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Hotel Andaluz

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Hotel Andaluz
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1,328 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
Reviewed 14 June 2015 via mobile

We booked our rooms a month in advance because we anticipated it being full. When we called to check in a month later, we discovered that for a higher cost, they downgraded us from a bigger room with enough beds and room for everyone to 2 rooms that were smaller that a room at a Holliday in, and just to...

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Helpful?
6Thank Lax540
Danny L, Director of Sales at Hotel Andaluz, responded to this review

Dear Lax540, Thank you for your recent visit and review of our hotel. We are extremely sorry that you had a difficult experience during your stay with us. We will be sharing your feedback with our executive team so that we can address these concerns and ensure that they do not happen again. If you would like to speak with...

Reviewed 12 June 2015 via mobile

Hotel Andaluz is the best! Our wedding was held at Hotel Andaluz on 6/6/15, and everything came out perfectly. The hotel staff (Nancy Nester, Yvette Padilla, Jamilia Miller, Jacqueline, etc.) were friendly, professional, and accommodating to our every request. All of our guests raved about the food, the rooms (which were very reasonably priced), and the hotel in general. I...

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1Thank Jackie F
Albuquerque, New Mexico
Reviewed 11 June 2015

My husband and I stayed at Hotel Andaluz on a Saturday night back in April 2015. Customer service at this hotel is exceptional, from valet to check in/out staff. I can’t say enough good things about this place! Christi R. Business Travel Manager was fabulous to us and made our stay so wonderful! The room was so beautiful and remarkably...

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Thank Lisa M
Socorro, New Mexico
Reviewed 10 June 2015

I visited both bars in this hotel and I could not have been more impressed. I enjoyed my experience greatly in both. Jonathan was my bartender and was attentive, helpful, and overall excellent. The mood/decor of both bars was very refreshing. Good lighting as well as dynamic. The tapas menu has excellent choices, if I were to suggest the Potatoes...

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Thank Alan M
Reviewed 10 June 2015 via mobile

We absolutely loved this hotel!! Live music in the lobby, great atmosphere. It was so fun and relaxing to sit in the lobby drink their fabulous drinks and people watch. You can walk to the zoo from here. The customer service was phenomenal!!!

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Thank VClow69
Seattle, Washington
Reviewed 5 June 2015

If you think luxury means aloofness, formality and exclusiveness, think again. The Hotel Andaluz is the perfect mix of warmth, graciousness, staff assistance and pampering. The front desk is friendly, upbeat and eager to make your stay special and easy. Five stars all the way--location, property, amenities and, most importantly, staff. Don't even think of staying at any other luxury...

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1Thank Serena G
Danny L, Director of Sales at Hotel Andaluz, responded to this review

Serena G., Thank you so much for your kind review of our property. We are grateful to our guests for choosing our hotel as well as for sharing their thoughts regarding their stay. We greatly value the feedback of our customers and are continually working to improve our service. We look forward to your return and to serving you again....

Reviewed 5 June 2015 via mobile

Stayed at the hotel for one night this past week for work and a business meeting. Room/bed were great, restaurant and room service were excellent and staff was extremely accomodating. Would highly recomend for anyone visiting Albuquerque.

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Thank mmurlas
Reviewed 4 June 2015 via mobile

Nice hotel in an ok location downtown. Rooms very overpriced for the size. The lobby of the hotel is beautiful. We went to the roof top bar for dinner and I had the steak which was perfect, my wife had tapas a chicken skewer cost $14 and was tough and very Small. The wedges came out burnt and weren't very...

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1Thank Barry M
Danny L, Director of Sales at Hotel Andaluz, responded to this review

Barry M., Thank you for taking the time to share your thoughts on your recent stay at our hotel. We are happy to hear that your overall experience was positive. We do apologize for any inconvenience you had related to our restaurant and our rooms. We will be sharing your thoughts with our Executive Team to improve the quality of...

Reviewed 3 June 2015

I took my sister her for her Birthday. I was out of my comfort zone, because of the area. But I'm telling you, It was Fabulous! We want to go again. They kept as much of the old things from the old Hotel, which I loved! Has separate conversation booths, all with different décor. Lots of room to just go...

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Thank Donna H
John O, General Manager at Hotel Andaluz, responded to this review

Many thanks for your review. We are thrilled that you enjoyed our historic hotel as well as your accommodations and meeting new/old friends. The greatest compliment that we can receive is to know that you experienced memorable service from our staff throughout your visit. We’ve shared your review with our entire team and we’re all appreciative of your kind words....

Willis, Texas
Reviewed 2 June 2015

Ethan E. Was the best he helped us with our luggage very helpful with suggestions in the hotel for dinner. Assisted us with changing rooms we were overlooking big cable/internet dishes(I mentioned to the person upon registration this was our 42nd anniversary-in the bar area Brianna -Ibiza was kind and customer service was excellent . Hotel was amazing, great food,...

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Thank Rita R
John O, General Manager at Hotel Andaluz, responded to this review

It brings us so much joy to know that our team member, Ethan made a difference during your recent stay with us. Our entire team strives daily to ensure that each and every guest feels comfortable during their stay and we’re thrilled to know that you had an amazing experience. We have shared your kind review with our staff; we're...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mas - Tapas y Vino
Mas - Tapas y Vino
Cuisines: Mediterranean, Spanish, Wine Bar
Ibiza
Ibiza
Cuisines: Bar, Mediterranean, Spanish, Pub
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Andaluz shines as downtown Albuquerque's only AAA 4-Diamond hotel and one of Conde Nast Traveler's 2016 Top Hotels in the World. A classic hotel that has been thoroughly updated for the 21st century with chic, modern style, Andaluz is also one of few historic hotels to hold a LEED Gold Certification for environmental sustainability. The hotel offers two award winning bars and restaurants: MAS Tapas y Vino, featuring an extensive curated wine list and a contemporary take on small plates, and Ibiza, a wonderful rooftop patio bar offering a fun, relaxing atmosphere and tempting cocktails. Conveniently located in downtown, Andaluz puts you in the center of all Albuquerque has to offer. Hotel Andaluz. Never Stay Ordinary. ... more   less 

Additional Information about Hotel Andaluz

Address: 125 2nd St NW, Albuquerque, NM 87102-3304 (Formerly Posada)
Region: United States > New Mexico > Albuquerque > Albuquerque Original Townsite
Price Range: €169 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Andaluz 4*
Number of rooms: 107
Reservation Options:
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Also Known As:
Andaluz Hotel Albuquerque
Hotel Style:
#1 Luxury Hotel in Albuquerque
#1 Green Hotel in Albuquerque
#3 Business Hotel in Albuquerque
#4 Romantic Hotel in Albuquerque
#21 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Andaluz staff and other travellers.
13 questions
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Punta Gorda, Florida
18 days ago
Wilmington, North Carolina
8 months ago
Ellicott City, Maryland
over a year ago

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Questions? Get answers from Hotel Andaluz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mezzanine = the 2nd floor. Suite 202 is "stunning" and configured for disabled.”
MaryD881, 10 Apr 2017 | Read review
“The romance room has a large soaking tub”
  • Romance suite
phillips932016, 3 Apr 2017 | Read review
“The hotel went through a complete renovation 5 years ago, and is an historic attraction. All the rooms are nice.”
1reader2016, 26 Mar 2017 | Read review
“Better views from higher floors.”
CarolinaJayhawk, 16 Mar 2017 | Read review
“Rooms on the Copper Street side on 8th or 9th floor.”
raydunaway, 9 Mar 2017 | Read review
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