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All reviewsthe cantinanice hoteloutdoor poolno refrigerator or microwavecomfortable roomsnice stayhotel restaurantthe room was nicean upgradefront desk clerkstaff was very friendly and helpfulballoon fiestahousekeeping staffconvenient locationnew mexicoeasy accesscoffee maker
First of all, the important things: the room was clean and spacious and the staff was super helpful. The gym, while on the smaller side, had everything you'd need for a quick workout, and the computers in the lobby have a printer if you need...More
My husband and I stay here often for business and for pleasure. The staff is super friendly and always make us feel at home. They always have complimentary fruit flavored water across from the check in desk. It is a nice touch and is delicious....More
Response from Craig C, Front Office Manager at Crowne Plaza AlbuquerqueResponded 19 January 2018
MrsBailey3030- Thank you for the wonderful review regarding you most recent stay here at Crowne Plaza Albuquerque. We do value your comments and will share them with the staff here. We hope that you will visit us soon for another wonderful night stay, and Fabulous...More
This a really good hotel except the location made me nervous. I was told by a few locals be careful of your car being broke into. The hotel did have a well lit lot.
There were some restaurants as well as a Walgreens within walking...More
First off, no one else had any issues so I think I was just the one with the black cloud over my head during this stay. I didn't pick the hotel, my contract did. The hotel seems older but updated. The carpet was old and...More
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 3 weeks ago
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am so sorry this didn't happen on your recent stay. I apologize for the issue you had...More
Stayed here while attending an on-site event. No complaints. Friendly service. Hotel is older but rooms feel modern. Clean and comfortable. Right next to the big I but it was quiet - my room faced the interchange but I didn't hear any highway noise.More
Response from Craig C, Front Office Manager at Crowne Plaza AlbuquerqueResponded 23 January 2018
astroguy22- Thank you for the wonderful review and rating regarding your most recent stay with us. We do hope that your overall experience was pleasant and comfortable as can be. If there is anything you need in the future, please let us know.
Response from Tracie J | Property representative |
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front... More
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front desk. Thanks again for your questions.