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Holiday Inn Express & Suites Albuquerque Old Town

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Holiday Inn Express & Suites Albuquerque Old Town
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616 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Albuquerque Old Town
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Showing 604: English reviews
Kansas City, Kansas
Reviewed 3 January 2017

This property was clean quite and well staffed. The bed was TERRIBLE! JUst drove 800 miles and was expecting a good nights sleep. For $90+ a night you think they would invest in a good mattress. Lower back pain all the next day. The staff was friendly and helpful. Breakfast was the standard bill of fare.

Thank DannyM80
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to write a review and share a little about your recent experience in our hotel. I am sadden to hear that our beds did not provide a great nights rest. I know how important it is for our health and well being to get a goods nights sleep. We hope you back is feeling...

Decatur, Georgia
Reviewed 28 December 2016

Good room with all the expected Holiday Inn Express features but the area is a bit urban with busy streets and just a bit downtrodden. HOWEVER, the hotel is across the street from the Indian Pueblo Cultural Center which not only has a nice museum but also has a wonderful café. And a Starbucks is right next door.

Thank M0minga
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for choosing our location for your recent trip to Albuquerque. I am glad to hear you were able to enjoy the Indian Pueblo Cultural Center and their fantastic new museum. We hope that the next time your passing through you will chose our location. Sincerely,

Reviewed 27 December 2016 via mobile

This hotel was clean, cheap, and perfect for our overnight stay on our long drive to see family. The bed was very comfortable, breakfast was good, and we liked the location. It's right next to a Starbucks and and few other places and we could see the hot air balloons when we woke up in the morning.

Thank Lindsey C
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Lindsey C, Thank you for writing such a nice review. I'm glad to hear we were a perfect option for a short stop in Albuquerque. On another note how magical is that waking up to hot air balloons in the sky. We hope you will stay with us again soon. Thank you again, Haleah

Madison, Wisconsin
Reviewed 20 December 2016 via mobile

They have everything you need here -- free wifi, indoor pool, free breakfast, cookies, clean, attractive spaces -- plus they make you feel like part of the family. Good location, Starbucks, McDonald's and Walgreens a quick walk away, ample free parking.

Thank bonniewis
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

WOW...thank you thank you thank you for such a kind review!! We always love hearing form our guests. I am thrilled to hear our hotel met your every need. We also appreciate that you took the time to share. Sincerely, Haleah

Hoyt Lakes, Minnesota
Reviewed 19 December 2016

We chose this hotel due to it being pet friendly. It was a nice surprise to find the hotel so quiet since it has a more city type location. The rooms are very clean. The staff are all very friendly. They are a great resource for the better delivery options for restaurants if you choose to order in.

Thank Allison B
Reviewed 18 December 2016 via mobile

The most important thing in my mind is customer service when it comes to hotel. I really want to highlight the free upgrade to the room with mountain view we got today at Holiday Inn and professionalism of Savannah, who was at reception desk at the time, and how she handled the customer. Though our hotel room was booked through...

Thank Rashad A
Mesa, Arizona
Reviewed 18 December 2016

We stayed here overnight during our cross-country trip. The room was very clean and bed was comfortable. Noise was low. We had a handicapped room (all that was available) with a large shower. Breakfast was better than expected with pancakes, biscuits and gravy, scrambled eggs and bacon. Staff was friendly and accommodating. I would recommend this hotel.

Thank dutchessoftroy
Ili'ili, American Samoa, United States
Reviewed 17 December 2016

Had a lovely three night stay in a suite room with Jacuzzi tub. Right across the street from a Walgreens and the Cultural Center on a busy intersection, but no traffic noise in the room. Easy to get to the Old Town and the Convention Center. The room arrangement was nice with 2 bathrooms, but oddly, only 1 phone, next...

Thank Amy L
San Diego, California
Reviewed 17 December 2016

I enjoyed my stay here. Room was clean. Everyone here is very friendly and helpful with all of my questions. The hot tub and pool were nicely heated. Wifi was great, though phone signal wasn't very strong in my room. I really enjoyed checking out the Botanic Gardens (River of Lights is definitely worth it imo). There are maps at...

Thank Jen0123456789
Aliso Viejo, California, United States
Reviewed 11 December 2016

Our room was clean and comfortable. Savanah was at the front desk and she was very pleasant and helpful especially with an excellent suggestion for a restaurant from which we could order food and have it delivered to our room.

Thank Jane G

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th St NW, Albuquerque, NM 87104
Region: United States > New Mexico > Albuquerque
Price Range: €108 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
12 questions
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over a year ago
7 months ago
Bedford, Texas

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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any where but this hotel!”
520deonc, 24 Mar 2017 | Read review
“Rooms are loud, right off the highway”
  • this is the water that came out of the tap...
  • this was the front desks solution to the brackish water...
nicolesW8906DZ, 20 Mar 2017 | Read review
“DONT STAY ON THE FIRST FLOOR because of busy streets around the hotel.”
JenniferC105, 19 Mar 2017 | Read review
“Ask where the pet friendly rooms are before booking.”
265bobw, 26 Feb 2017 | Read review
“north side away from freeway”
seattlejim01, 7 Feb 2017 | Read review
5 of 5