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AC Hotel Tucson Downtown

Overview
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151 E Broadway Blvd, Tucson, AZ 85701-2011 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Bar/Lounge
3.5 Star accommodation
Additional information
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Offers from AC Hotel Tucson Downtown
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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LanguageEnglish
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All reviews rooftop bar night club next door hang clothes ve stayed here modern design usb ports self park closet space corner room north side bars and restaurants fantastic hotel parking garage hotel bar within walking distance pool side central location
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1 - 5 of 79 reviews
Reviewed 3 days ago via mobile

As a Marriott Gold Elite member, I had stayed at different AC's before and I was excited to see that they had a new AC in Tucson, a city we visit a lot throughout the year. Since they opened we have stayed 5 or 6...More

Date of stay: December 2018
Thank BassThumb22
Response from Gregg J, General Manager at AC Hotel Tucson DowntownResponded 2 days ago

BassThumb22, Thank you so much for the amazing review, and for being a Gold Elite Member. We love having you and can't wait to see you again. Salud! Gregg Joyal General Manager

Reviewed 1 week ago

My wife and I are an older couple (late 50's). We enjoy checking out cities that have rejuvenated their downtown areas. Tucson's downtown area has great restaurants and live music all within easy walking distance of the AC Hotel by Marriott. First off, many have...More

Date of stay: November 2018
Thank John H
Response from Gregg J, General Manager at AC Hotel Tucson DowntownResponded 1 week ago

John H, Thank you so much for the detailed review. I really enjoyed hearing what your thoughts were about the hotel and downtown Tucson. We hope to see you and your wife again soon! Salud! Gregg Joyal General Manager

Reviewed 1 week ago via mobile

The toilet didn’t work in my room, they didn’t fix it Quickly when requested, so I had to use the bathroom downstairs. They lost my Fed ex package. Other than that it was fine Downtown Tucson has transformed some absolutely nothing to do to a...More

Date of stay: December 2018
Thank LouisSullivan
Response from Gregg J, General Manager at AC Hotel Tucson DowntownResponded 1 week ago

LouisSullivan, I would like to apologize about the bathroom issues. That is something I will be talking with my engineering team about. As far as the FedEx package, I have not been aware of any packages going missing. I have also reached out to my...More

Reviewed 1 week ago via mobile

Club music was so loud, we could hear every word to every song and felt vibration until 2am, even with a room on the top (8th floor). Reception was not compassionate or apologetic when I called at midnight or complained again at check out. They...More

Date of stay: December 2018
1  Thank Compass64578961034
Response from Gregg J, General Manager at AC Hotel Tucson DowntownResponded 1 week ago

Compass64578961034, Thank you for your feedback and we do apologize that the nightclub next door was loud. We are continually working with the management over there to try and find a happy medium. Salud! Gregg Joyal General Manager

Reviewed 1 week ago via mobile

Do not stay here unless you intend to go to the outdoor club next door until 2:30AM. I thought it was weird that there were complimentary earplugs in the bathroom, right next to the shampoo and soap. Now I know why...although they didn’t help. The...More

Date of stay: December 2018
Thank Navigate30585387442
Response from Gregg J, General Manager at AC Hotel Tucson DowntownResponded 1 week ago

Navigate30585387422, Thank you so much. We appreciate your feedback. The night club is independent owned by a few local people here in Tucson and is in no way owned by Marriott. The hotel isn't even owned by Marriott, it is a franchise. We are located...More

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About
Description
Discover AC Hotel by Marriott Tucson Downtown, a hotel in Tucson, Arizona inspired by European style and our city's Spanish roots. Set in the heart of the action, in Tucson's Downtown Entertainment District, we offer More a stunning downtown setting that embraces the local culture. Our hotel feature spacious, sleek and beautiful guestrooms near shops, art galleries, nightclubs, University of Arizona and more. Enjoy the refreshing artwork in the lobby of our hotel and an iconic view of the sun setting over Tucson's Catalina Mountains. Please note, we are located in Downtown Tucson. There may be noise from outside sources. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Electric Vehicle Charging Station
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
136
Price range
US$208 - US$480 (Based on Average Rates for a Standard Room)
Also Known As
AC Hotel Tucson Downtown Arizona
Location
United States > Arizona > Tucson
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
136
Price range
US$208 - US$480 (Based on Average Rates for a Standard Room)
Also Known As
AC Hotel Tucson Downtown Arizona
Location
United States > Arizona > Tucson
Photos
Traveller (15)
Dining (22)
Room & Suite (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
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Questions & Answers
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Chelle B
I paid $250 and booked a king bed. I booked this trip specifically for work. When I arrived, I was checked in. When I arrived at my room I was provided 2 queen beds. When I called to inquire, the front desk informed me my room was given away, no manager was on duty, and there were no rooms to transfer me to. I was charged the same rate for the queens as my king . The beds are not comfortable and I was given the room right by the elevator, and I could hear the bar music downstairs. Terrible customer service to give away a kimg bed to someone who paid full price (not discount website reservation) and not even have the courtesy to tell them at check in. Then tell them there is nothing that can be done to remedy the issue. Marriott should provide a better experience. Thank you for ruining my stay. I will never book with Marriott again. Furthermore, the light rail and surrounding bars are noisy and it is not a peaceful stay. Stay elsewhere.
5 December 2017|
Answer
Response from Gregg J | Property representative |
Dear Michelle, On behalf of the entire AC Hotel Family I would like to apologize for the inconvenience you experienced during your stay last night. It was an unfortunate situation where we were unable to honor the King room... More
0
Votes
kovitss1965
31 August 2017|
Answer
Response from Gregg J | Property representative |
Dear Kovit S, We have just a few rooms with balconies and they do have a chair or two (based on which room) where you can sit outside. Please feel free to call the hotel directly and we can help answer any further questions... More
0
Votes
Room Tips
"Way from the outdoor patio Club..."
Tourist21875174206
3 weeks ago
Read review
"Higher floors, obviously, for less noise and better view."
TheGipper411
12 Sep 2018
Read review
"Stay away from the rooms that face the club on the north side of the building!"
carolmT9552JS
10 Sep 2018
Read review
"We had a center room on the 6th floor, very quiet."
JKMacAZ
31 Aug 2018
Read review
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