Points by Sheraton Four Comfort Bed™. All guest rooms featuring a 37" HD Television, refrigerator, microwave, and designer furnishings. Several complimentary amenities await your arrival including: -High Speed Wireless Internet -Bottled water, replenished daily -Choice of weekday newspaper Our well-equipped, open layout business center will ensure efficiency in handling your business matter so that you can rest easy and enjoy your stay. At Four Points by Sheraton, we understand the need for quality rest and relaxation before and after your flight. Unwind with a visit to our fitness center or relax in the pool and hot tub underneath the palm trees. Ready for something to eat? A recent renovation to The R&R Bar has given a fresh, relaxing atmosphere to our award-winning restaurant and 3,500 square feet of versatile event space. R&R Bar and Grill offers a wide range of carefully crafted menu options prepared from scratch daily to satisfy any appetite, also available through room service daily from 6am-10am. Sip on one of pour refreshing signature cocktail or try one of our Best Brews™ at the bar, featuring 4 rotating craft beers on tap. Bring your entire group to enjoy The Little Resort at the Airport- we can provide a ballroom accommodating up to 200 guests, a boardroom for 12 and a beautiful outdoor courtyard for receptions. Four Points by Sheraton Tucson Airport is just minutes from downtown, the University of Arizona, and many other Tucson attractions. Explore the nearby "boneyard" at Davis-Monthan Air Force Base and other aircraft at Pima Air and Space Museum. Escape the stratosphere by looking upward at Kitt Peak National Observatory. Want something more down to earth? Check out Kartchner Caverns State Park and Mission San Xavier del Bac. We invite you to Four Points by Sheraton Tucson Airport to experience our genuine customer service at an unbeatable value. Call to plan your next visit to The Little Resort at the Tucson International Airport!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Location
Full view
570Reviews4Q+A100Room tips
Reviews
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Popular mentions
I enjoyed my stay! Though the bathroom was small, my room was very comfortable. Gabrielle took care of me. Thank you! I usually do not stay in Tucson but I’ll make sure to stay here if I’m in the area overnight. Plenty of parking for pickups and trailers.
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Date of stay: October 2020Trip type: Travelled on business
Helpful
On my first trip to Tucson I booked at the Four Points by Tucson Airport. I was expecting a typical airport hotel, but found that the property was very unique with a Southwestern feel, that had elements of a resort to it. From the Spanish tiled roof, palm trees all over the property and courtyard centering around the pool, it had a nice feel to it. My room had great views of the surrounding mountains. The restaurant was only open for breakfast, due to COVID, but they did say it was opening the bar and for lunch/dinner soon. I was also really pleased to see the hotel was taking extra precautions with hand sanitizer stations throughout the hotel, facemasks, etc. Next time I'm in Tucson I will be back.
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Date of stay: October 2020Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Ask for a courtyard facing room
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Helpful
I booked a room at this hotel today on Hotwire and was told by a staff member (who corrected her chin-mask into a face mask mid-conversation) upon my 11pm arrival that they had "problems between systems" with Hotwire and that they were unable to honor the reservation. I was to call Hotwire and cancel, as they would be unable to service a refund request as well. I did not buy her story and figured that the hotel was overbooked. After driving 10 hours to reach this hotel, which I booked at a discount rate, I had to scramble to book another hotel. I contacted Hotwire and they confirmed that the hotel had simply overbooked. In all likelihood, they bumped my booking (which was guaranteed money to them), to take a guest at full price. I learned two things from this experience: 1) Although you cannot cancel a Hotwire reservation, the hotel may cancel the reservation themselves. 2) Four Points by Sheraton Tucson Airport is shady about their bookings. I understand that businesses struggle to make ends meet some times, but poor customer service must have a penalty as well.…
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Date of stay: October 2020
Service
1 Helpful vote
Helpful
Upon arriving the check in area is clean and welcoming, we checked in Sep 4th and checked out 10 minutes later the hotel was dirty the carpet was absolutely disgusting and although it was 11:30 pm the cleaning staff was cleaning the room right across from us with a loud vacuum. I approached the girl at the desk and showed her pictures of the room she then showed a maintenance guy they both agreed the room was filthy. They did approve my refund through hotwire so we left and although unsatisfied I was not planning to write a review. However upon checking my credit card statement this morning I noticed that although hotwire refunded, Four points charge me separately for the room! I called and spoke to a girl in the front desk Carolyn I believe, I called back again and she transferred me to Michelle which said I should be receiving a refund and an email I have yet to receive an email and the customer service from both of them was terrible, they were not apologetic nor they addressed the issue properly I felt almost as if I was bothering them. I am just hoping they did refund the double charge. Awful experience save yourselves the headache.…
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Date of stay: September 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Response from , Owner at Four Points by Sheraton Tucson Airport
Responded 24 Sep 2020
Thank you for taking time out of your busy day to fill out this guest service survey, we greatly appreciate it. We always appreciate feedback, positive or negative we use it as a tool to move forward or focus on area's that may need more attention. I would love to hear more in detail of the inconveniences you may have experienced during your stay, I have listed our phone number below. We understand these are difficult times for travel, for that we apologize and thank you for selecting us. Best, KP 520-746-0271
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After driving for 12 hours straight I arrived at this hotel only to be told by a very rude woman named Kassandra that she can’t check me in because she can’t find my reservation and she doesn’t have any clean rooms anyway. She did not offer a refund or anything and didn’t seem to care that it was 2 am and I had no place to go.
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Date of stay: June 2020Trip type: Travelled as a couple
Helpful
PRICE RANGE
US$102 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton tucson airport hotel tucson, 4 points by sheraton tucson airport, best western tucson, tucson best western
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Tucson Airport
Which popular attractions are close to Four Points by Sheraton Tucson Airport?
Nearby attractions include Paradies Desert News/Gifts (0.4 km), Desert House Gifts (0.4 km), and Desert House Gifts (0.4 km).
What are some of the property amenities at Four Points by Sheraton Tucson Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Tucson Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Tucson Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Tucson Airport?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Tucson Airport?
Conveniently located restaurants include The R + R Grill, Finnegan's Restaurant, and Bruegger's Bagels.
Are there opportunities to exercise at Four Points by Sheraton Tucson Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Tucson Airport have an airport shuttle?
Yes, Four Points by Sheraton Tucson Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Tucson Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Tucson Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Tucson Airport?
The staff speaks multiple languages, including English and Spanish.