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All reviewsfree laundryhonor systemfull size fridgefront deskgym equipmentlaundry areastudio suitedriving for hoursroom was cleandesk areagreat roominternet connectionfirst floornon smokingballoon fiestadefinitely stay here againold town
Hotel has seen much better days. Signage in the lobby was all over the place, including one stating Albuquerque residents require a $500 deposit (which i don't understand) and many signs stating they're not responsible for any loss or damage to your vehicle. Also lots...More
1 Thank kbp619
Response from IHGService, Guest Relations Manager at Candlewood Suites AlbuquerqueResponded 26 July 2017
Thank you for taking the time to share your comments with us. I regret that you found our
hotel to be dated and the feeling of unsafe during your stay. The security of our guests and their personal information is of the utmost...More
Comfortable, really friendly staff. Clean - they even cleaned a second time in a week for me after I experienced allergies. Having your own kitchen was really useful, close to public transport and it's cheaper to book and pay in advance. Use of washing machine,...More
I Have Stayed at this Location more than Dozen Times And Every Time He’s Been acceptable. Until Now. I’m Not Sure What This Was, Other Than un-nerving. The fire detector was wrapped in a waste bin liner.
Horrible experience! Beware, do not stay here, no customer service at all. I booked ahead through an agency specifically looking for a hotel where my 19-year-old college student could check in. Upon check-in, he was turned away because he wasn't 21, despite prior arrangements made...More
2 Thank Cherie N
Response from IHGService, Guest Relations Manager at Candlewood Suites AlbuquerqueResponded 20 July 2017
Hello Cherie N,
Thank you for your review regarding your reservation at Candlewood Suites Albuquerque, NM. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to...More
I always love Candlewood Suites and this location was great! I always like how spacious the rooms are, and most importantly how comfortable the beds are. I do wish there had been a luggage rack so I didn't have to put my luggage on the...More
Thank L K
Response from Rachel L, General Manager at Candlewood Suites AlbuquerqueResponded 23 May 2017
Thank you for your comments. I am glad you enjoyed your stay with us. We will take your suggestion into consideration for future guests. We look forward to your return.
I have never used luggage storage at this property, however I am confident that they would be happy to oblige in any way possible. You might want to give the property a ring to confirm the details. Ask for Adam at the front... More
I have never used luggage storage at this property, however I am confident that they would be happy to oblige in any way possible. You might want to give the property a ring to confirm the details. Ask for Adam at the front desk, he has always been extremely helpful. Hotel Front Desk: 1-505-888-3424.