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Sheraton Albuquerque Uptown

1,343 reviews
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Traveller (229)
Room & Suite (205)
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Overview
  • Excellent54%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“club level”(60 reviews)
“night manager”(29 reviews)
“starbucks coffee”(21 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Albuquerque Uptown
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,343)Write a Review
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690
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151
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35
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All reviewsclub levelnight managerstarbucks coffeelobby barcoronado mallshopping and restaurantsparking lotfront desk staffsandia mountainsthe general managerbusiness centerbed was very comfortablenew mexicoballoon fiestaroad tripuptowndamen
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11 - 15 of 1,319 reviews
Reviewed 12 January 2018 via mobile

I had a client meeting & two business meetings nearby, so this hotel seemed ideal. I’m an SPG member & try to remain loyal when I can. My first night was lovely. It was beyond quiet, the bed was comfortable & I was well rested...More

Thank kdmc0408
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 12 January 2018

kdmc0408, Thank you for taking the time to share your recent experience at the Sheraton Uptown. I would like to thank you for your kind words about our hotel and I will pass them on to my staff regarding your first night stay. We also...More

Reviewed 21 December 2017

I stayed at this hotel in August for the Santa Fe Festival visit. It has good parking and easy driving to where one would go in ABQ. Rooms were nice and staff friendly. I will return here on my next visit.More

Thank Mr J
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 16 January 2018

Mr J, I'm pleased to read that my staff took care of you during your stay! Thank you for keeping us in mind for your next visit to Albuquerque. I appreciate your business, and we look forward to your next stay! Yours in Hospitality, Damen...More

Reviewed 16 December 2017 via mobile

Damen (the GM) and his staff were amazing in their warm welcome to the Marshall team and fans! When we decided to buy a three feet buffalo to ship back to WV Damen found a way to get him there safely!! The staff at the...More

Thank Melissa L
Response from Damen K, General Manager at Sheraton Albuquerque UptownResponded 16 January 2018

Melissa L, We love Marshall and we love the buffalo you found here in Albuquerque! I hope your roaming buffalo found it's way home safely. I will pass on to my staff your kind words about them making you feel like you were home. We...More

Reviewed 14 December 2017

overall good value at this property. I travel to Albuquerque all the time and have stayed at 5-6 hotels in the area. this was a great location and I found a great deal on price here, but the service didn't seem to be very on...More

Thank skwepk42
Response from RebeccaBejcek, Night Operations Manager at Sheraton Albuquerque UptownResponded 16 December 2017

Dear SKWEPK42: Thank you for taking the time to let us know about your recent stay at the Sheraton Albuquerque Uptown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 13 December 2017 via mobile

Recently I had the opportunity to travel to Albuquerque New Mexico (first time). I was looking forward to staying at this property; based on the SPG website the hotel; it looked fantastic. The staff at the Front Desk can make or break a stay as...More

Thank CD F
Response from RebeccaBejcek, Night Operations Manager at Sheraton Albuquerque UptownResponded 16 December 2017

Dear CD F: I want to THANK YOU for taking the time to let us know about your recent experience at our hotel. I want to offer my sincerest apology for the lack of customer service on our part. We clearly have disappointed you and...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$109 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$109 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (229)
Room & Suite (205)
Dining (62)
Pool & Beach (23)
Amenities (29)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Gloria K
13 November 2017|
Answer
Response from Damen K | Property representative |
Hello Gloria, We are a dog friendly hotel and happy to accommodate. We do have a pet fee/cleaning fee of $50.00 once a pet has been in a room. Let me know if I can be of any further assistance.
1
Vote
M G
24 October 2017|
Answer
Response from Damen K | Property representative |
Yes, we host Foul Play every Friday and Saturday Night sorry for our delayed response
0
Votes
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Room Tips
"Ask for a mountain view."
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"Pay the little extra to stay on the Club Floor"
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"Across the street from Balloon Fiesta shuttles. Perfect location for that."
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"Suites on the second floor may have limited views, 3rd floor and above are great. Nice view from the 8th..."
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