Casino Del Sol
1,261 reviews
#18 of 138 Hotels in Tucson
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5655 W Valencia Rd, Tucson, AZ 85757-9714
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (81)
Pool & Beach (46)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casino Del Sol
More questions?
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 138 hotels in Tucson
Location
Cleanliness
Service
Value
Travellers' Choice
Casino Del Sol, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson. Includes: *Hiapsi Spa and Fitness Center, *Prema Lobby Lounge, *Festa International Buffet,*PY Steakhouse, *Ume Asian Cuisine Sushi Restaurant, *Expansive pool area featuring the Oasis Pool Bar, *High Limit Lounge, *Covered parking garage, *Various other restaurants.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Evening entertainment
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
Spanish
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
92Restaurantswithin 10 km
12Attractionswithin 10 km
1,261Reviews22Q+A100Room tips
Reviews
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Popular mentions
the Casino is clean and has a great little shuttle that runs through it's parking lot (thank goodness LOL!). There is a designated smoking area (very important) and available food options. We aren't big gamblers and go just for fun. We don't expect to leave with any money but we did here. We went twice and enjoyed the many slot machines. We went to the smaller one and it wasn't so great and passed on the bigger one because they didn't even have a smoking area. We will always come there from now on as it was fun, clean and convenient.
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Date of stay: February 2021
Cleanliness
Service
Room Tip: we didn't stay at the hotel, but visited the casino
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Helpful
I have stayed here several times and the staff in all areas have always gone out of their way to be helpful. They always have a smile. Everyone greets you. I can't say enough about how well this casino and hotel are run, especially seeing up covid protocols. I visit several different casino groups and Glen is by far the most friendly and helpful host I have dealt with.
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Date of stay: September 2020Trip type: Travelled with friends
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded 3 weeks ago
Dear Karen5810, Thank you for your terrific review and rating. We are so grateful to have you as our guest and we hope you visit us again in the near future. All the best, Jacqueline Guest Services Manager Casino Del Sol
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To start, I was an EXTREMELY loyal patron and have gambled several thousands of dollars at this casino/ hotel and I will no longer be doing so here and I advise you not to as well. My host, Moses, was actually amazing and very accommodating and I hate to leave a poor review because it is not his fault. They do not inform you that you can only bring one guest for the duration of your stay, so if you are here for multiple days and want to spend time with different people in your room they will not allow it. They say it’s for Covid protocol but that is ridiculous as they have thousands of people touching slot machines with MINIMAL sanitation in between. God forbid I have one additional guest in my room for a four day stay while these casino folks pick their noses, rub their eyes and their face and slap the re-bet button on slots without any sanitation in between players. I tried speaking with both the front desk and Hotel Management and they said that is the rules and I would have to cancel and rebook another night if I wanted to bring another guest. If this is how they treat a loyal and repeat customer, This hotel and casino have lost my business. I am extremely disappointed.…
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Date of stay: January 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded 4 weeks ago
Dear vcab1234, We thank you for your review and feedback. I can assure you, we take COVID very seriously which is why we put policies like this into place. We have added Plexiglass in all guest/team areas of interaction and between slot machines. Closed our pools and spa, implemented mandatory mask use and yes, new policies at our Hotel. We have even created a whole new team dedicated to cleaning Slot machines and any highly touched areas. With that said, I do apologize for the inconvenience this caused you and your guests. I have included a link below from our website that goes into more detail regarding our new policies: https://www.casinodelsol.com/your-safety-matters Respectfully, Jacqueline Guest Services Manager Casino Del Sol
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If I wanted to watch CNN news I would have stayed at home! I was playing one of the table games and they had it on the tv right above. I asked the pit boss to change the channel, she didn’t. I told her I come to the casino to escape and relax. I don’t care if there is an in going impeachment of the president! Give us a break already! Geez!
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Date of stay: January 2021Trip type: Travelled on business
3 Helpful votes
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded 4 weeks ago
Dear 154me, Thank you for your feedback and rating. We understand and can absolutely relate to your comments of needing a break. Perhaps our team was accommodating another guest at the time and for that I sincerely apologize. We hope you will give us another try. Respectfully, Jacqueline Guest Services Manager Casino Del Sol
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Terrible service, after a 5 hour plane ride and checking in at 11:00 PM I had the Manager on Duty (Amanda) for the hotel tell me If I didn't like their policies I could find a different hotel to stay at! Seriously? What language and or service is that for a manager to tell a customer. The rudeness continued. The amount of security was more then I've noticed in any other establishment and it took me just a short time to understand that it wasn't because of the casino it was strictly to "catch" a person with their mask down below the nose or didn't put it back on quick enough after a meal. Casino Del Sol you won't get any more money from me and I advise any other person not to expect any service except rudeness from this hotel/casino. Inconvenience of Logistics' is another subject in it self.…
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Date of stay: November 2020
Value
Rooms
Service
Room Tip: don't stay here
See more room tips
2 Helpful votes
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded 19 Jan 2021
Dear 357hip, We certainly appreciate your feedback and will certainly use your details to help us improve. Respectfully, Jacqueline Guest Services Manager Casino Del Sol
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PRICE RANGE
US$122 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casino del sol hotel tucson
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
215
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Claim Your Listing Frequently Asked Questions about Casino Del Sol
Which popular attractions are close to Casino Del Sol?
Nearby attractions include Mission San Xavier del Bac (7.7 km), Tucson Mineral and Gem World (6.7 km), and Casino Del Sol (0.05 km).
What are some of the property amenities at Casino Del Sol?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Casino Del Sol?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Casino Del Sol?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Casino Del Sol?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Casino Del Sol?
Conveniently located restaurants include Los Nopales, Coyote Pause Cafe, and PY Steakhouse.
Are there opportunities to exercise at Casino Del Sol?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Casino Del Sol?
Yes, dry cleaning and laundry service are offered to guests.
Does Casino Del Sol offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Casino Del Sol?
Many travellers enjoy visiting A Mountain (Sentinel Peak) (12.8 km), Barrio Historico (14.7 km), and Pima County Courthouse (14.7 km).
Does Casino Del Sol have any great views?
Yes, guests often enjoy the mountain view available here.