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Embassy Suites by Hilton Albuquerque - Hotel & Spa

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1,167 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Albuquerque - Hotel & Spa
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Showing 1,156: English reviews
Gallup, New Mexico
Reviewed 9 March 2016 via mobile

Very clean and comfortable place to stay! Staff is very polite and helpful! Caleb at the front desk has exceptional customer service and is on point and friendly each and every time! My children and I are treated like family every time we stay! Breakfast is amazing! Best place to stay hands down!! Jon

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Helpful?
Thank embassyfan2016
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Embassyfan2016, Thank you for your recent TripAdvisor review; we appreciate your comments! I am happy to hear that the staff is polite and helpful; especially Caleb. I ensure to share the awesome comments with him. We hope that you will come back for another visit real soon. Take care - Jessica C

Las Cruces, New Mexico
Reviewed 9 March 2016

My husband and I always enjoy staying at the Embassy Suites. It is a very friendly and comfortable place. The location is very convenient with easy access to UNM, downtown, etc. The conference facilities are appropriate for workshops. We highly recommend this hotel.

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Helpful?
Thank 101Trini
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello 101Trini, Thank you for the recent TripAdvisor review; we really appreciate your honest feedback. We are happy to hear that your husband and you enjoy your visits to the Albuquerque Embassy Suites by Hilton; the easy access to I25 and I40 make it a very convenient location! See you soon - Jessica C

Atlanta, United States
Reviewed 8 March 2016

The Embassy Suites continues to perform as a top hotel for business or pleasure! The breakfast and evening drinks makes this an easy choice, when trying to decide where to stay during my travels. The hot tub, the view of downtown also makes this hotel perfect!

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Helpful?
Thank Charles G
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Charles G, Thank you for your recent TripAdvisor review; we appreciate your comments. We are glad to hear that you enjoy our hot tub and the beautiful view of city lights over Albuquerque. The complimentary full cooked to order breakfast and evening reception are just the icing on the cake! I invite you back for another visit real soon!...

Albuquerque, New Mexico
Reviewed 6 March 2016

Prior to making a reservation with the hotel, I called and verified if my room requests would be an option (corner king suite connected to a queen suite). The gentlemen stated, yes that was an option and they could accommodate my request. I booked the rooms, with my hilton honors number. Upon checking in, my rooms were not available, they...

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Helpful?
Thank R_B1315
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello R_B1315, Thank you for taking the time to complete a TripAdvisor review; we appreciate your honest feedback. We are so sorry to hear that your most recent experience at the Albuquerque Embassy Suites by Hilton wasn't an enjoyable one. We thank you for the comments about the pool situation; guest satisfaction is our top priority and continually work towards...

Bartlesville, Oklahoma, Usa
Reviewed 6 March 2016 via mobile

Was here for a meeting. Free breakfast with made to order omelet sausage bacon fruit and more. King suite, comfortable bed, goof meeting facilities, and bar. Lookin forward to returning in September for Crime Stoppers USA training conference.

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Helpful?
Thank Charles T
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Charles T, Thank you for the recent TripAdvisor review; we appreciate your feedback. We are happy to hear that you were able to enjoy the many wonderful amenities available at the Embassy Suites by Hilton Albuquerque. We look forward to your return in September! See you then - Jessica C

Nehalem, Oregon
Reviewed 5 March 2016

As a start to the first time in NM the staff was one of the most friendly we have ever meet traveling and set the tone for the long weekend. We always enjoy a stay at an EmSuites, and this was no different. We love the evening managers reception & included breakfast. This property also had a very good restaurant...

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Helpful?
Thank Tracey C
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Tracey C, Thank you very much for the recent TripAdvisor review; we appreciate the honest feedback. We are happy to hear that you were able to enjoy your most recent visit, despite the children running around over the weekend. Thank you for being so honest in your comments, this helps us to better serve our future guests. We will...

Fort Collins, United States
Reviewed 1 March 2016

Stay at a different hotel. Construction was going inside the hotel. I was not able to shower or take a bath as there was black mold in the shower area as well as dried shaving cream on the interior of the shower curtain. Paying over $100.00 for a Suite and not being able to shower/bathe during my overnight stay was...

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Helpful?
Thank Ann A
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Ann A, We appreciate your feedback in your recent TripAdvisor review; thank you for taking the time to complete one. We are very sorry to hear that you were unable to enjoy your recent stay with us; I would love to hear more about your situation. If you could please call the hotel directly and ask to speak with...

Reviewed 1 March 2016

Always enjoy staying at Embassy Suites. The staff is fun and friendly. The place is always well kept and the beds allow for a great nights sleep. Happy hour is always a great way to unwind for the evening. Servers are always friendly and make the experience even more enjoyable.

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1Thank Bob V
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Bob V, Thank you for the recent TripAdvisor review; we appreciate all the kind words. We are happy to hear that you enjoyed your visit to the Albuquerque Embassy Suites by Hilton. We hope that you will come by again, if/when, you are in the area!!! See you soon - Jessica C

In transit
Reviewed 29 February 2016

The staff is very kind but the hotel looks and feels dirty. The walls are scuffed, furniture is dated, my mattress sinks when I sit on it. I sat down at a table that had crumbs on it. It just feels like everything needs a good scrub with clorox.

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Helpful?
Thank Miasaunt
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello Miasaunt, Thank you for the recent TripAdvisor review; we appreciate your feedback. We are glad that you noticed the update that is needed at our property!! We just turned 10 years old and were approved for a renovation!! We hope that you will come back for another visit real soon, so you can enjoy the wonderful benefits of the...

Irving, United States
Reviewed 24 February 2016

This was our second experience with Embassy Suites Albuquerque. Our first was delightful and our second did not disappoint. The hotel is in a great location with many restaurants close-by. Embassy Suites in-house restaurant is great, too. We especially enjoyed dessert. The morning breakfast was wonderful. We look forward to another visit in the future.

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Helpful?
Thank William M
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello William M, Thank you so much for the recent TripAdvisor review; we appreciate your comments. We are so happy to hear that both your experiences at the Albuquerque Embassy Suites by Hilton have been enjoyable! You mentioned a few of our great amenities, complimentary cooked to order breakfast and our Cyprus Grille/Lounge, we hope that you can come back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Albuquerque - Hotel & Spa

Address: 1000 Woodward Pl NE, Albuquerque, NM 87102-2704
Region: United States > New Mexico > Albuquerque
Price Range: €111 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Albuquerque - Hotel & Spa 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Embassy Suites Albuquerque
Albuquerque Embassy Suites
Hotel Style:
#3 Spa Hotel in Albuquerque
#6 Green Hotel in Albuquerque
#23 Family Hotel in Albuquerque
#24 Romantic Hotel in Albuquerque
#24 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Albuquerque - Hotel & Spa staff and other travellers.
4 questions
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Washington DC, District of Columbia
over a year ago
Washington DC, District of Columbia

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Questions? Get answers from Embassy Suites by Hilton Albuquerque - Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had "city view" which was very nice; comfortable and inviting.”
 of 5 bubbles , 1 Dec 2016 | Read review
“Ask for the highest floor for less noise from the main common area which is open air. And don't forget to look up, the view is awesome!”
 of 5 bubbles 7riverrose, 23 Nov 2016 | Read review
“Choose a room on the CITY SIDE rather than the MOUNTAIN SIDE. The mountain side has highway traffic noise, but the city side does not.”
 of 5 bubbles SchwarzKatz, 20 Nov 2016 | Read review
“queen size bed was wonderful, very quiet too”
 of 5 bubbles ctraveling9264, 31 Oct 2016 | Read review
“If you are there for the balloons, ask for a room that will allow you to see them rise.”
 of 5 bubbles CRC2013, 19 Oct 2016 | Read review
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