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Holiday Inn Express - Balloon Fiesta Park

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Holiday Inn Express - Balloon Fiesta Park
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122 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Santa Rosa, New Mexico
Reviewed 4 days ago NEWvia mobile

Stayed here in April for a weekend trip with my wife. Very friendly service, nice clean rooms. It was relaxing to sit in the hot tub after a long day. Super clean rooms and comfy beds. Bathrooms are on the smaller side but everything you need is there. Would definitely go back again if in Albuquerque.

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Thank oriacla
Reviewed 1 week ago via mobile

Stayed here for a family trip. The people there were very friendly and assisted me with all the sightseeing and great restaurants in this town for me and my kiddos. They even called a shuttle for me to so I could go gamble. So in all I would defiantly come back to this town and this hotel.

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Thank Neegan92
Ruidoso, New Mexico
Reviewed 3 weeks ago

Stayed here for one night and everything was great. Loved the pool and hot tub. Lot's of great/ healthy breakfast choices. Will stop by here again in the future as my travels bring me here. Big thanks to the nice lady working in the breakfast.

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Thank raymontes1964
Birmingham, Alabama
Reviewed 27 February 2017

Doing some business in the area and I reserved a block of rooms with my team, and for as long as it took to check in that should have been an indicator of things to come. The manager was as unhelpful as any I have ever seen and could not figure out how to check in a group of people...

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1Thank japerl
IHGService, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Hello japerl, Thank you for staying with us and for sharing your experience. I am glad that your breakfast experience went well. However, it is unfortunate that you did not fully enjoy your stay with us due to level of service at check- in and the condition of the fitness center. Please accept our sincerest apologies for any inconvenience these...

Houston, Texas
Reviewed 17 December 2016

The biggest issue I had was that the walls and floors were very thin. I could hear every creak and step above me. I've never asked to change rooms before but had to request it here due to the noise and I was staying in this hotel all week, not for just one day. I was originally on the 2nd...

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Helpful?
Thank Nicole H
Michaela D, General Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Michaela...

Reading, Pennsylvania
Reviewed 15 November 2016

This is the second time in 4 weeks that I have been in this exact hotel. The staff is so friendly and welcoming, the rooms were clean and comfortable the first time I stayed here and they were again this time. I do have to give a special thank you to 2 of the young men that have waited on...

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Helpful?
1Thank Jim G
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Hi there Jim G., Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will share you feedback with the staff. We hope you will visit us again. Sincerely, Michaela Dodson Regional Director

Chicago, Illinois
Reviewed 24 October 2016

Loved the convenient location to the Balloon Park, they have a shuttle but they charge $5.00 per guest each way (the hotel next to them Quality Inn?? offers free shuttle to their guests). The Holiday Inn Shuttle was not very reliable for the return pick up...we had to call 3x and wait 45 minutes. The room was clean, however the...

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1Thank ZumbaDiane
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson Regional Director

San Jose, California
Reviewed 23 October 2016 via mobile

This is an older property given a facelift...but still misses the mark. I WOULD ENCOURAGE HOLIDAY INN EXPRESS MANAGEMENT TO VISIT THIS PROPERTY UNANNOUNCED. The hallways and rooms have minimal lighting...normal light bulbs have been replaced with low wattage CFL bulbs something I have only seen in former soviet Republics in Central Asia. Brighten up the rooms with LED bulbs...

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1Thank HikingLee
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Dear HikingLee, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Michaela Dodson Regional Director

Reviewed 18 October 2016

They had absolutely every amenity that we could have wanted. The breakfast was good and everything was clean. We enjoyed the other people who were there in the breakfast room. They even would have provided transportation to the balloon festival from the hotel

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1Thank Mary S
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Hi Mary S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson Regional Director

Fort Collins, Colorado
Reviewed 17 October 2016

Although this hotel looks quite new from the outside it is clear from the very narrow halls and bathrooms that you have just landed in a remodel. The room was fine - large enough. The bathroom was reminiscent of a European hotel..TINY! It was clean and the staff friendly.

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1Thank luv2traveltheworld1
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Hi there luvtotraveltheworld1, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson Regional Director

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Albuquerque North-Balloon Fiesta Park was designed to provide a comfortable stay, whether you are traveling for business or pleasure. We take great pride in our property and our staff is dedicated to providing total guest satisfaction. We are minutes from the Albuquerque International Balloon Fiesta Park and Sandia Casino, with easy access to Interstate 25. Hotel features include complimentary hot breakfast and free local phone calls. Visit Albuquerque, NM and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express - Balloon Fiesta Park

Address: 5401 Alameda Blvd NE, Albuquerque, NM 87113
Region: United States > New Mexico > Albuquerque
Price Range: €104 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Balloon Fiesta Park 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Balloon Fiesta Park staff and other travellers.
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Questions? Get answers from Holiday Inn Express - Balloon Fiesta Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Stay on the bottom floor if all possible.”
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