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Extended Stay America - Albuquerque - Airport

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Extended Stay America - Albuquerque - Airport
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Albuquerque - Airport
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Showing 118: English reviews
Albuquerque, New Mexico
Reviewed 7 June 2016

I had no problems the entire 8 months that I've stayed here. People at the front desk were always nice. Room cleaning was always on time and did a thorough job. Bed was comfortable and it was nice to have cable television. The kitchenette was always of great use to me as well.

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Helpful?
Thank vanishingpoint1971
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Albuquerque - Airport works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We are glad that you loved your stay here, including our front desk and also housekeeping associates, and your in-room amenities...

Albuquerque, New Mexico
Reviewed 1 June 2016

I absolutely Love living here at the Extended Stay Albuquerque (Airport). I feel safe here at this location. The staff is wonderful, they go above and beyond to accommodate all of the guests. The staff is lead by an exceptional property manager Theresa, she always greets me every morning and the other guests with a lovely smile. Her positive attitude...

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Helpful?
Thank RaiderNation23
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Our entire team here at Extended Stay America - Albuquerque - Airport would like to thank you for the positive feedback about your stay at our hotel in November 2015, especially about our dedicated team. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized....

San Jose, California
Reviewed 25 May 2016

I had made a reservation at this location EIGHT months prior to the date. I particularly wanted to be close to the airport as I had an early morning flight. On the day of my reservation, at 4pm, I received a voicemail message notifying me they were overbooked and that they were cancelling my eight month old reservation. I called...

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Helpful?
1Thank Jon M
00esa, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for sharing your rating and your feedback. We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with the team and we are reviewing our procedures so this does not happen again. Thank you for your feedback, and we...

Saint Paul, Minnesota
Reviewed 7 May 2016

The bed and pillows were great. Very comfy and gave me a good night's sleep. The rest of the room showed its age: stained carpet, rust on the sink drains, scratched walls. But fine for what I was looking for and a fair price.

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Helpful?
Thank kurtlschultz
Houston, Texas
Reviewed 26 April 2016

This hotel, situated in an out of the way location, in an out of the way city ("Should have made a right turn at Albuquerque"), has among the nicer views of the Albuquerque valley in town. The light and big sky, the hot air balloons rising in the mornings when the air is still, its all quite pleasant. Consistently easy-going...

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Helpful?
Thank Martin B
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for sharing your experience with us. It’s great to read that you had a comfortable stay and enjoyed our location. I’m proud of our staff for providing you with friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 20 March 2016 via mobile

The Assistant manager at the hotel is amazing. No stay is complete without her smile. This hotel is worth 5 stars just because of the AM Louisa. Stayed during a long road trip for work, and have to say that after a long drive, a smile like Louisa's is worth a millions bucks

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1Thank Jaimes A
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you so much for sharing your experience with us. I am so proud of our staff for providing you with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 6 March 2016

Always enjoy staying at Extended Stay American employees are very courteous and everyone acts in a very professional manner. Overall the rooms and bathrooms are clean including the kitchenette do recommend Extended to friends

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Helpful?
Thank Lawrence R V
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such kind words in regards to your most recent stay with us. We are pleased to hear that you enjoyed our comfortable rooms as well as our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit...

Albuquerque, New Mexico
Reviewed 1 January 2016

I have been staying here for a few months while completing a project and then move out of state. The staff have always been very pleasant and responsive. They immediately take care of your needs. I get weekly housekeeping and my room is always left clean and refreshed. I have 2 animals and have never felt that they were a...

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Helpful?
1Thank Renee R
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed our convenient location as well as all the amenities our hotel has to offer. I’m thrilled that we were able to accommodate your needs with a home away from home experience! Thank you again for your review....

Reviewed 23 December 2015 via mobile

The staff was great. Our room was clean and they also put up with our yapping yorkies. Great place to stay that is pet friendly and u can cook if need to they supply that also.easy access to the airport and some restaurants and other shopping.

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1Thank Donna B
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you had a great experience and enjoyed all the amenities our hotel has to offer. I truly appreciate your kind comments regarding our friendly staff. Thank you again for your review. It would be our pleasure for you...

East Hampton, Connecticut
Reviewed 21 December 2015

As I said in the title. No complaints. I'll stay there again! Good location. The staff were always very pleasant and accommodating. Weekly linen change and room cleaning was great! I stayed for 3 months.

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Helpful?
Thank Brett J
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for posting such a positive review of your stay. We are pleased to hear that you enjoyed our comfortable accommodations as well as our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service

Additional Information about Extended Stay America - Albuquerque - Airport

Address: 2321 International Ave SE, Albuquerque, NM 87106-4198
Region: United States > New Mexico > Albuquerque
Price Range: €42 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Albuquerque - Airport 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Albuquerque
Albuquerque Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Albuquerque - Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Albuquerque - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we like to get rooms on the 1st floor due to my mobility issues and the hotel staff especially Carla has accommodated us.”
 of 5 bubbles bernadettes907, 21 Nov 2016 | Read review
“If you want quiet probably the top floors.”
 of 5 bubbles D1656SMmariae, 6 Sep 2016 | Read review
“Rooms on the north side seem to have less traffic.”
 of 5 bubbles A2140WKryanh, 31 Aug 2016 | Read review
“Close to the airport, so you'll have some air traffic regardless, but off the main road so any room should be fine.”
 of 5 bubbles jennifertD9669KT, 30 Jun 2016 | Read review
“Free WiFi was like molasses but an upcharge per day was offered.”
 of 5 bubbles trisho750, 15 Jun 2016 | Read review
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