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Econo Lodge West

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82 Reviews from our TripAdvisor Community

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There are newer reviews for Econo Lodge West
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Showing 80: English reviews
Kewaunee
Reviewed 14 January 2016 via mobile

We stayed here last night. I was seriosuly disappointed. The room was not clean. It looked like they haven't vacuumed in months. They left dirty comforters on the beds. The locks on the doors didn't seem very secure. Very thin walls, can hear what's going on outside, traffic, other people talking,etc. There are 2 tiny pillows on each bed. The...

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Helpful?
Thank Alica H
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Reviewed 10 January 2016

We stayed at this hotel a couple of years back and had a very bad experience. I complained to Choice Hotels who contacted the manager/owner. We enjoyed a complimentary night as a result that was wonderful and changed our minds about this location. The week prior to Christmas I rented a room as they have rooms which connect to the...

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Helpful?
Thank Ronda S
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Reviewed 2 January 2016 via mobile

I just found out through booking.com that this hotel charged me even though I cancelled and obtained a cancellation number. I was told policy is policy and that they will not (not cannot) issue a refund. My husband has been unemployed since October and easy able to make the trip scheduled to see his dying mother and this is the...

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Helpful?
Thank Becky D
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Las Vegas, NV
Reviewed 19 June 2015

This property far exceeded our expectations. The room was neat & clean. Everythng worked perfectly. Great pool. Special kudos to Cory, who was super dilligent. Our smoke free room was just that. Sounds obvious, but we travel a lot, and way to many motels do not enforce the no smoking rule in these rooms.

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Helpful?
Thank jrlvbound
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Munfordville, Kentucky
Reviewed 16 June 2015

Handicap room was around to the back and crowded parking. A bit noisy most of the night. The one big advantage was that there are two good restaurants within walking distance. It was quite a distance to get to the ice machine in the lobby.

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Helpful?
Thank Sam S
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Dallas, Texas
Reviewed 24 May 2015

Arrived to find that our reservation was not correct and was assigned a second floor room when ground was requested with Choice Hotels reservations,due to physical problems. Clerk on duty did make the change and assign a ground floor room. There were 3 adults in my party and the room had only towels for 2. The breakfast was just fair....

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Helpful?
1Thank SophiaBrighton
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Laughlin, Nevada
Reviewed 20 April 2015

Online pictures are of a different place or really old. This place was clean but boy is it worn out. Our room smelled of smoke and it was a no smoking room. The room was clean, the bed a little lumpy and bathroom tiny. It had a tub but no stopper so it was a glorified shower only. They do...

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Helpful?
2Thank Judy C
ABQNM_HOTELS, Manager at Econo Lodge West, responded to this review

EconoLodgeWest, Manager at Econo Lodge West, responded to this review, Jan 18, 2015 Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Albuquerque, New Mexico, United States
Reviewed 6 January 2015

We used to rent a room here at least 4 times a year for my kids birthdays. We have 5 kids so we liked the pool side rooms. The old management was friendly and never had a problem with us using the kitchen area in the front. There were a few shady characters here and there but for being right...

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Helpful?
1Thank Raven R
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 6 January 2015

We have used this hotel for my kids birthday parties for the last year and it was decent. We love the pool side rooms. But this last stay Jan. 3 2015 was just horrific! There are usually a few weirdos here and there but this time I swear there was so much drug dealing/prostitution going on I can't believe that...

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Helpful?
Thank Danny R
EconoLodgeWest, Manager at Econo Lodge West, responded to this review

Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Chicago, Illinois
Reviewed 4 December 2014 via mobile

We were attracted to this motel because of the low price, indoor pool, and hot tub. When I looked at the room it looked okay. We checked in and got into our swim suits, and here comes a roach, down the wall. We called the office just to let them know. But because of the nice pool and hot tub,...

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Helpful?
Thank jdublu
EconoLodgeWest, General Manager at Econo Lodge West, responded to this review

Dear Guest Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Econo Lodge West

Address: 5712 Iliff Rd NW, Albuquerque, NM 87105-1052 (Formerly Comfort Inn West)
Region: United States > New Mexico > Albuquerque
Price Range: €37 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge West 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Albuquerque Comfort Inn
Comfort Inn Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge West staff and other travellers.
1 question
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Albuquerque, New Mexico
over a year ago

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Questions? Get answers from Econo Lodge West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid this hotel”
 of 5 bubbles 490drobinson, 3 Aug 2016 | Read review
“If you decide to stay here ask to see the room before you move in.”
 of 5 bubbles pakago, 8 Jun 2016 | Read review
“I'm sticking with Days Inn and Holiday Inn Express”
 of 5 bubbles skelsey2005, 23 May 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles rondas402, 10 Jan 2016 | Read review
“Two story motel, so if you don't want to climb a short flight of stairs, as for a room on the lower level”
 of 5 bubbles jrlvbound, 18 Jun 2015 | Read review
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