We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Isleta Resort & Casino

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Isleta Resort & Casino
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

590 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Isleta Resort & Casino
See the most recent reviews
Showing 586: English reviews
Central Arizona, Arizona
Reviewed 30 September 2016

I saw a few concerns with some of the previous Internet comments; but my stay and experience were fine. The conference was well organized and well attended. I was please with the program as a whole. Whole recommend the location in general, just the right distance from downtown Albuquerque.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank whiting_dusty
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort & Casino, whiting_dusty! We're very pleased to hear you chose to stay with us while you attended a conference at our Resort. We like to think that we're just the right distance from the hustle & bustle of Albuquerque, allowing a mini escape from the city & some relaxation under the New...

Albuquerque
Reviewed 29 September 2016

We booked our room in advance and I called a few days to make sure our room was correct and if the aaa rate was better then my players rate and my room could not be found, once again someone along the line screwed up even though I called a couple weeks before to confirm.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank nikki1441
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Nikki1441, we sincerely regret to hear you had difficulty with your reservation. If you'd like to provide further details on your stay, we invite you to contact our Hotel Management team at hotelmanagement@isleta.com. We apologize for any inconvenience caused, and hope we'll be able to welcome you again in the future. Thank you.

denver
Reviewed 27 September 2016

This resort was very nice the people were nice i enjoyed the whole experience. There is so much within this hotel and the surrounding areas. There is always something to see an do. I loved the shops aswell those were useful.my only problem was the beds weren't that great very firm mattress i prefer something softer and more pillows would...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ami013
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort & Casino, Ami013. We're very pleased to hear it felt like a nice getaway, including things to do, shopping, and the entire overall experience! We also regret to hear the bed wasn't quite to your liking. The next time you stay (which we hope will be soon!), please speak with our Hotel...

Sammamish, Washington
Reviewed 26 September 2016

The architecture and decor are incredibly beautiful. The hotel is immaculate! Isleta Resort is a destination worthy of the most discriminating traveller. Here are the rest of the characters that you require

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Guy O
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Thank you for your amazing review of Isleta Resort & Casino, Guy O! We're very pleased to hear you had such a wonderful experience with us, and we greatly appreciate your feedback on our architecture and decor (we love it to!). Thank you for being a valued Guest. We hope to see you again soon.

Lubbock
Reviewed 26 September 2016

My best friend and I stayed at Isleta for the Florida Georgia Line concert and it was amazing. I was a little dissatisfied with the room service menu. I was unable to order two things on the menu but other than that we would both definitely stay again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank ashleirhiannon
seattle
Reviewed 25 September 2016 via mobile

Check in is unfriendly. No one ever smiled or had a greeting. Like they are doing me a favor. They must hate their job. Hotel seems to have a lot of legitimate complaints. Comforters are shot. The divisions in them have balled up so the are no longer a duvet. Did not have any new ones. Left a message with...

 Report
Helpful?
Thank lwilson126
ResortMgt, General Manager at Isleta Resort & Casino, responded to this review

Hello lwilson126, Thank you for taking the time to share your input on Isleta Resort and Casino. We appreciate your recommendations on management which has lead this property to service levels and customer rating levels never achieved before. As you can see from a majority of the reviews here, our staff is one of our best assets and sets us...

Bolton
Reviewed 25 September 2016

What a find, isleta resort and casino is a lovely hotel with greats amenities including a pool, spar and full service casino. The rooms are spacious with comfortable beds and a great shower (always a plus). The parking is free but be aware that there is a small resort fee for each night stayed. Just for information due to the...

 Report
Helpful?
Thank Lisandy
Artesia, New Mexico
Reviewed 22 September 2016

We booked a King Balcony Suit 4 months in advance for a concert and our Anniversary. We arrived at check in time, no rooms were available at the time. We checked back and hour later as directed and a room still wasn't clean and ready. At that point we were promised a credit for the inconvenience, which we never received....

Review collected in partnership with this hotel
 Report
Helpful?
Thank philipt735
ResortMgt, General Manager at Isleta Resort & Casino, responded to this review

Hello Philipt735, Thank you for taking the time to share you experience at Isleta Resort and Casino. We regret to hear about the wait as well as the inaccuracy of your reservation. We will utilize this information to improve upon our service and standards. Please contact hotelmanagement@isleta.com regarding your credit for the inconvenience. Again, thank you for your feedback and...

El Paso, Texas
Reviewed 21 September 2016

The Hotel Resort is beautiful and rooms are nice and clean but we weren't able to enjoy the casino as much as we wanted to. We are non-smokers and the casino was filled with smoke. It was not enjoyable at all.

Review collected in partnership with this hotel
 Report
Helpful?
Thank jenniecedillo159
Belton, Texas
Reviewed 21 September 2016

Have stayed there several times before as I have family I visit near there. Have noticed it going downhill and this time was bad enough that I doubt that I will stay there again. Room really showed its age. Furniture was worn and flimsy. Lamps loose and one that didn't work at all Ships in table and it was very...

Review collected in partnership with this hotel
 Report
Helpful?
Thank muchocarros
ResortMgt, General Manager at Isleta Resort & Casino, responded to this review

Hello muchocarros, Thank you for taking the time to share your experience at Isleta Resort and Casino. We regret to hear about the issues you came across while here. Please know we take all our guest's input seriously and will use it to improve our processes and service. We hope to be given the opportunity to show you improvement in...

712 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (85)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (3)
Viewed
Bathroom (6)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (3)
Viewed
Dining (2)
Viewed
0:48
Videos (1)
Viewed
Other (46)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (606)
Viewed
Amenities (40)
Viewed
Balcony Deluxe Double Queen (64)
Viewed
Deluxe King (68)
Viewed
Governor's Suite (139)
Viewed
Junior Suite (99)
Viewed
Pool (38)
Viewed
Dining (45)
Viewed
The Hotel (41)
Viewed
Wide King (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (10)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Albuquerque hotels
Sandia Resort & Casino
#43 of 144 in Albuquerque
455 reviews
Albuquerque Original Townsite
Hotel Andaluz
Hotel Andaluz
#6 of 144 in Albuquerque
1,328 reviews
Huning Highland Historic District
Hotel Parq Central
Hotel Parq Central
#3 of 144 in Albuquerque
1,598 reviews
Show Prices
Show Prices
Show Prices
Hotel Albuquerque at Old Town
#12 of 144 in Albuquerque
1,635 reviews
Uptown
Sheraton Albuquerque Uptown
Sheraton Albuquerque Uptown
#18 of 144 in Albuquerque
1,205 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Isleta Resort & Casino. More than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more   less 

Additional Information about Isleta Resort & Casino

Address: 11000 Broadway Blvd SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Region: United States > New Mexico > Albuquerque
Price Range: €115 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, getaroom.com and HotelQuickly so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Hotel Style:
#1 Casino Hotel in Albuquerque
#3 Luxury Hotel in Albuquerque
#4 Spa Hotel in Albuquerque
#52 Business Hotel in Albuquerque
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Isleta Resort & Casino staff and other travellers.
17 questions
Ask a question
5 months ago
Hattiesburg, Mississippi
Hattiesburg, Mississippi
Brentwood, Tennessee
5 months ago
tucson

See all questions (17)

Questions? Get answers from Isleta Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Favorite room is the junior suite. It has a great amount of space for a larger family. We love the large kitchen area and large bathroom.”
jnmedina28, 20 Apr 2017 | Read review
“Fix your faults and work better to compensate guest for a bad experience”
mannyconda, 10 Apr 2017 | Read review
“Lighting could be better and towel rack in bathroom kept coming off. Otherwise room was very nice.”
gailmY7772RQ, 29 Mar 2017 | Read review
“The room security was excellent - never been somewhere where you need a room key to get to the elevator to work. It took a few tries in the elevator to figure it out (even though there is a sign that says exactly what to do!)”
X8305DTlindad, 21 Mar 2017 | Read review
“Loved the room very clean”
936nancyn, 19 Mar 2017 | Read review
5 of 5