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Westward Look Wyndham Grand Resort and Spa

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Westward Look Wyndham Grand Resort and Spa
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2,695 Reviews from our TripAdvisor Community

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Showing 2,675: English reviews
Phoenix, Arizona
Reviewed 26 May 2015

My husband and I decided on a last minute trip to Tucson over Memorial Day weekend. It almost seems unfair to give the property an average rating given the idea of "you get what you pay for." We managed to snag a great deal through Priceline the Friday night before our Saturday arrival. The property served its purpose. We had...

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Helpful?
1Thank Corinne S
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear Corinne S, Thank you for taking the time to share such a thoughtful review. I was glad to hear that overall you and your husband enjoyed your stay with us. Your thoughts are extremely helpful to us in our ongoing journey of continuous improvements, so we’ll certainly have an internal review of all of your feedback. We sincerely hope...

Chicago, Illinois
Reviewed 26 May 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank kennethf24
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Sonora, California
Reviewed 26 May 2015

Unfortunately I made reservations for 4 hotel rooms for 4 days for my entire family for my daughter's graduation. I was embarrassed at the condition of this hotel and it's service. We had to move 3 rooms the first night…no drinking glasses in the room even after daily requests, furniture was falling apart, curtains look like part of a crime...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Karen J
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear Karen J, Thank you for taking the time to share your recent experience with us. Please accept my sincerest apologies on your recent stay with us. Please accept my sincerest apologies for the experience you have had. I have shared your comments with our housekeeping team members to address the issues you mentioned and to prevent future recurrences. Once...

Huntsville, Alabama
Reviewed 26 May 2015

1. One does not expect to find roaches in the room in a property this nice. To be fair, they sprayed our room & gave us a $50 room credit & comped breakfast when we complained, but it shouldn't have happened in the first place. 2. We ate at the restaurant, handed them a credit card at the end, didn't...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank wafao231
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear Wafao231, Thank you for taking the time to share your thoughts with us. Please accept my sincerest apologies, as what you have described is certainly not representative of our normal guest experience. I will share your comments regarding your recent stay with our key managers to ensure that these types of incidents do not happen again. We sincerely hope...

Dublin, OH
Reviewed 25 May 2015 via mobile

I enjoyed staying here -- great value, peaceful location, nice walking paths and surroundings. But it is an aging resort. If it weren't for the value (price was under $90 in May) I would have given it 3 stars. It is not a luxury resort. The bed was comfortable but the room had an odd layout, uncomfortable couch, dull theming,...

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Helpful?
Thank AbbyHintz
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear AbbyHintz, Thank you for taking the time to share your experience with us. While certainly disappointed to hear of the issues you encountered, I am glad overall you had a pleasant stay with us. Next time you stay with us, please let us know if something is not to your liking and we will be happy to help. We...

San Diego, California
Reviewed 25 May 2015

The rooms are spacious but a little dated. Needs some renovation work but the rate was very attractive and the food was really great. The staff was also friendly. Did not have the time to try other facilities but would definitely come back again

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Helpful?
Thank Mason2012
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear Mason2012, It was great to hear from you that you enjoyed your stay with us overall. I was pleased to hear that you found our staff friendly and our food delicious. Thank you for taking the time to share with us. We look forward to seeing you the next time you are in town. Best wishes and safe travels!

Seattle, Washington
Reviewed 24 May 2015

We had an amazing time at the Westward Look in Tucson. Daily walks through the dessert, warm sunshine at the pool and lots of good food and drink. Nothing like watching the sunset with a drink in your hand with great friends.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Margaret R
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear Margaret R, Thank you for the high marks and glowing review. It was a pleasure to hear that you and your friends had a wonderful time staying with us. We look forward to seeing you again. Best wishes and safe travels!

Woodbridge, Connecticut
Reviewed 22 May 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Barbara D
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Pleasanton, California
Reviewed 21 May 2015

Room was supposed to have nice view of mountains, but only look into a huge thorn tree instead and there was so many bird droppings on the balcony, no one could set there in any case. To best sum up the rooms and the property... "tired" and in need of investment. Rooms were large and bed reasonably comfortable, but just...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank thomasj89
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

Dear Thomas J, Thank you for taking a moment to share your recent experience with us. Please accept my sincerest apology, as what you have described is certainly not representative of our normal guest experience. I have shared your comments with our key management team members to address the areas you mentioned. We truly hope to have you return and...

Reno, NV
Reviewed 20 May 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank lindarJ3831IM
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Gold Room
The Gold Room
Cuisines: American, French, Southwestern
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Region: United States > Arizona > Tucson
Price Range: €124 - €270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort
Westward Look Wyndham Grand Resort And Spa Tucson, Arizona
Hotel Style:
#9 Top resorts Hotel in Tucson
#11 Spa Hotel in Tucson
#12 Luxury Hotel in Tucson
#27 Family Hotel in Tucson
#28 Business Hotel in Tucson
#36 Romantic Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westward Look Wyndham Grand Resort and Spa staff and other travellers.
18 questions
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Chicago, Illinois, United States
Lakewood, Colorado
over a year ago
over a year ago

See all questions (18)

Questions? Get answers from Westward Look Wyndham Grand Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room w mountain views”
 of 5 bubbles jwharris13, 15 Feb 2017 | Read review
“Get a room on the top floor with a balcony.”
 of 5 bubbles FEP8, 13 Feb 2017 | Read review
“Check in and park early or you may not get what you expect.”
 of 5 bubbles GJAJKJ, 13 Feb 2017 | Read review
“Not a bad room in my experience.”
 of 5 bubbles murielm692, 29 Jan 2017 | Read review
“Select 2nd floor as this has best views and if you like to run back and forth to restaurant, bar, etc. ask for building close to the lobby.”
 of 5 bubbles danap996, 18 Jan 2017 | Read review
5 of 5