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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I am a spa member at this property. Although the spa itself needs a major facelift, the employees do such a good job keeping it looking the best they can.
I would like to mention a few employees who always make my day better! Kim,...More
As a Marriott Gold Elite member (meaning we stay more than 50 nights a year at Marriott) and as 2x Marriott Timeshare owners, we can honestly say this place needs an upgrade. Major upgrade. While the overall "feeling" of the place is very nice, calming...More
1 Thank vicki0728
Response from Eric M, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded yesterday
Dear vicki0728,
Thank you for taking the time to review our resort and for the positive comments in regards to our staff. We certainly appreciate the insight your comments offer and, while the foot print of the resort can require some walking to get to...More
I would HIGHLY discourage anyone from booking here. I had reservations that were made 3 months ago and the day I was to arrive received a call that they were oversold and my first night would be at the Holiday Inn. Really? A resort hotel...More
3 Thank csrockclimber
Response from Eric M, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded yesterday
Dear csrockclimber,
Thank you for taking the time to review our resort. I apologize on behalf of our entire resort for your experience and take full responsibility for you having to be relocated to another property. There is no excuse suitable to offer and I...More
We came to Tucson to visit my father in law. Last year we stayed at the Westin La Paloma, so we decided to try something different. We booked a resort view room from June 15th to the 23rd. Upon check in we were told (by...More
2 Thank Sam L
Response from Eric M, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded yesterday
Dear Sam L,
Thank you for taking the time to review our resort and for the kind words acknowledging our staffs efforts. That being said, I do apologize that we were unable to create the experienced for that would have allowed you to stay with...More
This was a three day solo staycation for me. I was a bit worried, as I knew the weather was going to be 115° each day. The staff was very accommodating and during check-in and I think they found just the right room for me....More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Details
Price range
US$163 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#4 Green Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Spa Hotel in Tucson
#4 Business Hotel in Tucson
#5 Family Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
575
Reservation Options
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I stayed there once on military travel and looking to stay again. The military didn't reimburse me for resort fees so I ended up having to pay it out of pocket. Is there any way around that resort fee for government travel?
24 June 2017|
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Response from Kalahun | Reviewed this property |
Sorry, I don't know. All you can do is ask and I would do that in advance by calling the General Manager's Office. They seem very reasonable to me. You probably are not going to get help or understanding at the front desk.
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bamba
Is there a city tour that we can take from the hotel? Will the tour pick us up at the hotel or do we have to get a way into town to start the tour?
22 June 2017|
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Response from Robert H | Reviewed this property |
The Hotel has several shuttles available for different events and tours.
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bamba
What type of surface does the hiking trail have? Is it concrete or dirt? What is the best shoes to wear?
Also, is there a shuttle into town?
22 June 2017|
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Response from ArizonaMouse | Reviewed this property |
The paths around hotel are concrete or hard-packed dirt. Further trails in the hills are dirt. In AZ, it's a good idea to wear closed toed shoes while hiking. Depending on time of year, rattlesnakes and scorpions can be... More
The paths around hotel are concrete or hard-packed dirt. Further trails in the hills are dirt. In AZ, it's a good idea to wear closed toed shoes while hiking. Depending on time of year, rattlesnakes and scorpions can be around. Also all the plants have thorns. I usually wear sneakers, my husband prefers steel toed boots. Walking around the hotel, street shoes should be fine, and sandals for the pool, etc. Shoes are really only a concern if you're hiking.
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Room Tips
"Request over the pool for a nice but noisy view."
Ireland