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BEST WESTERN PLUS Rio Grande Inn

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BEST WESTERN PLUS Rio Grande Inn
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1,494 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
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Cheyenne, Wyoming
Reviewed 4 days ago NEWvia mobile

Was here just for one night with my family, on our way to Arizona. They are doing some renovations..hopefully they will be replacing the mattresses..terribly uncomfortable! Smelled like fresh paint in the rooms. The t.vs are unnecessarily complicated for a hotel room. Good coffee..excellent breakfast and service!

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Helpful?
Thank ReneAnn25
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We are updating the public space and our guest rooms. New mattress start to arrive next week. Please never hesitate to call for assistance if there are issues can help with to make your stay better. Thanks for the kind words for staff service and breakfast. We hope that you will be back. Your business is important to us.

HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This is the hotel of choice for my wife and I each year when we visit New Mexico. The rooms are clean, quiet and well maintained. The hotel staff from to front desk on is consistently polite and friendly. The hotel is located close (very Close) to 25 but freeway noise is basically non-existent. There is an excellent bar and...

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Helpful?
2Thank Strauss16
About Hotel's Favourite Review
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Your loyalty and your recommendations are truly appreciated. We are grateful for your business and look forward to your next visit. Thank you so much.

Belvidere, Illinois
Reviewed 5 days ago NEW

This is another example of how Best Western has stepped up their game. The room was very clean even though the building was dated. It is just off the interstate so traffic is heavy. We had to turn right then find a place to turn around because it was impossible to turn left.That is true for dinner time. We had...

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Helpful?
Thank Harryg1948
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Your recommendation is greatly appreciated. We are happy that you enjoyed your experience. Thank you for recognizing our amazing food and beverage team. We hope you will be back to see the results of our changes in the public spaces. We value your business and your loyalty to BW. Thank you.

Orlando, United States
Reviewed 6 days ago NEW

If only all hotel experiences were like this! It's near the highway, very close to Old Town (don't miss it!). An unbelievably friendly and helpful staff (front desk, housekeeping and restaurant - all of these wonderful people could be trainers of all hotel staff across the country. And the breakfast - second to none anywhere. This is our favorite mid-grade...

Review collected in partnership with Best Western
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Helpful?
Thank R9112UJdannyb
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Gosh, the timing for your kind words is perfect. I will share this with our team members. We are so grateful for your loyalty and hope to welcome you back for years to come. Thank you!

Van Buren, Arkansas
Reviewed 1 week ago

Just off the Interstate, so very handy as we were passing through. Efficient front desk staff. Plenty of room amenities. Restaurant style breakfast. Very secure with card entry door locks to the buildings.

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Helpful?
Thank dollmom
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Happy to learn that you enjoyed your stay with us. We value your business and your kind review.

Boca Raton, Florida
Reviewed 1 week ago via mobile

This is one of the worst hotels I've ever been to. Kudos to them for fooling people with those pictures. The furniture looks like it's from the 60. The linen are so old they don't even look white anymore. they are doing extensive renovation so there is dust and noise everywhere. We were very upset they didn't notify us about...

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Helpful?
Thank foodie1440
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I am very sorry that you did not enjoy your visit with us. We do have information about the renovation posted, and our reception team is normally very good about letting our guests know what to expect. We certainly waive any cancellation fee if the renovations are just not something you want to deal with. We have hand carved solid...

Ames, Iowa
Reviewed 1 week ago

We stay at the Rio Grande Inn every year on our way to Arizona. We like it because of it's easy access to I40. This is a very clean motel and there is a restaurant with the motel. Breakfast is free at the restaurant. We also like to walk (1 mile) to the Church Street Cafe in Old Albuquerque. This...

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Helpful?
Thank Donna R
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We are happy that we are part of your travels to and from Arizona. Thank you for your loyalty and your kind review. We appreciate you.

Arizona
Reviewed 1 week ago

At first glance and from the previous reviews and pictures, we were slightly disappointed in this property. We have always had a great experience at Best Westerns and expected nothing less with this visit. While the front office staff was terrific and the grounds were above par, the interior of the hotel needs attention to detail. The hallways were dirty...

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Helpful?
Thank Joelle B
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your kind review. I am happy that overall you were very satisfied with our staff, amenities and location. We are always working to improve and have updates in progress to our public space at this time. The restaurant service is temporarily in meeting space, but we will soon be moving back to an improved restaurant setting. I...

Regina
Reviewed 1 week ago

The room was nice and spacious. Lots of secure parking. The hot tub was only luke warm. I told the hotel about it and they said they will fix the issue. I am confident that will be done. The location was good. Walking distance from Old Town. The price was reasonable.

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Helpful?
2Thank bobk-reginacity
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We appreciate your feedback and do follow up on any issue to resolve it. We hope that you will be back to stay with us again. Your business is very important to us. Thank you.

El Paso, Texas
Reviewed 1 week ago

Wonderfully comfortable beds. Clean rooms and convenient parking. Friendly and helpful staff. We will definitely go there again next time we are in Albuquerque. It's convenient to Old Town and great shopping.

Review collected in partnership with Best Western
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1Thank 9alexandrav
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I am so happy to learn that you enjoyed your experience with us and that you will be back. We value your business and look forward to your next visit. Thanks for being our guest.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104
Region: United States > New Mexico > Albuquerque > West Old Town
Price Range: €100 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Rio Grande Inn 3*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western and Travelocity so you can book your BEST WESTERN PLUS Rio Grande Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western
Hotel Style:
#17 Romantic Hotel in Albuquerque
#17 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Rio Grande Inn staff and other travellers.
9 questions
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Coconut Creek, Florida
glasgow
over a year ago
9 months ago
Newport Beach, California
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Rio Grande Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have elevators so location is not a problem”
 of 5 bubbles Harryg1948, 25 Mar 2017 | Read review
“Book early if possible.”
 of 5 bubbles dollmom, 22 Mar 2017 | Read review
“ask for a room that does not face the parking lot or I40.”
 of 5 bubbles 76joelleb, 19 Mar 2017 | Read review
“First floor in the back wing”
 of 5 bubbles thaddt, 12 Mar 2017 | Read review
“Fourth floor facing the back parking lot is what I always ask for and get.”
 of 5 bubbles Strauss16, 4 Mar 2017 | Read review
5 of 5