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Extended Stay America - Tucson - Grant Road

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Traveller (13)
Room & Suite (11)
Dining (1)
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Overview
  • Excellent37%
  • Very good27%
  • Average7%
  • Poor8%
  • Terrible21%
Travellers talk about
“long stay”(2 reviews)
“coffee pot”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Multilingual Staff
Pets Allowed
Self-Serve Laundry
Breakfast included
2 Star Hotel
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Offers from Extended Stay America - Tucson - Grant Road
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (69)
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LanguageEnglish
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All reviewssized refrigeratorlong staycoffee potthird floorfull kitchenrooms are cleanbed was comfortableihopesastovetoastershampootraderstraightenedsinkelevatorinternet
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1 - 5 of 66 reviews
Reviewed 3 weeks ago

Hotel staff were nice. There were bed bugs. We were bitten, blood on the sheets. Took photos, killed a bug, saved it for show and tell. We ran out of there. I have no intention of paying for the stay. We were booked for a...More

Thank T3436NDsandra
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 3 weeks ago

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

Reviewed 4 weeks ago

It was an adequate stay for such a short time, price was reasonable. Bedding could have been more comfortable. The area was quiet and well lit for vehicles. We liked that the hotel was pet friendly, and it cost about what it would be to...More

Review collected in partnership with Extended Stay
Thank viviank150
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 4 weeks ago

Viviank, thank you for choosing Extended Stay America for your overnight visit. We're so pleased that your experience was positive and that you found us to be a great value. We hope to welcome you, your family and your furry friend soon. Sincerely, Hotel Management

Reviewed 15 March 2018

I rented the room for my son when he was in town and when he got to the room he asked housecleaning if there was a charge to make phone calls and they said no. He then made two calls to another city in Arizona...More

Thank Debra W
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 16 March 2018

Debra, thank you for reviewing us. We are sorry we missed meeting some of your expectations and regret the inconvenience caused. We do offer complimentary local call and personalized voicemails for our guest’s ease, but there may be some charges for the long distance calls....More

Reviewed 12 March 2018

This hotel was not what I expected. Usually you get what you pay for but in this case I got even less than I paid for. Breakfast was nonexistent. it was coffee and granola bars. The hotel room had doors that open on the outside...More

Thank holly H
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 13 March 2018

Holly, thank you for choosing our hotel for your recent stay. We're sorry you feel we did not merit the rate you paid as we regularly review the rates of our suites to make sure they are appropriate relative to other hotels in our area....More

Reviewed 6 March 2018 via mobile

This place is filthy! Please see pictures attached. I was supposed to stay 3 nights but left after first night. Didn’t even care that I lost the money. Freezer had something melted in it, found candy wrapper and jelly bean on floor next to bed,...More

Thank rxfiller
Response from 00esa, Manager at Extended Stay America - Tucson - Grant RoadResponded 8 March 2018

We are sorry we failed to provide you the clean and comfortable room that you deserved. This does not meet our standards either and corrective action has already been taken to ensure all our rooms are cleaned and inspected thoroughly before allocating to future guests....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$74 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$74 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (11)
Dining (1)
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Room Tips
"Don't stay here."
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"Watch out for their sneaky hidden charges!!!!!"
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"Go somewhere else."
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"Best room to choose? NO ROOM"
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