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Homewood Suites by Hilton Albuquerque - Journal Center

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Traveller (16)
Room & Suite (11)
Pool & Beach (2)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“cracker barrel”(11 reviews)
“full kitchen”(7 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
Self-Serve Laundry
3 Star Hotel
Offers from Homewood Suites by Hilton Albuquerque - Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Hotel website
13.4 km to Albuquerque Intl Airport
122 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (408)
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406 results
Traveller rating
188
104
54
32
28
Traveller type
Time of year
LanguageEnglish
188
104
54
32
28
Show reviews that mention
All reviewscracker barrelevening receptionfull kitchenstay there againgreat place to stayexcellent stayhot tubcomplimentary breakfastbusiness triprooms are cleanthe breakfast areafront desk staffbed was comfortablenew mexicowaffleskitchenettetreadmill
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1 - 5 of 406 reviews
Reviewed 1 week ago via mobile

Absolutely Awful. Not close to the definition of hospitality I've come to expect from Hilton. The front desk staff especialy Nancy is extrenely rude and unhelpful. After some confusion on the reservation the staff was very unhelpful and refused to help,the guest was sent away...More

Thank Travler291
Reviewed 3 weeks ago

Was on a training in ABQ, NM. This place is very close all the convenient stores and a very quite place for travelers. It is also family friendly. The place is well equipped with a full running kitchen. The staff is helpful and courteous.More

Thank imsam
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 1 week ago

Dear imsam, Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, and our friendly and welcoming staff. It was a pleasure to serve you, we hope...More

Reviewed 4 weeks ago via mobile

This hotel is under renovation. The hallways are in need of new carpet. My room was pretty nice. The bed was not comfortable. Very lumpy like they need new mattresses. I had a suite and that area was clean. Bathroom was clean. They give you...More

Thank Kimberly M
Reviewed 13 June 2018

I really don’t care for hotels that used to be other hotels. When I arrived, I instantly knew that this was not a Hilton property. Too cramped and old. Having one elevator is very inconvenient. I like the Hilton brand but this building is subpar.More

Review collected in partnership with Homewood Suites by Hilton
Thank thromonesmith
Response from Heather C, Director of Sales at Homewood Suites by Hilton Albuquerque - Journal CenterResponded 1 week ago

Dear thromonesmith, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I understand your frustration. The hotel is undergoing a renovation on the whole hotel this year. I hope that you will consider staying with...More

Reviewed 23 May 2018

During a recent trip to watch my granddaughter graduate from UNM I had the opportunity to stay at this hotel and had an overall pleasant experience. Most notable was the staff. I was impressed with their professionalism and customer care. Not just the counter staff...More

Review collected in partnership with Homewood Suites by Hilton
Thank Mike W
View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$96 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$96 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (11)
Pool & Beach (2)
Questions & Answers
Ask a question
Clinton C
7 November 2016|
Answer
Response from Heather C | Property representative |
Dear Clinton C, We are delighted that you and your partner will be staying with us in March 2017. Please see my contact info below. Thank you Heather Heather Crites Sales Manager PH:505-998-4663 FX:505-998-4667 Homewood... More
0
Votes
outat55
16 April 2015|
Answer
Response from Tanline691 | Reviewed this property |
I am not sure, best to call the hotel itself.
0
Votes
Room Tips
"Top floors are always quieter. We did hear people above us getting up very early to go to the Balloon Fiesta."
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"2nd floor and corner room will help with noise."
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"Stay at the Hilton property next door."
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"Choose king suite over the studio - it is worth the space"
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