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Sheraton Albuquerque Airport Hotel

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Sheraton Albuquerque Airport Hotel
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507 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Farmington, New Mexico
Reviewed 28 July 2015 via mobile

This is a nice hotel that has a great bar, swimming area, and location. We enjoy staying at this place because it is so close to the airport. The staff is friendly and very accommodating. The only draw-back is that we paid extra for the extra perks on the club-level, yet it wasn't quite worth it. For an extra fee,...

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Helpful?
Thank Kari D
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Kari D, Thank you for your nice review about our property during your last visit with us. I want to apologize about your experience in our Sheraton Club Lounge, please rest assure that your feedback will be shared with our Food and Beverage Manager to ensure that we take action. We look forward to your stay in August and I...

Nashville, Tennessee
Reviewed 24 July 2015 via mobile

Outstanding service and friendliness. I ordered room service late Sunday night and they were fast, hot and decent quality. Breakfast the next morning , eggs Benedict, was very good and reasonably priced. The room was very comfortable but the bathroom was slightly outdated. Exceptionally clean and very good fitness room. Glad I stayed here

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Helpful?
Thank lauren w
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Lauren W, Thank you for your outstanding review in regards to your most recent stay with us! We are excited to hear that the service from our staff was friendly and fast. We know being away from home can bring some stresses and we are glad to know that your room was comfortable and the Sheraton Fitness by EXOS was...

Hanalei, Hawaii
Reviewed 18 July 2015

I am from ABQ and have always loved having a stay-cation at this hotel. The rooms are beautiful, the views great, the staff friendly. I absolutely recommend it! If you're worried about the location, know that I have never heard an airplane while in my rooms, and while there is only Village Inn and similar within walking distance, you only...

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Helpful?
1Thank Mrkmbb
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Mrkmbb, I am happy to hear that you enjoyed your room during your last stay with us and our location is great for you! I certainly apologize about the service you experienced with our Rojo Grill and will be sharing your feedback to ensure this doesn’t happen in the future. We thank you for your feedback and hope that you...

Maryland
Reviewed 30 June 2015

The rooms at this hotel were better furnished and maintained than I would ordinarily expect of an airport hotel of this or similar brands. They appeared to have been recently updated. The staff was very professional and was properly prepared for very late arrivals. Relatively minor airport noise in the morning.

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Helpful?
Thank MarylandTraveler75
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

MarylandTraveler75, We are glad to hear that our room décor and furnishings were much better than you expected here at an airport property! We always want to provide the best customer service and are glad that you received that from our staff upon your late arrival. We look forward to having you visit us again! Thank You, Samantha Gwaltney Front...

Port Jefferson, New York
Reviewed 30 June 2015

I stayed at this hotel on business to attend a minconference nearby University of New Mexico and was very impressed with the way staff really accommodated my colleagues and I. We needed to take shuttles to and from campus and the hotel was so patient in transporting us, not only to campus, but also nearby restaurants and the airport, which...

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Thank DrProf
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

DrProf, Thank you for your feedback regarding your most recent stay here in Albuquerque for a mini conference. We are happy to hear that you were very impressed with our staff on the accommodations that we were able to meet. I will be personally ensuring to share your feedback with our bellman to ensure they provide this service at all...

Mesa, Arizona
Reviewed 27 June 2015 via mobile

2nd stay here and yes, it keeps getting better. The staff is awesome, I had a few things delivered to the hotel for meetings the next day, they delivered it to my room without me having to wait, on my request of course. Sleep quality is impeccable, I was actually across the hall from the elevator and not one sound....

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Helpful?
Thank adigerol
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Adigerol, We are ecstatic to hear that your stays keep getting better here at our property! We want to exceed the customer service expectation for all guests and are glad that you had your items delivered promptly to your room upon your request. We do have all items in the room available online at Sheraton-hotelsathome.com for you to purchase any...

Bullhead City, Arizona
Reviewed 21 June 2015 via mobile

Ok so the hotel.. Not bad. Liked it quite a lot and didn't really have any issues with the room or anything. I read a review about cars getting stolen or something else... What??!? I felt perfectly safe there and I am really picky about that kinda thing. Anyway here is my problem with this place. I prepaid my reservation...

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Helpful?
Thank Abraham H
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Abraham H, Thank you for your feedback regarding your most recent stay with us. I want to apologize about the confusion with your reservation and the way it was made. We always would like you to contact us directly to get you the best available rate in one of our best available rooms! I am glad that you enjoyed your...

Littleton, Colorado
Reviewed 20 June 2015

Very convenient location (5 minutes from the airport-a very easy walk, even with luggage) Not far from Central st which will take you to the downtown area for even more food and shops--(It is Albuquerque though, so don't expect to much) The hotel staff is just as friendly and helpful as can be.

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Helpful?
Thank Beatleman58
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Beatleman58, Thank you for your outstanding review regarding your most recent stay at our property! I am glad that our location was convenient for you! We always strive for the best customer service as you experienced with the friendliness and helpfulness of the staff! We hope to see you again! Thank You, Samantha Gwaltney Front Office Manager

Reviewed 18 June 2015 via mobile

I was in Albuquerque for work in mid-April 2015, and we stayed at this hotel for a week. I really liked this hotel. It was so very comfortable and the staff were super friendly and the extras in the lobby were just delightful. Like tables to play checkers on. The food in the restaurant was quite good. And it's one...

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Helpful?
Thank Mary Eileen O
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

MaryEileen O, We are super excited to hear that you LOVED our hotel!! I am glad that our whimsical touches were noticed by you and made your stay that greater. We hope to see you during your next visit to the Albuquerque area. Thank You, Samantha Gwaltney Front Office Manager

Artesia, New Mexico
Reviewed 16 June 2015

We stayed at the Sheraton Albuquerque Airport Hotel for one night to catch an early flight out the next day at the Sunport. Front desk staff was very nice and check in was effortless. Unfortunately they gave us a room that had not been cleaned. The mixup was corrected quickly and we were given a room on the club level...

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Helpful?
Thank JohnandJean681985
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

JohnandJean681, Thank you for your wonderful review on our property during your most recent stay! We are glad that our location was convenient as well as the check in process with the front desk. I certainly apologize about your room not being ready upon arrival and am glad the front desk did get you upgraded for the issue. We do...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more   less 

Additional Information about Sheraton Albuquerque Airport Hotel

Address: 2910 Yale Blvd SE, Albuquerque, NM 87106-4242
Region: United States > New Mexico > Albuquerque
Price Range: €89 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Airport Hotel 3.5*
Number of rooms: 276
Reservation Options:
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Hotel Style:
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Albuquerque Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Albuquerque Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator. Also, ask for the north side. You see all of Albuquerque, rather than the airport.”
 of 5 bubbles nekko8, 12 Mar 2017 | Read review
“High floors for best view”
 of 5 bubbles tyb949, 28 Feb 2017 | Read review
“ask for a mountain view”
 of 5 bubbles RogerE517, 18 Feb 2017 | Read review
“Higher floors for better view. Might ask for view of mountains rather than parking lot”
 of 5 bubbles 746denah, 11 Feb 2017 | Read review
“Choosing a room on the 10th and above you would get a better view of the city”
 of 5 bubbles 656albertt, 21 Dec 2016 | Read review
5 of 5