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MCM Elegante Hotel

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MCM Elegante Hotel
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424 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Los Angeles, California
Reviewed 1 week ago via mobile

Room was decent (door was a bit tricky to open), bed was comfortable, cable TV. Free breakfast was ok (eggs, bacon, cereal, coffee, OJ). Hotel was clean, and great customer service. Check in and out was easy.

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Helpful?
Thank mromero19
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and Thank you for taking time to respond on your recent stay with us. please keep our family of MCM Elegante Hotels in mind when traveling. Gary Perez General Manager

Tularosa NM
Reviewed 3 weeks ago

The MCM Elegante Hotel is fabulous. The staff is fabulous (especially with my Dog). The amenities are fabulous. The supplies are fabulous. The decor is fabulous. It's like staying at the storied great hotels of the 1970s when Americans embraced traveling this great country. Like having a great restaurant on site. Like having a lounge on site; no having to...

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Helpful?
Thank DavidJForjan
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire staff enjoyed catering to you needs and (dog) as much as you enjoyed your stay. please keep our family of MCM Elegante Hotels in mind when traveling. Gary Perez General Manager 505-884-2511

Socorro, New Mexico
Reviewed 3 weeks ago

My wife and I stayed at this hotel in Jan 2017 for a two day workshop. The workshop meeting room was ok and faced the main parking lot. Parking seems inadequate as we returned after an evening dinner to find the parking lot nearly full from an astrological group meeting. The room was very clean but the tub fills up...

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Helpful?
Thank VLA-traveler
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to comment on your recent stay with us and bringing to my attention some of the disappointments you experienced, I apologize. We have ongoing programs in place to assure exceptional customer service and great guest room experience and will get with my engineering team and assure look further into. Next time you stay...

Albuquerque
Reviewed 4 weeks ago

My wife and I have stayed at your establishment the last two new years eve events. The first year was fun so we returned this last Dec 31, 2016. This trip was a total disaster.. I paid for an early check in but waited in line for 50 minutes in line as one desk person was checking in two people...

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Helpful?
Thank Z2193YNangelag
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Adam, Thank you for bringing to my attention your disappointments you had on your 2016 NYE stay you had with us. Also, thank you for taking my call and the conversations we have had. I will assure your next stay with us will be to your satisfaction. Gary Perez General Manager 505-884-2511

Green Valley, Arizona
Reviewed 5 January 2017

Liked this hotel; however it needs minor renovation and/or cleaning, particularly in the bathroom. Our room was larger than most and nicely appointed. The staff was genuinely friendly and helpful. The hotel offers an extensive array of pre-cooked breakfast entrees including made-to-order hot omelets. Irrespective of the minor needed cleaning referred to above, we really liked this hotel and will...

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Helpful?
Thank Gymshoefly
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to respond on your recent stay with us. We look forward to your next stay with us and please keep our family of MCM Elegante Hotels in mind when traveling. Gary Perez General Manager 505-884-2511

Huron south dakota
Reviewed 18 December 2016 via mobile

There is a lot of potential. Black mold in bathroom grout, poor housekeeping. No DSL outlet. Some type of mechanical noise throughout the night. Never could find there restaurant and was told the next morning there wasn't a drop of coffee in the whole hotel.

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Helpful?
1Thank johnbP1372VH
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to respond on your recent stay with us. Our Rustlers Restaurant is located on the property on the west wing, Open from 6AM-10PM daily, same times for room service. We also have our Sandia Springs Lounge open nightly from 4PM-1AM. Gary Perez General Manager 505-884-2511

Artesia, New Mexico
Reviewed 5 December 2016 via mobile

I really enjoyed our stay. The employees were very helpful. The hotel was in great shape and very clean . The Lounge was clean and the bartenders were very friendly. The restaurant was very good and very professional.

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Helpful?
Thank Fabian S
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Fabian, Thank yopu for the review and choosing MCM Elegante hotel as your hotel of chose when traveling. Please keep our Family of Hotels in mind when traveling is warranted. Happy Holidays, Gary Perez General Manager 505-884-2511

Silver City, New Mexico
Reviewed 2 December 2016

My wife and I have been staying at the Elegante for years. Yes, you can get a cheaper room other places, and yes there are places that offer breakfast, but for the price at the Elegante, you can't get free happy hour drinks, a bed with a mattress that is beyond comfortable, and breakfast with fresh made-to-order omelette and lots...

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Helpful?
Thank Jeff G
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Jeff, Thank you for giving us a "Perfect Rating" and recommending our Hotel to other travelers. Please keep our Family of Hotels in mind when traveling is warranted. Happy Holidays, Gary Perez General Manager 505-884-2511

Reviewed 28 November 2016 via mobile

Through Trip Advisor I received a great rate. We love this hotel. Great staff, great rooms, and great food. Beds are comfortable. It's located right in the middle of everything. They have a shuttle. Stay here all the time.

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Helpful?
Thank Kerry W
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello Kerry, Thank you for the review and choosing MCM Elegante Hotel when traveling. Please keep our family of MCM Hotels in mind when traveling. Happy Holidays, Gary Perez General Manager 505-884-2511

Reviewed 20 November 2016

I was not prepared to be in a room with no microwave and fridges it has come to be expected. Didn't even think to ask. Dinner unappetizing and unappealing. Waitress forgot to ask about sides Forgot to ask about soup and salad And then didn't even bring the soup and salad until the end of the meal. Ended up eating...

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Helpful?
Thank sylvia s
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for taking time to comment on your recent stay with us and bringing to my attention the situations you experienced on your recent stay. I apologize we did not meet your stay expectations. We have an ongoing programs to continue to offer excellent service to our guests and your comments are extremely important to us in carrying...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Region: United States > New Mexico > Albuquerque
Price Range: €80 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel staff and other travellers.
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Questions? Get answers from MCM Elegante Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the interstate highways and elevator”
 of 5 bubbles VLA-traveler, 26 Jan 2017 | Read review
“Ask for an upgrade to the tower rooms--very nice”
 of 5 bubbles 319jeffg, 2 Dec 2016 | Read review
“Ask lots of question before you book.”
 of 5 bubbles sylvias413, 19 Nov 2016 | Read review
“Do not change anything. It was perfect.”
 of 5 bubbles TxGrandmaGrandpa, 28 Oct 2016 | Read review
“Get an even numbered room which are inside and not as noisy (traffic noises on outside rooms.”
 of 5 bubbles EStLouiesmokey, 19 Oct 2016 | Read review
5 of 5